Training campaign notifications can be used to notify users, managers, and KSAT console admins of a user's enrollment in or progress on a training campaign. This article will show you how to create managed training notification templates that your partners can use in their training campaigns.
Managed Training Notification Templates
You can search through your managed training notification templates by navigating to Training > Notification Templates > Managed Templates. In this section, you can also manage and create training notification templates.
The visibility of training notification templates depends on who is viewing the account and how the templates are being used.
- Partner and Multi-Account: When you access a client's account to manage their security, you will see your full list of partner-level managed training notifications. You can use any of these to create a new training notification immediately.
- Child Accounts: Child accounts that log in to their own accounts will not have access to your full partner library by default. The child account can only view system default templates, templates created by the child account, templates used in a managed training campaign, or templates used in a training campaign created by a parent partner while impersonating an admin in the child console.
Create Managed Training Notification Templates
To create new managed training notification templates, navigate to Training > Notification Templates. Then, click the + New Training Notification Template button in the top-right corner of the screen. This will take you to the New Training Notification Template screen.
- Template Name: Enter a name for your training notification template. This name will help you determine the purpose of the notification at a glance. Admins for the accounts you are creating training notifications for will see this name as well.
- Sender’s Email Address: Enter the email address that you want the notification to appear to be coming from. You can use any email address you would like.
- Sender’s Name: Assign a name for the sender. This name will display on the training notification email next to the sender’s email address.
- Subject: Enter the email’s subject line. The recipient will see this subject line in their inbox. If you haven't added a Template Name, the subject line will also be used as the title of the template.
Once you are done specifying your campaign settings, click Save.
Another way to create or edit a training notification template, navigate to Training > Notification Templates. Under System Templates, you can click on one of our built-in training notification templates to open it in our What You See is What You Get (WYSIWYG) editor and make changes. Saving changes to a built-in system template will save a copy of your edit to the Drafts category under Managed Templates.