You can integrate Narmada into your KnowBe4 console. Narmada is a cloud-based virtual chief information officer and compliance management platform for managed service providers, helping standardize client assessments, build technology roadmaps, and manage compliance across multiple clients. 

This integration pulls your security awareness training and phishing simulation data into Narmada, enabling you to demonstrate human risk posture during quarterly business and compliance reviews. Once connected, Narmada displays your KnowBe4 account, user, group, phishing test, training campaign, and Risk Score data across client dashboards and reports.

Before You Connect Narmada to Your KnowBe4 Console

Narmada's KnowBe4 integration requires a Platinum, Diamond, SAT Foundation, or SAT Advanced KnowBe4 subscription. Reporting API access is included with these subscription levels.

You must also find your API address and create a Reporting API token. Follow the steps below to do both actions.

1. Your API address depends on where your KnowBe4 account is located. See the table below to find the API address for your region. 

   Region	Base URL
   US	https://us.api.knowbe4.com
   CA	https://ca.api.knowbe4.com
   EU	https://eu.api.knowbe4.com
   UK	https://uk.api.knowbe4.com
   DE	https://de.api.knowbe4.com

2. Log in to your KnowBe4 console as an admin.
3. Navigate to Account Settings in the top-right corner under your account's email address.
4. In Account Settings, navigate to Account Integrations.
5. Under Account Integrations, navigate to API > Reporting API.
6. On the Reporting API tab, select the + Create New API Token button to open the API token creation screen.
7. Enter a name for the token, then select Create Token.
8. Save this Reporting API token for the steps below.

Connecting Narmada to Your KnowBe4 Console

You can connect Narmada to your KnowBe4 console by following the steps below.

1. In Narmada, go to Admin > Integrations and locate the KnowBe4 card.
2. Select Add Connection.
3. Enter a name for the connection, typically the client name, and select the client it belongs to.
4. Select the region that matches your KnowBe4 console, as shown in the previous steps. 
5. Paste your Reporting API token you saved from the previous steps, then select Test Connection.
6. Select Save. Narmada stores the token in an encrypted vault.

Syncing KnowBe4 Data in Narmada

After you save the connection, you can run the initial data sync and schedule ongoing syncs. To sync KnowBe4 data in Narmada, follow the steps below:

1. Select Sync Now on the connection to run the first data pull. The initial sync can take several minutes for large accounts.
2. Set a recurring sync schedule, typically daily, to keep dashboards and reports up to date.
3. You can view sync progress, record counts, and errors in the connection's Sync History.

For more information about KnowBe4’s integration with Narmada and which kinds of data can be synced, visit Narmada’s KnowBe4 integration documentation Narmada’s KnowBe4 integration documentation (link opens in new window).