ModStore and Library Guide

The ModStore (short for Module Store) is a storefront available to KnowBe4 customers that contains all of the training content we have to offer. Regardless of your subscription level, you can browse, search for, and preview any of the content in the ModStore.

Training content that is available at your subscription level can be saved to your Library. Content must be saved to your library before you can use it in a training campaign. Adding content to your library is also a great way to save posters, security documents, and similar items for later use. 

Use the links below to learn more about ModStore content and how to use it. If you prefer video tutorials, check out our related video: ModStore and Library Guide.

Jump to:
Types of Training Content

• Compliance Plus Content
• What Does the "Retiring Soon" Flag Mean?

Finding Content in the ModStore

• Previewing Content
• Browsing Suggested Content
• Searching for Content

Adding Content to Your Library
Managing Your Library

• Content Options
• Retired and Archived Content

Types of Training Content

KnowBe4 partners with many different e-learning and security awareness training providers to offer a wide variety of content on many different topics. Content is constantly being added to the ModStore and it covers a wide range of topics. 

Here are a few examples of the type of content we offer and how it can help your users. Your users can:

• Learn how to detect and prevent phishing and social engineering attacks.
• Understand industry-related compliance requirements and how to abide by them.
• Learn about HR-related issues or job-specific security requirements.

The ModStore contains a number of different content types. See the list below for more information about each content type that is available.

• Posters and Artwork: Posters and artwork are high-quality images and PDFs that can be printed or shared digitally with your users. We encourage you to hang posters within your office to act as a visual reminder to keep security in mind during everyday tasks.
  For more information, see our article: How Should I Use the Posters Available in the ModStore?
  

• Newsletters and Documents: Newsletters and security documents are PDF files that can be printed or shared digitally with your users. These documents cover a wide range of cyber security topics to help reinforce the skills your users learn from training.
  

• Assessments: Assessments can provide a breakdown of your organization's strengths and weaknesses. You can use assessment results to create a more targeted security awareness training plan.
  For more information, see our Security Awareness Proficiency Assessment (SAPA) and Security Culture Survey (SCS) articles.
  

• Games: Games can reinforce the skills and information that your users are learning in a new and interesting way. Games are SCORM-Compliant and can be downloaded for use with your own LMS.
  

• Video Modules: Videos are MP4 files that can be watched in-browser or downloaded. They cover a wide range of cyber security topics.
  

• Training Modules: Training Modules are interactive modules that cover a wide range of topics. Modules are SCORM-Compliant and can be downloaded for use with your own LMS. Most training modules are brandable.
  

• Mobile-First Modules: Mobile-First Modules are optimized to be viewed and interacted with on a mobile device. These modules are no longer than five minutes and are designed to engage your users—even when they’re on the go. Mobile-First Modules are brandable and SCORM-Compliant, so they can be downloaded for use with your own LMS.
  

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Compliance Plus Content

Compliance Plus customers have access to a wide range of high-quality compliance content. Addressing important topics such as sexual harassment, discrimination, and business ethics, this content is updated regularly to ensure your specific legislative requirements are covered.

Compliance Plus includes various content types including training modules, newsletters, documents, and posters. The compliance modules are also SCORM-Compliant and brandable.

When browsing the ModStore, look for items with the orange compliance badge next to the title. If you would like to specifically search for Compliance Plus content, you can filter by the Compliance Plus subscription level.

For more information, see our article titled How Do I Use Compliance Plus Content?.

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What Does the "Retiring Soon" Flag Mean?

We aim to offer the most up-to-date security awareness training content. This means our content will sometimes be replaced by newer versions. Typically, the "Retiring Soon" banner will be displayed on content that will soon be replaced by an updated version. See below for an example.

A "Retiring Soon" or "Retired" tag will display in other areas of the console–where the applicable assignments are located. For instance, under the Library tab, under the Campaigns tab when applicable assignments are included in training campaigns, and on the Create New Training Campaign page when you're selecting assignments from the Content drop-down menu.

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Finding Content in the ModStore

You can find training content on the Browse tab of the ModStore. Each piece of content is displayed as a card that includes an image and brief details. To learn more about a piece of content, click on the card or click the View Details button.

On the Item Details page, you can read the content’s full description, view a slideshow, and preview the content. When viewing content that is available at your subscription level, you'll also see the option to add the content to your library and to download the content. For more information on downloading content, see our LMS Compatibility article.

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Previewing Content

To preview content, click the Preview button on the Item Details page. From the drop-down menu that displays, select your desired language. You can preview content in any of its available languages. Once you select a language, the content preview will open in a new window.

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Browsing Suggested Content

With no content filters selected, the Browse tab of the ModStore displays rows of suggested content. You can navigate these rows of content by clicking the left and right arrow buttons.

See the list below for information about each suggestion category.

• Recommended: This section displays content that has been uniquely curated to help enhance your security awareness program. This section also contains content that addresses current events and topics.
• Foundational: This section displays content that we recommend to get your users started with security awareness training.
• Phish-Prone Recommended: This section displays data-driven recommendations for a more personalized training experience. These AI-recommendations are based on your organization's industry and phishing campaign results. The content in this section is selected to help you improve your Phish-prone Percentage over time.
• Monthly and Quarterly: These sections display content that we recommend assigning on a monthly or quarterly basis to maintain your users’ security awareness.

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Searching for Content

At the top of the Browse tab, you can search for content by content type, topic, or keyword. You can also click on Additional Filters for more ways to filter content. Click here to view a full list of search criteria.

Once you select a filter, all content that matches the criteria will display under a new header. This new header shows the number of matching results along with the following action options:

• Download Results: Click on this option to download a CSV file that lists all the content in this search. This list includes content titles, descriptions, and details such as the content duration and date published. 
• Clear Filters: Click on this option to remove all of the content filters and return to the default view of the Browse tab. 
• Sort By: Use this drop-down menu to sort your results by Most Popular, Most Recent, or Duration.

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Adding Content to Your Library

All content available at your subscription level will display the + Add to Library button on the content's card and on the Item Details page. Click this button to add the item to your library. If the item has already been added to your library, you'll see the Already Added tag.

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Managing Your Library

Your Library shows you all the modules, games, videos, and other training content you have added from the ModStore. You can always browse the ModStore to see what other content you have access to.

1. Status Filter: Use this drop-down to filter by status. Choose from active, retired, archived, or all. You can also choose to show or hide items that have been hidden.
   • See the Retired and Archived Content section below for more information. 
2. Content Type: Use this drop-down to filter by the type of content such as video modules, games, posters, and more. 
3. Search: Search for keywords used in the content title to filter your results.
4. Headers: Sort your library by clicking on whichever heading you would like to sort by.
5. Item Details (): Click this icon to go to the content details page of the ModStore. On this page, you can preview and download this item. See this article for more information on downloading ModStore content.
6. Remove (): If an item has not been included in a training campaign, you can remove it from your library by clicking this icon. 
   • Items that have been used in a training campaign cannot be removed from your library. Instead, you can hide the item under More Options (#8 in this list).
7. Usage Summary (): If an item has been used in a training campaign, you can view insights about the content by clicking this icon. The window that displays shows the completion status for those enrolled, reviews from your users, and a list of campaigns that include this content. (Click to view).
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   Usage Summary

   

   You can sort the Campaigns table by any of the headers: Campaign Name, Start Date, End Date, or Status.

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8. More Options (): Clicking the More Options icon opens a menu that includes the Hide Item toggle and, for eligible content, Content Options.

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Content Options

Content that shows a gear icon next to the name has additional customization options available. Click the More Options icon and then select Content Options. A modal will open and any settings chosen in this modal will apply to each instance of the content, across all campaigns.

The current available content options include:

• Non-Skip: Enable this option to require users to play all the media in a section before moving on to the next section of the content.

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Retired and Archived Content

Retired content is content that has been replaced by a newer version. You can continue to use content that exists in your library, regardless of whether it is "Retiring Soon" or "Retired". However, we recommend updating to a newer version of the course if one is available. This way, we can provide support if you experience any issues. You can view retired content in your library by selecting Retired from the Status drop-down filter.

Archived content is content that is no longer available for use. You can view archived content in your library by selecting Archived from the Status drop-down filter.

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