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USB Drive Tests

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Anisi Rouleau
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What is a USB Drive Test?

A USB Drive Test allows you to test your users on how they will react to finding an unknown removable storage device, such as a thumb drive.

From the USB tab in your KnowBe4 console, you can download test files and copy them to removable storage devices (USB drives). Once these are set up, place the USB drives in planned locations and you can use the KnowBe4 console to track if, when, and where the test files are opened.

Use the jump links below to learn more about USB Drive Tests or watch our USB drive test video. 

USB Tab Overview
Creating a USB Drive Test
Starting a USB Drive Test
Tracking a USB Drive Test
End a USB Drive Test
Additional Resources

 

USB Tab Overview

In the USB tab of your KnowBe4 console, you can view and manage all existing USB Drive Tests.

  1. +Create New USB Drive Test takes you to the Create New USB Drive Test page where you can add details for a new test.
  2. Campaign Name lists each USB Drive Test. Clicking the name of the test takes you to the overview page for that test.
  3. Columns in this table include the number of files opened, the number of times macros were enabled, when the test was started, and when the test was completed.
  4. Status can be Created, Started, and Completed.
    • Created indicates the test has been created, but has not yet started.
    • Started indicates the test has started and it is in progress.
    • Completed indicates the test has ended.
  5. Download CSV Report allows you to download one report that shows details for all of your USB Drive Test campaigns. This includes each time a file was opened, when macros were enabled, the IP location for each instance, and more.
  6. Actions clicking this arrow gives you the option to edit or delete this test.

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Create a USB Drive Test

You will need the following:

  1. One or more USB drives. Keep in mind that you may not be able to physically reclaim the USB drive again once your test begins.
  2. The ability to reach https://training.knowbe4.com/usb_campaigns/report/ or http://eu.knowbe4.com/usb_campaigns/report/, depending on where your KnowBe4 account is hosted. This allows the data to be sent from the USB drive to your KnowBe4 console.

Note:

If you do not configure the necessary connection to the above page, then data sent from the test files may be blocked and will not report any results to your KnowBe4 console.

When you're ready to start a USB Drive Test, click the USB tab in your KnowBe4 console. Then, click the +Create New USB Drive Test button to create a new test.

Give your test a name, specify the location where you will leave the device, and add any notes that could be helpful for you to track. Click Create USB Drive Test once all details are entered.

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Start a USB Drive Test

Once you have created a USB Drive Test, you’ll be taken to the test Overview page. You can also access this page by going to the USB tab of your KnowBe4 console and clicking on the test’s name. This page lists four steps to help get you started. Keep reading for more details on each step.

Download the Test Files

Click a file name to download that file. You can download and use multiple files in a single USB Drive Test.

Rename and Copy the Test Files

Once downloaded, we encourage you to rename the files before saving them to your USB Drive. We recommend using filenames that entice your users to open them, like SalaryInformation.xls or DearDiary.docx. Once renamed, copy the files onto your USB drive.

Start the USB Drive Test

When you're ready, click the Start Test button at the bottom of the test Overview screen.

Note:

You must click the Start Test button before the console will track any opened or macro-enabled results.

 

Place the USB Drive(s)

After you have started the test, place your USB drive(s) in the specified location.

Note:

Users must have the appropriate programs installed on their computer to open and run the embedded scripts in the test files. Without a program to open the files, the test data cannot be sent back to your console.

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Track a USB Drive Test

To check the details of a USB Drive Test, click the USB tab of your KnowBe4 console. Then, click the name of the test you'd like to track. The Overview screen shows how many times a file has been opened, how many times macros have been enabled, and a map of IP Address locations where these failures occurred.

For more information on the failures, click on the Details tab. This screen lists the date and time that files were opened or macros were enabled, as well as the IP address and location where the file was opened. If macros were enabled by a user, you will see their username, display name, and computer name.

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End a USB Drive Test

There is no specified duration for how long a USB Drive Test will run. When you're ready to stop tracking the file opens and enabled macros on the USB drive or drives associated with this test, you can click the End Test button on the test's overview screen.

Once a test has ended, you will no longer receive new data on files opened or macros enabled.
If you would like to restart a completed test, you can go to the test’s overview page and click Restart Test.

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Additional Resources

Check out the following articles for more information:

My USB Drive Test Report is Not Showing Macros Enabled

How Can I See the Internal IPs of Users Who Have Failed the USB Drive Test?

 

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