Partner and Multi-Account: Managed ModStore and Library Guide

The Managed ModStore is our storefront that contains all the training content we offer. We have designed the ModStore to help you find the right training for your organization instantly. We use Artificial Intelligence (AI) and advanced search tools to make content discovery easier and more efficient.

Any training content available for your subscription level can be saved to your library or added directly to a training campaign.

To access the ModStore, log in to your KnowBe4 console and click the ModStore tab to see the main ModStore page.

Use the sidebar on the left side of the page to navigate to different areas of the ModStore.

Searching for Content

We have enhanced our search tools to help you find the right training instantly. Near the top of the page, you can choose how you want to find content.

To learn more about the options on this page, see the screenshot and the list below:

1. Search toggle: Use this toggle to switch between AI Search and Browse Catalog.
   • Use AI Search to find content using natural language prompts, such as “modules under 5 minutes”.
   • Use Browse Catalog to search our full list of available training.

2. Search box: Enter a keyword or partial phrase to find specific content.

   Note: The results will be based on your current subscription.
3. Quick Search: Use these buttons to filter for specific content types, such as new modules or training under five minutes.

Discovering Content

The ModStore homepage sections are designed to quickly find the most impactful content.

• Trending Now: This section highlights the most popular modules in your specific industry. Use these insights to see which training topics are currently relevant to organizations similar to yours.
• New Releases: We regularly update this section with the latest modules added to our catalog to ensure your users stay informed about the latest security threats.
• Explore by Topic: You can browse our library by common security topics, such as Phishing, Malware, Data Privacy, and more. Each topic displays the number of available modules to help you plan your training campaigns.

To learn more about a piece of content, click the card to open a panel on the right side of the page.

Module Details

On the module details page, you can read a full description and preview the piece of content. To preview content, click the Preview drop-down menu, then select your desired language. The content will open in a new window.

Content Tags

The module card provides additional information via tags. There are four tags:

• Brandable: Identifies content that can be branded with your organization’s theme. For more information, see our Working with Brandable Content section.
• New: Identifies content that was recently added to the ModStore.
• New Translation: Identifies content that has added a new translation for that specific piece of content.
• Retiring Soon: Indicates active content that will soon be removed from the ModStore. For more information, see the Retired and Archived section of this guide.

Browsing the Catalog

You can find all available training content on the Browse Catalog tab of the ModStore. Use this tab to manually explore our complete library of security awareness content. To learn more about the options on this page, see the screenshot and the list below.

1. Search: Enter a specific module name or topic into this field to filter the catalog.

   Note: While you can see results for the entire catalog, you can only add modules to your library if they are part of your current subscription.
2. Content: Use this drop-down menu to filter the catalog by a specific format, such as Games or Video Modules. Learn more about Content and Presentation types in the sections below.
3. Topic: Filter the catalog by a specific security category, such as Phishing or Malware.
4. Languages: Use this option to filter your search results by language. Four sub-filters are available for the Languages filter.
   • Subtitled: Select this option to display content in which the audio remains in the original language but onscreen subtitles are displayed in the selected language.
   • Dubbed: Select this option to display content in which the original audio is replaced with audio from the selected language.
   • Localized: Select this option to display content that adapts original or dubbed audio to fit the cultural and linguistic preferences of a target language.
   • Only show content available in all of the following languages: This filter displays only content that has been translated into all of the selected languages.
5. Subscription: Use this option to filter your search results by subscription levels, such as Level 1, 2, or 3, Compliance Plus, and Student Edition.
6. Duration: Narrow your results by the length of the training module.
7. Page view: Toggle between the card view and a list view.
8. Download Results: Click this button to download a PDF or CSV file of your filtered search results.
9. Most Relevant: Use this drop-down menu to sort your results by relevance, rating, or date added.

Content Types

We offer the following types of training content:

• Posters and Artwork: Posters and artwork are high-quality images and PDF files that you can share digitally with your users. We encourage you to hang posters in your office to remind your users to stay safe at work. For more information, see our ModStore Posters Overview article.
• Newsletters and Documents: Newsletters and security documents are PDF files that you can print or share digitally with your users. These documents cover a wide range of cybersecurity topics to help reinforce the skills your users learn from their training.
• Games: Games can reinforce the skills and information that your users are learning in an interesting and engaging way. Our games are SCORM-compliant and can be downloaded to use in your own Learning Management System, or LMS.
• Video Modules: Videos are MP4 files that users can watch in their browser or download to their device. Our videos cover a wide range of cybersecurity topics.
• Training Modules: Interactive modules that cover a variety of cybersecurity topics. Our modules are SCORM-compliant and can be downloaded to use in your own Learning Management System, or LMS. Most training modules are brandable. For more information about brandable content, see our Find and Customize Brandable Content article.
• Mobile-First Modules: Mobile-first modules are training modules that are optimized to be viewed and interacted with on a mobile device. These modules are no longer than five minutes long and are designed to engage your users on their mobile devices. Our mobile-first modules are brandable and SCORM-compliant, so you can download these modules to use in your own LMS.
• Audiocasts: Bite-sized audio lessons that deliver focused insights in a convenient, easily digestible format, perfect for on-the-go learning.

Working with Series

Some content in the ModStore is grouped into a series, like The Inside Man. To view the modules in a series, click the series card.

This will open a description panel.

Series follow a narrative arc across multiple episodes and are meant to be watched in order. Each episode builds on the last, using a consistent cast and story to teach security concepts.

A series may span multiple seasons, which you can navigate using the season drop-down menu on the series details panel. Examples include The Inside Man and Restricted Intelligence.

From the details panel, you can preview the episodes, add them to your library, or add them directly to a campaign.

Presentation Types

We also offer the following presentation types for our training content:

• Animated: Uses computer-generated effects and motion graphics to illustrate concepts. Examples include the World Wild Web series.
• Live-action: Features real people and high-quality production to create a realistic training experience. Examples include The Inside Man and Reality Bytes.
• Interactive: Encourages active participation through knowledge checks and game-like elements. This content includes all Training Modules, Games, and Mobile-First Modules.
• Humorous: Engages learners through comedy and lighthearted storytelling to make security training more memorable. Examples include Security Snapshots or Restricted Intelligence.
• Cinematic: Delivers high production value and film-quality visuals for an immersive, story-driven viewing experience. Examples include the Inside Man series.
• Corporate: Provides traditional, professional training with a straightforward instructional style.
• Simulation: Replicates real-world scenarios so learners can practice their skills in a safe, controlled environment. Examples include the KnowBe4 Security Awareness flagship modules.
• Text-based: Delivers training through written content. This content is ideal for quick reading and mobile-first learning. Examples include our Mobile-First modules.
• Audio-based: Focuses on spoken or auditory content, such as Audiocasts, for learning on the go. Our Audiocasts are a great example.
• AI-enhanced: Uses AI-generated images, video, or voiceovers to create modern and personalized learning experiences. Examples include Recognizing and Reporting Compliance Violations and the 2026 Social Engineering Red Flags.

Knowledge Checks and Quizzes

Many of our modules and games use knowledge checks and quizzes that help reinforce important security concepts. Because these elements reinforce learning, we consider them part of the total training time.

• Knowledge checks appear anywhere within a module to help solidify key concepts. These checks provide explanations so that users can learn from both correct and incorrect answers.
• Quizzes usually appear at the end of a module to test how much information a user has retained.
  • Passing Scores: Most quizzes have a default passing score of 80 percent.
  • Adjusting Scores: You can use the Content Manager to change the passing score for some content.
  • Retakes: If users do not pass, they can review the questions and retake the quiz.

Test-Out Option

Some content offers a test-out option that you can configure in the Content Manager. If you enable the test-out toggle, users can take the quiz before they start the training. Users who achieve a passing score can skip that specific training module.

For more information, see the Working with Content Manager section.

Compliance Plus

If you have a Compliance Plus subscription, you have access to specialized training that addresses topics such as sexual harassment, discrimination, and business ethics. We regularly update this content to ensure that your organization meets specific legislative requirements.

Our compliance modules are SCORM-compliant. You can also use the Content Manager to customize these modules to fit your organization's needs.

When browsing the ModStore, look for content with an orange compliance badge next to the title. To see only Compliance Plus content, you can filter your results by the Compliance Plus subscription level.

Student Edition

If you have a KnowBe4 Student Edition subscription, you have access to training that is designed specifically for students. This content addresses security awareness topics from a student's perspective. We update this content regularly to ensure that the latest security threats are covered. Student Edition modules are brandable and SCORM-compliant.

When you browse the ModStore, look for content that has a KnowBe4 Student Edition badge under the title. To view only Student Edition content, you can filter your results by the appropriate subscription level.

Adding Content to Your Library

Your library is a personal collection of training content that you intend to use for your organization. By adding content to your library, you can easily track, manage, and assign modules to your users.

You can add any content available at your subscription level to your library. There are two options for adding content to your library:

To add a module from your search results, hover over the content card and click the Add to Library button. The button will change to In Library once the item is successfully added.

You can also add content from the item details page. Click the Add to Library button located at the top-right of the page.

To learn about managing content in your library, see the Managing Your Library section.

Adding Content to a Campaign

You can add any content available at your subscription level to your library. There are two options for adding content to your library:

Click the Add to Campaign button on the content card. If the content has already been added to your library, you'll see a check mark showing that it’s in your library.

Click the Add to Campaign button on the module details panel. If the content has already been added to your library, you'll see a check mark showing that it’s in your library.

Managing Your Library

The Library tab allows you to manage the training content that you have added from the ModStore. In this section, you can organize your content, view item details, and prepare modules for your training campaigns.

For more information about your library, see the screenshot and details below:

1. Library information: A high-level view of the total items in your library, the number of new items this month, and the number of languages that are supported.
2. Search: Enter a keyword used in the content title to filter your results.
3. Content Type: Click this drop-down menu to filter content by the type of content you would like to view. You can choose from video modules, games, posters, and more. See the Content Types section for more information.
4. Clear Filters: Click this button to clear any filters you applied.
5. Show hidden items: Enable this toggle to display hidden items in your library.

6. Page View: Toggle between the card view and a list view. If you toggle to list view, you will have access to additional information and actions.

   

7. Actions: This column is visible when you are in list view. It includes the icons and options listed below.
   • Item Details: Click this icon to go to the content’s item details page in the ModStore. On this page, you can view and download this specific content.
   • Remove from Library: Click this icon to remove the item from your library. You can only remove content that has not been included in a training campaign.
   • Note: You cannot remove any modules from your ModStore library until 30 days after the associated training campaign is deleted.
   • Hide Content: Click this icon to hide the item from your library without removing it.
   • Open in Content Manager: Click this icon to customize the module's settings in the Content Manager.

Creating and Customizing Content

The Customization tab allows you to upload and manage your training content.

Manage your uploaded and customized courses, videos, and localized content in one organized library. For full details on this feature, see the Partner and Multi-Account: Upload Custom Training Content article.

Building your Campaign

Any module that you select to add to a campaign is added to the Build Your Campaign cart. You can see an overview of the number of modules in your cart and total training time.

Click Build Your Campaign to open a panel listing the individual modules you have selected.

If you want to remove a module, click the x icon. After you are satisfied with your selections, click the Review and Launch button. This button will open the Create New Training Campaign page. For more information, see our Training Campaign Guide.

The modules you selected are listed under the Content section. You can adjust the order in which these modules appear to the learner by dragging and dropping them above or below the other modules.

For more information on creating a training campaign, see the Training Campaigns Guide.

Retired and Archived Content

To ensure all of the content in the ModStore meets our quality standards, we periodically retire out-of-date content. For content published by KnowBe4, you can typically find an updated version of the content in the ModStore before the older version is retired. Content with the Retiring Soon tag will be removed from the ModStore.

The Retiring Soon tag is also used throughout the console to indicate active content that will soon be removed from the ModStore. You may see this tag in the following locations:

• On the Campaigns subtab under the Training tab. If a training campaign includes content that is retiring soon, the Retiring Soon tag will display in the Content column.
• On the Create New Training Campaign page, when you select assignments from the Content drop-down menu.

For third-party content, we recommend searching the ModStore for newer content that covers the same topics. Please take a look at our Retired Third-Party Content article for more information.

The Retired status indicates the content is no longer available in the ModStore but can still be used in new training campaigns. Retired content will eventually become archived. The Archived status indicates the content is no longer available in the ModStore, cannot be downloaded, and cannot be used in new training campaigns. If an active training campaign includes archived content published by KnowBe4, the campaign will not be affected.

If you added content to your library before it was retired or archived, that content will be listed as hidden. Retired content can be viewed and downloaded. Archived content that was published by KnowBe4 can also be viewed. All archived content, regardless of publisher, will be unavailable for download.