ModStore
The ModStore, short for Module Store, is a storefront available to all KnowBe4 customers that contains all of the training we have to offer. KnowBe4 partners with many e-learning and security awareness training organizations, allowing us to offer their content to our Diamond subscription level customers.
Jump to:
What Content is Available in the ModStore?
What Kind of ModStore Content Can I Add to Training Campaigns?
Will I Receive New content Automatically?
How Do I Add Content to My Library?
How Can I Manage My Library?
How Can I Filter Content to Find What I Need?
How Do I Navigate the Content Sections?
What Do I Do with the Other Content if I Cannot Add it to Training Campaigns?
I'm a Platinum Customer. Do I Have Access to All of the ModStore Content?
I'm a Diamond Customer. Where is All My Content?
What Does the "Retiring Soon" Flag Mean?
What is the Difference Between "Retired" and "Archived" Content?
Can I Download Policies From the ModStore?
What Content is Available in the ModStore?
Content is constantly being added to the ModStore. KnowBe4 partners with many different e-learning and security awareness training providers to offer a wide variety of content on many different topics.
Here are a few examples of the type of content we offer and how it can help your users. Your users can:
- Learn how to detect and prevent phishing and social engineering attacks
- Understand industry-related compliance requirements and how to abide by them
- Learn about HR-related issues or job-specific security requirements
The ModStore contains:
- E-learning modules (SCORM-compliant)
- Interactive learning modules (SCORM-compliant)
- Compliance modules (SCORM-compliant)
- Trivia games (SCORM-compliant)
- Videos (mp4)
- Artwork (PDFs, Posters)
- Monthly newsletters (PDFs)
- Security documents (PDFs)
What Kind of ModStore Content Can I Add to Training Campaigns?
You can add any training (e-learning, interactive, compliance) modules, video modules, or games available at your subscription level to your Library. Once the module or game is available in your Library, you'll be able to add it to a new training campaign.
To find out what is available at your subscription level and add new content to your Library, follow these steps: How do I add content to my Library?
Will I Receive New content Automatically?
New content will not be added to your Library automatically. This way, you can choose to add only the modules and content that you need as you need it.
You will be able to add new content to your Library as desired by following these steps: How do I add content to my Library?
How Do I Add Content to My Library?
Navigate to the ModStore and click the additional filters drop-down. There you will find the Subscription Level filter which will show you all of the subscription levels that we offer.
Click the subscription level indicated by (My Subscription) to browse all of the content that is available at your subscription level.
ModStore View
To add a new item to your Library, hover over the image and then click on View Details on any available course.
Item Details Screen
From the Item Details page, you'll be able to read a description of the content, preview it, or choose to add it to your Library.
To add the content to your Library, click the + Add to Library button. The item will now be available in your Library, beneath the ModStore section of your console.
Note, if an item has an Already Added tag, the item is already available in your Library.
Item Details Screen
How Can I Manage My Library?
Your Library shows you all the modules, games, videos, and other training content you have added from the ModStore. You can always browse the ModStore to see what other content you have access to.
- Status Filter: Use this drop-down to filter by status. Choose from active, retired, archived, or all. You can also choose to show or hide items that have been hidden.
- Content Type: Use this drop-down to filter by the type of content such as video modules, games, posters, and more.
- Search: Search for keywords used in the content title to filter your results.
- Headers: Sort your library by clicking on whichever heading you would like to sort by.
- Item Details (
): Click this icon to go to the content details page of the ModStore. On this page, you can preview and download this item. See this article for more information on downloading ModStore content. - Remove (
): If an item has not been included in a training campaign, you can remove it from your library by clicking this icon.
- Items that have been used in a training campaign cannot be removed from your library. Instead, you can hide the item under More Options (#8 in this list).
- Usage Summary (
): If an item has been used in a training campaign, you can view insights about the content by clicking this icon. The window that displays shows the completion status for those enrolled, reviews from your users, and a list of campaigns that include this content. (Click to view).
Usage Summary
You can sort the Campaigns table by any of the headers: Campaign Name, Start Date, End Date, or Status.
- More Options (
): Clicking the More Options icon opens a menu that includes the Hide Item toggle and, for eligible content, Content Options.
Content Options
Content that shows a gear icon 
next to the name has additional customization options available. Click the More Options icon and then select Content Options. A modal will open and any settings chosen in this modal will apply to each instance of the content, across all campaigns.
The current available content options include:
- Non-Skip: Enable this option to require users to play all the media in a section before moving on to the next section of the content.
How Can I Filter Content to Find What I Need?
There are various search filters available in the ModStore. You can filter by:
- Publishers
- Subscription Levels
- Duration
- Content Types(Training Modules, Games, Posters & Artwork, etc.)
- Targeted Training (industry and role-based content)
- Topics (Attack Vector, Compliance, Popular Topics, etc.)
- Languages
How Do I Navigate the Content Sections?
The Browse tab of the ModStore is organized into sections that allow you to preview available content. Use the arrows to view the recommended content in each section. You may also use the content filters to view the other content available in the ModStore.
To view details about the content, hover over the module, and select View Details. Click Add to Library if you are interested in a module and would like to add it to your training campaign.
Recommended
The Recommended section displays content that has been thoughtfully curated to help enhance your security awareness program. This section also contains content that addresses current events and topics.
Foundational
The Foundational section displays content that we recommend to get your users started with security awareness training.
Phish-Prone Recommendations
The Phish-Prone Recommended section includes data-driven recommendations that create a more personalized experience. This section displays the top eight AI recommended training content based on your organization's phishing campaign results and are specifically recommended to help improve your Phish-prone Percentage over time. This section excludes any content you already have in your account and you will not see this section until there is enough data to make personalized recommendations.
Time-Based
The Monthly and Quarterly sections display content that we recommend assigning on a monthly or quarterly basis to maintain your users’ security awareness.
What Do I Do with the Other Content if I Cannot Add it to Training Campaigns?
The other available content can be used at your discretion to train your users. You can download the content and either email it to your users or host it behind your firewall. We recommend hosting it and then providing your users with a link to download and view the content if the content has a large file size.
If you'd like to utilize the posters in the ModStore, you can check out the below article:
I'm a Platinum Customer. Do I Have Access to All of the ModStore Content?
Our Platinum-level subscription provides you with full access to all of KnowBe4's product features and training modules and will continue to do so. The Diamond-level subscription will provide you with all of the above, but is a different product than Silver through Platinum and provides the value of a large content library that includes many different publishers in the e-learning industry. If you're interested in finding out how you can upgrade to Diamond-level, your Customer Success Manager will be happy to assist you.
I'm a Diamond Customer. Where is All My Content?
As of December 2017, new Diamond-level customers will have a "blank slate" in their KnowBe4 Library with which to add the training content they desire. To see how to add content to your Library, click here.
What Does the "Retiring Soon" Flag Mean?
We consistently aim to offer the most up-to-date security awareness training content. This means our content will sometimes be replaced by newer versions. Typically, the "Retiring Soon" banner will be displayed on content that will soon be replaced by an updated version. See below for an example.
NOTE: This image does not necessarily represent content that is nearing retirement.
A "Retiring Soon" or "Retired" tag will display in other areas of the console–where the applicable assignments are located. For instance, under the Library tab, under the Campaigns tab when applicable assignments are included in training campaigns, and on the Create New Training Campaign page when you're selecting assignments from the Content drop-down menu.
What is the Difference Between "Retired" and "Archived" Content?
Retired content is content that has been replaced by a newer version. You can continue to use content that exists in your Library, regardless of whether it is "Retiring Soon" or "Retired". However, we recommend updating to a newer version of the course if one is available. This way, we can provide support if you experience any issues. You can view retired content in your Library by selecting Retired from the Status drop-down filter.
Archived content is content that is no longer available for use. You can view archived content in your Library by selecting Archived from the Status drop-down filter.
Note:
Once a course is retired or archived, it will no longer be available in the ModStore.
Can I Download Policies From the ModStore?
No, you create policies by uploading PDFs under the Training > Policies area. You can add these policies to training campaigns and require your users to accept or acknowledge these policies.
See more: How to Create and Manage Policies
Comments
0 comments
Article is closed for comments.