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Security Awareness Training Platform (KMSAT) Change Log

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Katie Brennan
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Below is a list of our new feature releases and updates on the KnowBe4 Security Awareness Training Platform. Check back frequently to learn of new updates.

The latest list of updates will be displayed at the top of the page.

Release Date Description

May 2019
  • New items were added to the ModStore:
    • KnowBe4
      • 1 poster
      • 1 security doc
    • The Security Awareness Company
      • 1 newsletter
      • 2 video modules
      • 4 posters
      • 3 security docs
    • A new publisher, El Pescador, was added to the ModStore.
    • El Pescador
      • 3 video modules
      • 3 posters
  • The ability to use a custom icon for the Phish Alert Button was added. For more information, please see this article on our Knowledge Base. 
  • We've added two new template categories: Current Event of the Week and Current Event of the Month. To understand how to best use these categories, review this article.
  • We've added a new Point of Failure Course landing page about phishing and spearphishing. Check it out under your Point of Failure Courses landing page category.
  • Three tabs have been added to the Campaigns tab that categorizes Training Campaigns. These tabs are Active, Closed, and All. Use these tabs to choose which campaigns you'd like to view. 
  • The User Timeline has been changed to the Events Timeline and a new filter has been added that allows you to filter your results. Use the Event Type and Date Range drop-downs to find specific events in your user's history.
  • The Learner Experience (LX) now has a View Details option where you can see the course's due date, the time spent on the course, and the date you completed the course for completed courses.

 April 2019
  • In phishing reports, the first names of users with longer names will be truncated. Longer email addresses will also be truncated.
  • You now have the ability to set a default landing page and default landing domain under your Account Settings. Your default landing page and domain will be used across all phishing campaigns, unless otherwise specified when creating a campaign or phishing template.
  • You can now upload videos as custom courses to your KnowBe4 console. You'll enroll your users and track their progress on your custom courses, just as you would with any content from the ModStore. See here to learn more about uploading custom content.
  • New items were added to the ModStore:
    • Syntrio
      • 1 training module
    •  KnowBe4
      • 1 security doc available in 32 languages
      • 1 training module
      • Security Doc: 20 Ways to Block Mobile Attacks is now available in 32 languages
      • The 15 minute 2019 Kevin Mitnick Security Awareness Training is now available
      • The 30 minute 2019 Kevin Mitnick Security Awareness Training is now available
      • 1 game
    • Popcorn
      • 8 training modules
    • The Security Awareness Company
      • 1 newsletter
      • The 2019 version of the Danger Zone game is now available.
      • 1 training module
      • The Privacy Basics training module has been translated into 13 additional languages
      • All 12 Cyber Hero Series modules are now available in French and Portuguese. 
      • 8 video module
    • Landing Pages:
      • A new landing page category called Hack Attacks (Use With Caution) was added. This category mimics classic and newer ransomware attacks.

March 2019
  • You can now upload your own SCORM-compliant content in any language you choose, directly into your account! You'll enroll your users and track their progress on your custom courses, just as you would with any content from the ModStore. See here to learn more about uploading custom content.
  • We’ve added feature enhancements to your training campaigns!  When your users miss their training deadlines, you can now extend the training due date for individual users or allow training assignments to be completed after the due date.  Learn more about modifying your training campaign deadlines here.
  • New items were added to the ModStore:
    • Popcorn
      • 9 posters
      • 18 security docs
      • 8 video modules
      • 1 game
    • Security Awareness Company
      • 1 newsletter
      • 7 Security One Sheets
    • KnowBe4
      • 1 training module
        • This is our 2019 version of the Kevin Mitnick Security Awareness training module which features increased functionality and accessibility.
      • 5 security docs
      • 9 video modules
    • Twist & Shout
      • 13 video modules
      • 13 posters

February 2019
  • New items were added to the ModStore:
    • KnowBe4
      • 1 video module
      • 1 training module
      • 1 poster
      • 1 security doc
    • Exploqii
      • 48 video modules were translated into 11 languages
    • Security Awareness Company
      • 1 newsletter available in three languages
      • 8 Security One Sheets
    • Syntrio
      • 17 training modules
    • Popcorn
      • 4 training modules
  • The new learner experience (LX) was enabled.
  • A new search filter was added to the ModStore: Targeted Traning.
    • You can now easily browse the industry and role-based training content available at your subscription level.
  • Phishing Templates:
    • Finnish and Danish templates were added
    • Burmese and South African templates were added

January 2019
  • New items were added to the ModStore:
    • Syntrio **new publisher!**
      • 8 training modules
    • KnowBe4
      • 4 training modules
      • 5 posters
      • 7 video modules
    • Security Awareness Company
      • 3 training modules
      • 1 game
      • 3 Security One Sheets
      • 1 poster
      • 1 newsletter 
      • 1 security doc (Activity Book for kids)
    • Popcorn
      • 1 security doc (Activity Book for kids)
  • You now have the ability to clone Security Roles in your KnowBe4 console. See here for more information.
  • You can now enable a sneak preview of our new training experience for your users. KnowBe4 is updating its user training interface, or learner experience, for all accounts in early February. This updated interface includes gamification, branding, a tour, and more.
  • Our industry benchmarking numbers on your Dashboard and Reports were updated to include the latest data, as well as new available industries to select from. Learn more on our industry benchmarking article.
  • Active Directory Integration (ADI) Version 1.0.16.5 released.
    • This version adds additional sync fields for more user customization.

      Note: The <domain>.conf will be updated with the new user fields when the service first runs after installation.
    • Improves ADI logging by now including <domain> in the log.
  • The Accounts tab of the Account Management Console was improved. See here for more information.
  • A Reports tab was added to the Account Management Console. You can now run reports that provide metrics for your managed accounts from one central location. For more information on the specific reports offered, read our How to Use Account Management Reporting article.
Release Date  Description

December 2018
  • New items were added to the ModStore:
    • KnowBe4
      • 4 training modules 
    • Popcorn
      • 2 Security Docs
    • exploqii
      • 1 video module
    • Security Awareness Company
      • 1 newsletter
      • 3 Security One sheets
      • 1 poster
      • 4 video modules
  • The Reseller Dashboard was renamed to Account Management Dashboard.
  • You now have the ability to add your own allowed domains to your KnowBe4 console. See here more information.
  • Under Account Settings, the Business hours, Business days, and Time Zone information was moved from the Phishing section to the Company Information section.

November 2018
  • Updated videos for Customizing Phishing Templates and Landing Pages and Customizing Training Notifications were added.
  • New items were added to the ModStore:
    • Teach Privacy **new publisher!**
      • 10 training modules
      • 1 game
    • Popcorn
      • 7 posters
      • 5 Security Docs
      • 1 training module
    • KnowBe4
      • 1 poster
      • 1 training module
      • 6 video modules
    • Security Awareness Company
      • 1 newsletter
      • 2 Security Docs
  • New placeholders were added to your Placeholder dropdown on phishing templates, landing pages, and training notifications. You can now add dynamic numbers and dates to your custom content.
  • A new tag was added to specific email templates: SPF. See more about what this tag means here.
  • A new video for Domain Doppelganger was added.
  • Training-related certificates have been updated with a new design.
  • Teach Privacy was added as a publisher to the ModStore.
  • A new version of the Office 365 PAB was released which fixes an issue with centralized deployment. Server-based PABs update automatically. See more on our Phish Alert Release Notes.
  • You can now set a required password length for your users from your Account Settings.
  • A free KnowBe4 training module and PDF printable has been released, only available for the holiday season (November and December)
  • Added navigation buttons to email template previews for both phishing email templates and training email notifications.

October 2018

September 2018
  • Videos are now called "video modules" and can be used as content for training campaigns.
  • New tutorial videos are available on our Tutorial Videos page:
  • The ability to hide a phishing campaign from reports during campaign creation was added.
  • The ability to selectively notify admins upon user import via CSV was added.
  • Two new attachment types for your simulated phishing tests were added, .docm and .xlsm.
  • New landing pages are available:
    • Automatically branded versions of our basic "Oops" and SEI landing pages were added. Look for the tag (Branded).
      • These landing pages use your "Company Logo URL" as indicated in your Account Settings.
  • New items were added to the ModStore:
    • Popcorn
      • 1 training module
    • The Security Awareness Company
      • 5 posters
    • KnowBe4
      • 1 training module
  • A new version of RanSim is available which adds a crypto-mining simulation scenario. See more in our RanSim product manual.
  • New user fields were added that you can add to user profiles, download in CSV reports, and use in Smart Groups, including:
    • Organization
    • Department
    • Risk Booster
    • Language
    • Employee Start Date
    • Archived Date
    • Comment
    • Custom Fields (up to 4)
    • Custom Date (up to 2)
  • We've released Domain Doppelgӓnger, a web-based tool that performs searches specific to your organization’s domain and collects data on any potentially harmful or "evil twin" domains that the bad guys have registered with malicious intent.
  • Added a drop-down that allows you to select which columns to hide or show in a phishing report.
  • You can now filter ModStore content by Duration.
  • The name of the delete user button has been changed from Delete to Archive to more accurately reflect its functionality.
  • You can now clone Groups.
  • Added the ability to bulk delete users.

August 2018
  • New API endpoints were released to coincide with our new Policy feature.
  • Twist & Shout and Canada Privacy Training were added as publishers to the ModStore.
  • New items were added to the ModStore:
    • Canada Privacy Training **new publisher!**
      • 1 training module
    • Twist & Shout **new publisher!**
      • 6 video modules
    • KnowBe4
      • 1 training module
    • Popcorn
      • 2 training modules
    • exploqii
      • 1 video
      • 1 video module
  • Our training-related placeholders were revised and built-in training notifications were updated to reflect this. The previous versions of the placeholders will still be supported.
  • Training reports were revised slightly to coincide with our new Policy feature.
  • The ability to include or exclude archived users from phishing reports was added to the Account Settings area.
  • The ability to clone a group was added.
  • A new version of PAB was released (1.2.30). See our Phish Alert Release Notes for details.
  • A content "Duration" search filter was added to the ModStore.
  • Advanced Reporting and Virtual Risk Officer (VRO) was released to beta.
    • Advanced Reporting simplifies and expands your ability to create reports about your security awareness training plan progress, while our Virtual Risk Officer (VRO) feature calculates a risk score for users, groups, and your organization as a whole, helping you detect and strengthen the weakest points in your human firewall.
    • You can enable this in your KnowBe4 Account Settings to participate in the beta. Send your feedback, comments, and questions regarding the beta to KnowBe4's support team.
  • The ability to bulk delete users via CSV was added. Additionally, the "Delete" button was changed to "Archive" throughout the Users tab to represent its actual functionality.
  • Landing Pages:
    • A new multi-provider login landing page was added. Check it out under the Phishing > Landing Pages > Phishing for Sensitive Information.
  • Phishing Templates:
    • A new Security Hint and Tip was added.
    • Several new Current Events templates were added.
    • German, Malay, Thai, Vietnamese, and South African phishing templates were added.

July 2018
  • New items were added to the ModStore:
    • KnowBe4
      • 2 training modules
      • 30 posters in five different sizes
    • Security Awareness Company (SAC)
      • 5 training modules
      • 6 Security One sheets
    • Popcorn
      • 11 training modules (micro-modules)
    • ThinkHR
      • 9 training modules
  • We've added a new Policies tab beneath the Training area of your platform.
    • Our Policy feature allows you to store, distribute, and track various policy acknowledgments and agreements required of your employees as part of your security awareness training program.
  • We've added Release Notes to your console.
    • These release notes will inform you of any major updates, new features, or changes that have happened since your last login. Dismiss the messages by clicking the "X" icon in the top-right corner of the message.
  • Upgrades were made to the design of our phishing test attachments.
    • All attachments now include a link within it, so users can have a "click" failure in addition to an "attachment opened" failure and will be taken to a landing page upon clicking the link. The design was also changed to improve the overall user experience.
  • Landing Pages:
    • A new "Robot CAPTCHA" landing page was added. Check it out under the Phishing > Landing Pages > Generic.
    • A new Instagram login landing page was added. Check it out under the Phishing > Landing Pages > Phishing for Sensitive Information.

June 2018
  • New items were added to the ModStore:
    • 24 new Security Docs from Popcorn
      • These are one-page infographics that relate to their corresponding Popcorn training modules.
    • The Privacy Series of training modules (published by Popcorn) now has matching Posters (in 11x17, 18x24, and Digital Signage formats) and Security Docs available.
    • New Posters and Security One Sheets from the Security Awareness Company
    • 2018 Creating Strong Passwords module (in each language) was enhanced to make each version more localized.
    • Our landing page interface was redesigned and now includes a Copy URL feature.
  • Second Chance is now available on our EU server.
  • KnowBe4's default landing domain for both servers has changed.
  • New API endpoints for Training-related data were released.
  • The ability to change the default Date/Time Format in your console was added. This setting can be edited in your Account Settings area.
  • Short demo videos for all of KnowBe4's free tools are now available.
  • A new version of Active Directory Integration (ADI) has been released that corrects an uncommon error related to using LDAPS to connect to your Domain Controller. ADI tools that are functioning as normal do not need to be updated to the latest version.

May 2018
  • New modules for Gold, Platinum, and Diamond-level subscriptions were added to the ModStore:
    • PCI Simplified
    • 2018 Common Threats, Part 2 - Kyle's Story
  • Enhancements were made to our Security Roles feature, allowing you to further limit permissions to only include specific, "targeted groups". See our How to Use Security Roles manual for more information.
  • Banners will be added to new, updated, and soon-to-be-retired content in the ModStore. See here for more information on the "Retiring Soon" banner.
  • Employee number option was added to Smart Groups.
  • Benchmarking data settings on the Dashboard will be saved whenever changed. The setting is at the account-level, meaning all admins on the account will see the same saved settings.
  • If you're using our server-based Phish Alert Button (PAB) with Mac OSX, we recommend upgrading to the latest version of High Sierra (10.13 or newer) if you experience issues. See our PAB compatibility matrix.
  • You can now remove failures from your phishing tests. All failure types can be removed from a user's timeline (on their individual profile page) or from within an individual Phishing Campaign's report.
  • Changes to the Training Campaign Creation Screen were added:
    • The "Courses" dropdown has been modified to allow sorting by Published date, Duration, and Title.
      • Retired courses will also be hidden by default on this dropdown, but can be displayed if desired.
    • The order of courses can now be changed by dragging and dropping the selected courses in the order they should be prioritized.
  • 17 new modules have been added to the ModStore from publisher ThinkHR for Diamond-level subscriptions. These courses cover a variety of topics, including (but not limited to) sexual harassment, bullying, campus security, and diversity.
    • To browse all ThinkHR courses, access the MODSTORE tab from within your console and beneath the Publisher filter, click "ThinkHR".
  • 24 new posters by Popcorn have been added to the ModStore for Diamond-level subscriptions. These posters correspond to 24 of the Popcorn Cyber Heroes Series, Security Moments Series, and Something Phishy training modules. The posters are available in 11x17 tabloid, 18x24 large poster, and 16:9 digital signage formats.
  • 44 exploqii video modules are now live in the ModStore for Diamond-level subscriptions. These video modules are currently available in English and German. As well, our exploqii video modules have downloadable versions available in MP4 format and can be added to training campaigns.
  • A new Phish Alert Button (PAB) training module is available. This module can be assigned to users within training campaigns as part of the process of implementing the PAB in your organization.
    • The module is titled "Using the Phish Alert Button: Report Suspicious Emails" and is available all subscription levels.

April 2018
  • Mailserver Security Assessment (MSA) was released. This tool allows you to test your email security controls and mail server with over 30 different types of email messages. Using this tool will provide you with the knowledge you need to understand the types of emails and email attachments that can reach your end users.
  • Modules for Diamond-level subscriptions were added to the ModStore:
    • OWASP Top 10
    • Executive Awareness and Leadership
    • Computer Security & Data Protection
    • Mobile Security Basics
    • End of the Day Security Challenge
    • PCI DSS Retail Store Experience
  • A new version of Second Chance was released which adds support for Gmail and Office 365. This new version also includes:
    • A new URL report in the console which lets you see what URLs are triggering Second Chance prompts for your users.
    • The addition of URL unwinding, which decodes shortened or rewritten URLs to display the actual destination of the link that was clicked.
    • The option to specify a Web Proxy during installation.
  • Vishing 2.0 was released with support for US and international numbers. There are over 200 built-in templates and 21 different language categories.
  • We have modules now available in 20 additional languages in the ModStore for Gold/Platinum/Diamond subscriptions:
    • 2018 CEO Fraud
    • 2018 Ransomware
    • 2018 Safe Web Browsing
  • As part of the Popcorn Series "Security Moments", the module Hacking Emotions is now available in the ModStore for Diamond subscriptions.

March 2018
  • Industry benchmarking data was added to KnowBe4's Free Phishing Security Test.
  • Popcorn Training was added as a publisher in the ModStore and is available with Diamond-level subscriptions.
  • A new version of PAB was released (1.1.17). See our Phish Alert Release Notes for details.
  • The EEC Pro has been updated. Customers receiving the previous version of the EEC will now receive the new EEC Pro moving forward. See more here: EEC Pro Product Manual
  • The "2018 Mobile Device Security" module is now available in 20 languages (Gold/Platinum/Diamond subscriptions).
  • You now have the capability to use our Active Directory Integration (ADI) with Azure Active Directory Domain Services. See our ADI and Azure AD Domain Services article for more information.
  • An external (non-KnowBe4) SAML vulnerability was announced and KnowBe4 promptly patched to prevent any issues with this vulnerability.

February 2018
  • An API has been released to allow you to pull user and group data from your console.
  • Industry benchmarking data was added to the Dashboard of your console. This allows you to compare your security awareness program's results with those in your industry or others.
  • There has been an update to the whitelisting process for Office 365 mail environments. 
    • If you have whitelisted our mail servers by IP Address, see here.
    • If you have whitelisted our mail servers by email header, see here.

January 2018
  • A video for your end users was released--it explains how to get started with their KnowBe4 training. You can include a link to this video with your training notifications if you'd like to, to help explain the training process.
  • Phish Alert Button CSV download is now available on the KnowBe4 console Dashboard and shows the number of simulated vs. non-simulated emails reported.
  • New Facebook, Office 365, and Netflix Landing Pages were added to System Landing Pages.
  • Enhancements were made to all tabs that display email templates. This includes:
  • AwareGO was added as a publisher in the ModStore and is available with Diamond-level subscriptions.
  • The "2018 Creating Strong Passwords" module is now available in 20 additional languages (Gold/Platinum/Diamond subscriptions).
  • A new version of PAB was released (1.1.16). See Phish Alert Release Notes for details.
  • A reporting API for Phishing data was released and allows customers to pull Phishing data from their consoles. For more information, see the links below:
  • A new category of "Security Hints & Tips" templates was added to System Phishing Templates which automatically include your organization logo. Look for the (Branded) tag on the category.
  • The MSP/Reseller Console's Dashboard page was updated to include more information, including subscription level and end date, number of active accounts, number of purchased seats, and number of active seats (paid/free/trial).
Release Date  Description

December 2017
  • Security Roles feature release
  • New customers with Diamond-level subscriptions will not have any training content automatically added to their accounts.
    • You can select the content suitable for your organization, from the ModStore. Learn more here.
  • Second Chance feature release
    • You can enable Second Chance in your existing KnowBe4 account by updating your Account Settings.
  • Additions to Training Campaign "Users" page, including the date the user was enrolled, how much time is left for each user, and if the user acknowledged any policy assigned to a training module in a particular campaign.
  • You can now see the length of available videos in the ModStore.

November 2017
  • Securable.io was added to our list of publishers within the ModStore.

October 2017
  • Smart Groups feature release
  • Active Directory Integration (ADI) Version 1.0.11.0 released
    • This version adds support for synchronizing group membership using a user's primary group. There is no need to upgrade functioning ADI deployments to this new version.
  • Update to Free Phishing Test version 2.0 (additional template and landing page options offered) on EU server

September 2017
  • Active Directory Integration (ADI) Version 1.0.10.0 released
    • Addresses an issue with group synchronization when using userPrincipalName as the email address. If you are not experiencing issues with your ADI services, there is no need to upgrade your ADI version.
  • Phish Alert Button (PAB) Version 1.1.11 released
    • Addresses rare scenario where the Outlook Ribbon was disappearing.  If you are experiencing this issue please see our Phish Alert Button (PAB) Release Notes. If you are not experiencing issues there's no need to update.

August 2017
  • MSP/Resellers: Ability to import and export Phishing Templates, Landing Pages, and Training Notifications is now available when logging into accounts via your Reseller console.
  • We've updated our training notification placeholders to be functional in manager and admin templates. The following placeholders: [[email]], [[first_name]], [[last_name]], and [[display_name]] were updated and can be used in notifications directed towards managers and admins.
  • Improvements were made to the User List and Group Member List interfaces. You can now sort all columns, show/hide specific columns, and increase/decrease the number of entries per page.
  • Enhancements made to the Phish Alert Button. You can now set up multiple Phish Alert Button instances for your organization, allowing greater PAB customization.

July 2017

June 2017
  • Password-less logins feature released
  • Anonymous console data feature released
  • Enhancements to training campaigns and notifications
    • You can now notify users, user managers, and admins with a variety of notification types
    • Additional manual notifications added
    • Ability to dynamically create training notifications while in training campaign creation screen was added
    • Training Notification categories are displayed under template selection drop-down

May 2017

April 2017
  • Reply-to is off by default on Phishing Campaign
  • SSO links are now available in your Account Settings
  • Ability to clone campaigns was added
  • My Purchased Items will show the most current items at the top
  • Added Sender's Name for Training Notification templates

March 2017
  • Updates and improvements to Training Campaign Creation Screen
    • Ability to add/remove users from groups once they complete training
    • Ability to create campaigns with a "relative duration"
  • An entry was removed from our Phish Link Domains. Customers who require our phish domains, please request an updated list from the Support team
  • Added HTML Attachment and HTML Attachment with Link available attack vectors on Phishing Template Creation screen
  • Subscription level details are now shown under your Account Settings
  • CSV download improvements

February 2017
  • Update to Free Phishing Test (additional template and landing page options offered) on US server
  • Release of Free USB Test
  • Language filter available in ModStore

January 2017
Release Date  Description

December 2016

 

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