Release Date |
Description |
December 2021 |
- You can now integrate your KnowBe4 phishing and training data with Tessian to gain a more comprehensive view of your high-risk employees. For more information, see our How to Reduce Email Security Risk with Combined Insights from Tessian article.
- New items were added to the ModStore:
- Popcorn
- 1 training module
- 2 newsletters and security docs
- 1 poster
- The Security Awareness Company
- 2 newsletters and security docs
- 5 video modules
- 2 training modules
- 1 Mobile-First module
- MediaPRO
- 5 Compliance Plus modules
- 2 Mobile-First modules
- 1 video module
- KnowBe4
- 8 Compliance Plus modules
- 1 Compliance Plus newsletter and security doc
- 4 Mobile-First modules
|
November 2021 |
- We've added a new placeholder feature to the Branding section of your Account Settings. You can use this feature to add a prefix to the subject line of our phishing templates. For more information, see the Branding section of our How to Edit Your Account Settings article.
- We have added new functionality to our SAML feature in KMSAT. You can now disable non-SAML logins for your users and allow admins to bypass their SAML login if they have multi-factor authentication enabled in their account. For more information, see our Account Settings article.
- In preparation for the holiday season, we have created two new Security Hints and Tips newsletters, five new phishing templates, and a new holiday-themed landing page! All of these resources have been localized in our top 10 languages. For more information, see our Holiday-Themed Cybersecurity Kit article.
- We updated the Dashboard so that you can customize your display by adding, removing, resizing, and rearranging widgets. For more information, see our How to Customize Your Widgetized Dashboard article.
- On November 3rd, we made the following updates to our Reporting API:
- Phishing endpoints:
- Two legacy failures types will be removed from the responses vulnerable_plugin_count and exploited_count.
- Training Campaign endpoints:
- The modules array will be removed. Training module data will still be available in the content array.
- Users, Groups, and Phishing Recipient endpoints:
- The current adi_guid and active_directory_guid field names will be updated to provisioning_guid. The current adi_manageable field name will be updated to provisioning_managed.
- Users and Groups endpoints:
- We now support multiple DMI instances in Microsoft 365. For more information about DMI, see our DMI Configuration Guide.
- New items were added to the ModStore:
- Popcorn
- El Pescador
- 1 game
- 1 Mobile-First module
- The Security Awareness Company
- 2 newsletters and security docs
- 1 Mobile-First module
- 1 game
- 1 security doc
- SAYA University
- 1 video module
- 1 training module
- MediaPRO
- 2 Mobile-First modules
- 1 video module
- KnowBe4
- Released the 2022 version of the 45-minute Kevin Mitnick Security Awareness Training.
- 2 Compliance Plus Mobile-First module
- 3 Compliance Plus modules
- 2 Compliance Plus posters
|
October 2021 |
- On November 3rd, we are making the following updates to our Reporting API:
- Phishing endpoints:
- Two legacy failures types will be removed from the responses vulnerable_plugin_count and exploited_count.
- Training Campaign endpoints:
- The modules array will be removed. Training module data will still be available in the content array.
- Users, Groups, and Phishing Recipient endpoints:
- The current adi_guid and active_directory_guid field names will be updated to provisioning_guid. The current adi_manageable field name will be updated to provisioning_managed.
- Users and Groups endpoints:
- In the ModStore we made enhancements to our Phish-Prone Recommendations. Originally, these recommendations were based on your organization’s phishing campaign results over time. Now, our Artificial Intelligence system also considers your organization’s industry. For more information see our ModStore and Library Guide.
- For admins viewing the console in Japanese or Simplified Chinese, users are now displayed with their last name before their first name.
- We have updated our Reporting API to include new Risk Score History endpoints for Account, Users, and Groups. For more information, see our API Documentation.
- We have added a new tab under Phishing. The Ignored IPs tab allows you to block an individual IP address or a range of IP addresses to prevent false-positive phishing test failures. For more information, see our How to Use the IP Ignore List article.
- You can now enroll individual users in any training campaign that is in progress. The Enroll Users option is great for when you have a user who is not a member of the enrolled groups, but who should take the assigned training within a campaign. For more information see our article titled Can I Enroll Users in a Training Campaign That Is in Progress?
- New items were added to the ModStore:
- El Pescador
- The Security Awareness Company
- 2 newsletters and security docs
- exploqii
- 2 video modules
- 1 training module
- MediaPRO
- 8 Mobile-First modules
- 3 Compliance Plus Mobile-First modules
- KnowBe4
- Released the 2022 version of the 15-minute Kevin Mitnick Security Awareness Training.
- Released the 2022 KnowBe4 Security Awareness Training.
- 1 Compliance Plus module
|
September 2021 |
- We added a new burst limit to our APIs. The burst limits are 50 requests per minute and will start around five minutes from the first API request. For more information, see our API Documentation.
- We have improved the way that our API results are returned. The returned results are now listed in sequence with the request's response when the per_page parameters and page numbers are the same. For more information, see our API Documentation.
- We created a Cybersecurity Awareness Month video series with tips on how to develop and improve your organization's security awareness program. To watch these videos, see our How to Develop a Successful Security Awareness Program article.
- The Training Status by Campaign report received two new columns, Campaign Started and Campaign Complete.
- Under Reporting, the column labeled Failed % has been changed to Clicked % to better reflect your reporting data. This change will apply to the Reporting interface as well as downloaded PDF and CSV files.
- You can now save reports to be viewed at a later time or send saved reports to other users. You can also choose to schedule reports to be generated and sent at a set frequency. For more information, see our How to Save and Send Reports guide.
- When creating or editing an email template under My Templates, you can now indicate what language that template was written in. Custom templates with a language selected can then be used in localized phishing campaigns. See our Localization Guide for more information.
- We have created the new ASAP Profile page, which lists the information used to generate your program. Your ASAP Profile includes organizational information and the responses provided when your ASAP questionnaire was originally completed.
- New items were added to the ModStore:
- Twist & Shout
- 6 videos for the new series "Clickbait"
- 6 videos for season 2 of "Restricted Intelligence HIPAA Edition"
- Popcorn
- 8 newsletters and security docs
- 2 training modules
- 4 posters
- El Pescador
- 4 posters
- 2 newsletters and security docs
- The Security Awareness Company
- 5 newsletters and security docs
- 5 videos
- 3 Mobile-First modules
- 2 training modules
- 1 game
- 3 posters
- MediaPro
- 5 Compliance Plus Mobile-First modules
- KnowBe4
- 7 Compliance Plus modules
- 1 Compliance Plus Mobile-First module
- 2 Compliance Plus posters
- 3 Compliance Plus newsletters and docs
- 4 training modules
- 2 Mobile-First modules
|
August 2021 |
- We added a new placeholder for use within the source code of phishing templates, training notifications, and landing pages. The [[brand_color]] placeholder populates the hex code of your organization's brand color that was set in Account Settings.
For more information see our article titled How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- We've added a new Placeholders feature under the Branding section of your Account Settings. This feature can be used to create a custom banner or signature block that you can add to your phishing emails, as well as adding custom colors for phishing templates, training notifications, and landing pages. For more information, see our How to Edit Your Account Settings article.
- To better support learners during training, you can now customize the Need Help? button and the Help Desk link in the Learner Experience. This option can be enabled in the new Learner Assistance section of your Account Settings. Once enabled, enter the URL or contact email of your choosing. For more information, see our Learner Experience Guide
- We are happy to announce that the admin console has been localized in six more languages! The new available languages are:
- German
- French (Europe)
- French (Canada)
- Chinese (Mandarin) - Simplified
- Spanish (Europe)
- Spanish (Latin America)
For more information and the full list of available languages, see our Localization Guide.
- New items were added to the ModStore:
- The Security Awareness Company
- 2 newsletters and security docs
- 3 Mobile-First module
- 1 training module
- El Pescador
- Popcorn
- MediaPro
- KnowBe4
- 1 training module
- 1 Mobile-First module
- 1 Compliance Plus module
|
July 2021 |
- We released our new PhishER APIs to allow you to evaluate all of the suspicious emails that make it through to your users' inboxes. For more information, visit our KnowBe4 API Reference Guide and our KnowBe4 PhishER API article.
- We have added a drop-down menu to the Help button in your KMSAT console. From this drop-down menu, you can Contact Support, access the Knowledge Base, see Product Demos, or check our Status Page.
- In ASAP, you can now change the start date of your program by clicking the Settings button. The dates for all of your incomplete tasks will automatically be updated based on the new start date. For more information, see our ASAP article.
- We have removed Switzerland as one of our supported countries for local dialing for our Vishing product.
- We have redesigned our Automated Security Awareness Program (ASAP) to make the process even easier! Now, the questionnaire is only seven questions long, we added auto-fill features for campaign creation, and the entire ASAP tab is available in all of our supported admin console languages. For more information on this update, see our ASAP article.
- A new version of RanSim is available. We added two new scenarios, which simulate two variants of ransomware (BlackKingDom and DearCry). See more info in our RanSim product manual.
- Our Advanced Reporting feature has been renamed to Reporting. This change will be reflected across our Knowledge Base.
- You can now search for specific account domains and email addresses on the Accounts Search page in the Management console.
- Our CSV import feature now supports multiple groups and aliases to be added in the same line. For more information on this update, see our How Do I Import Users With a CSV file article.
- You can now exclude training campaigns that do not have an end date from the leaderboard calculation. You can toggle this option in the Learner Experience section of your Account Settings, under Leaderboard.
- We have improved the functionality of cloning a training campaign that includes retired content. Now, when a campaign is cloned, the retired content will not be included in the new campaign.
- We’ve started to roll out updates to the Advanced Reporting tab of your KnowBe4 Console. These updates include a new user interface, several new reports, and minor usability changes to provide the best report results. See our Advanced Reporting Guide for more information.
- We have started to release our new Download Center feature to help track downloadable reports that have been generated on your account. See our Download Center Guide for more information.
- New items were added to the ModStore:
- El Pescador
- 4 video modules
- 2 posters
- Popcorn
- 6 Mobile-First modules
- 2 videos
- MediaPro
- The Security Awareness Company
- 5 newsletters and security docs
- 3 posters
- 2 games
- Twist & Shout
|
June 2021 |
- We've added a new phish link domain to use in your simulated phishing tests. To view the new domains, go to Phishing > Domains, then click the Show Hidden Domains toggle at the top of the page. For more information, see our Phishing Domain Management article.
- We are happy to announce that we have localized 12 of our Security Hints and Tips emails into 34 languages. To share these with your users, follow the Create a Localized Phishing Campaign steps in our Localization Guide.
- You now have the option to include archived users when viewing the Users tab of a training campaign and the User Progress page of a specific training course. See our User Training Progress article for details.
- We have updated the Security Culture Index to be more accurate and informative. See our article What is the Security Culture Survey (SCS)? for more information.
- Our new Compliance Plus training subscription is now available as an add-on for current KMSAT customers! Just as security awareness training creates a strong human firewall, Compliance Plus content gives your users the tools they need to help mitigate risk. See our Compliance Plus product page for more information.
- You can now add an email alias for your users. This alias can be added by editing your user’s information directly or by importing a CSV file. See our User Profile Guide and How Do I Import Users With a CSV File article for more information.
- We’ve added the ability to add custom subdomains to the KMSAT console. Admins can now create custom subdomains and use them as phish link domains for phishing emails. For more information, see our How to Create Custom Subdomains article.
- We upgraded the appearance of all of our built-in Security Hints & Tips. This change will not affect custom, saved templates. To view this update, navigate to Phishing > Email Templates > System Templates and preview any template in a Security Hints & Tips category.
- New items were added to the ModStore:
- El Pescador
- 3 video modules
- 1 training module
- Popcorn
- 4 training modules
- 6 newsletters and security docs
- 1 poster
- Saya University
- The Security Awareness Company
- 2 newsletters and security docs
- 3 video modules
- 1 training module
- 1 Mobile-First module
- 7 posters
- exploqii
- Twist & Shout
- KnowBe4
- 1 poster
- 1 training module
- Compliance Plus conent:
- 1 poster
- 3 newsletters and security docs
- 2 training module
|
May 2021 |
- AIDA Selected templates can now be used in localized phishing campaigns! See our Localization Guide for more information.
- Resellers, Managed Service Providers (MSPs), and Multi-Account Organizations can now use AIDA Selected phishing templates in their Managed Phishing Campaigns.
- We have released our new PhishFlip feature! This feature allows you to create KMSAT phishing templates from the user-reported emails that were sent to PhishER. See our PhishFlip article for more information.
- Our new Mobile-First Modules are now available in the ModStore! These types of modules are specifically designed for use on mobile devices. See our ModStore article for more information.
- We released Custom DKIM signatures for both phishing and training campaigns. Admins can now use allowed domains as signing domains for KnowBe4 emails. For more information, visit our How to Enable and Customize DKIM Signatures article.
- We released the Hybrid Phish Alert Button (PAB) for Microsoft 365 and the Exchange server automatically detects your users’ mail client and backend server to configure the best version of the Phish Alert Button for that environment. For more information, visit our Hybrid Phish Alert Button Product Manual.
- We released the Gmail Add-on Phish Alert Button (PAB) for Google Workspace. For more information, visit our Gmail Phish Alert Button Add-on Product Manual.
- New items were added to the ModStore:
- Security Awareness Company
- 2 video module
- 1 training module
- 3 Mobile-First modules
- 2 newsletters and security docs
- Saya University
- Popcorn
- 1 training module
- 2 Mobile-First modules
- El Pescador
- KnowBe4
- 3 Mobile-First modules
- 1 poster
|
April 2021 |
- You can now sign out of all current sessions of your KnowBe4 console from your admin or user profile. Click on your email in the right-hand corner and select Profile. Then, click the Sign Out of All Sessions button at the bottom of the page.
- We are gradually releasing a change to the maximum session length for all users. This may impact the User Settings currently saved in your Account Settings. See the changes listed below.
-
After 8 hours of inactivity, all admin console and learner experience sessions will time out. When the user returns, they will be asked to sign in again.
-
All admin console and learner experience sessions will be restricted to 12 hours—regardless of activity. A notification will display prompting the user to sign out before the session ends. If they do not sign out, the session will end and the user will be asked to sign in again to continue.
- Diamond & Phishing Premium customers can now use the new AIDA Selected option in phishing campaigns. This feature uses data from KnowBe4’s Artificial Intelligence Driven Agent (AIDA) to select the most relevant and challenging template for each user. For more information, see our Automated Template Selection article.
- We have added a new option to the SAML section of your Account Settings. Enabling the Sign SP AuthnRequest option allows you to digitally sign the SAML AuthnRequest sent from the KnowBe4 service provider to your identity provider.
- We are adding a new tile to the Dashboard of your KnowBe4 console. The tile is labeled Security Awareness Proficiency Assessment (SAPA) and it shows your organization's average SAPA score by knowledge area. You can also compare your scores to other organizations in your industry. See our Industry Benchmarking article for more information.
- We've added a new Show Remote Images toggle to all of our System Phishing Templates and our System Training Templates that contain images. Disabling this toggle will hide all of the images that are in the template. By default, this toggle is enabled for our System Phishing and Training Templates. For more information on this new feature, see our Frequently Asked Questions article.
- Throughout your KnowBe4 console, the date and time pop-up windows have been redesigned for better usability.
- New items were added to the ModStore:
- Security Awareness Company
- 8 newsletters and security docs
- 9 video modules
- exploqii
- El Pescador
- KnowBe4
- 1 training module
- 1 poster
- Saya University
|
March 2021 |
-
We’ve made updates to the sender email addresses for our System Phishing Templates.
- We have released our new Optional Learning feature. You can now provide users with extra training from the ModStore that is not required. Optional learning will be listed in the Library tab of the Learner Experience. For more information, see our Optional Learning Guide.
- We have redesigned the Account Settings of your KnowBe4 console for better usability. See our Account Settings article for more information.
- Our SCIM service is being reworked and new SCIM setups are currently unavailable. Our next version of SCIM is estimated to be released in Q2 2021. Current SCIM setups are still supported.
- New items were added to the ModStore:
- Saya University
- KnowBe4
- 1 training module
- 6 posters
- exploqii
- 5 training modules
- 2 video modules
- Security Awareness Company
- 8 video modules
- 3 training modules
- 4 newsletters and security docs
- Popcorn
- 7 training modules
- 8 newsletter and security docs
- 1 poster
- Lawpilots
|
February 2021 |
- We have added a new section to your account settings called Account Privacy. Here, you can grant or restrict KnowBe4's access to your account. See this article for more information.
- We have added new phish link domains to use in your simulated phishing tests. To view the new domains, go to Phishing > Domains, then click the Show Hidden Domains toggle at the top of the page. For more information, see our Phishing Domain Management article.
- The options English (Australian) and English (Canadian) are no longer available as a Training Language. Users with either of these languages selected will be changed to English (Great Britain).
- In your Account Settings, under Users, you’ll see the new setting Only allow console sessions from one IP at a time. Enabling this setting adds another layer of security by preventing admins and security role users from having simultaneous console sessions on multiple IP addresses.
- When importing users via CSV file or downloading a CSV user list, the column AD Managed is now Provisioning Managed. You can see this change noted on the Import User section and in the third example CSV file. See this article for more information.
- When uploading custom content, you are required to upload a thumbnail for your content. For a better user experience, this artwork is now required to be a square image.
- The industry benchmarking data has been updated on your Dashboard, in Phishing Reports, and in Advanced Reports. Our benchmarking data was gathered from over 6 million users across over 23,000 customers. For more information on our industry benchmarking, please see this article.
- New items were added to the ModStore:
- KnowBe4
- Popcorn
- exploqii
- Twist & Shout
- Inside Man season 3
- 13 video modules
- 1 poster
- El Pescador
- 1 newsletter and security doc
- 4 video modules
- 1 training module
- Security Awareness Company
- 4 newsletters and security docs
- 2 video modules
|
January 2021 |
- We have added Browser Language Detecting landing pages that automatically display in the same language as the user's browser. See this article for more information.
- You can now use the Same Random option when sending a localized phishing campaign. For more information, see the Localized Phishing Campaign section of our Localization Guide.
- We have released the new localization setting, Admin Console Language. Now admins can use their KnowBe4 console in one of three languages: English (United States), Japanese, or Portuguese (Brazil). To learn how to set your Admin Console Language, see our Localization Guide.
- We’ve added a new section to the Phishing tab of your KnowBe4 console. The Domains subtab allows you to manage phish link domains for use in phishing campaigns. For more information, see our Phishing Domain Management article.
- We’ve added two new buttons in the SCIM section of your Account Settings:
- The Force Sync Now button syncs data from your KnowBe4 SCIM database, without requiring a change from your Identity Provider.
- The Clear SCIM Database button clears the contents of your KnowBe4 SCIM database but does not impact the user information in your console.
- New items were added to the ModStore:
- Popcorn
- 1 newsletter and security doc
- 8 training modules
- Security Awareness Company
- 3 newsletters and security docs
- 2 video modules
- KnowBe4
- 1 newsletter and security doc
|
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