Setting Up Multiple PAB Instances for Your Organization

You can set up multiple instances of the Phish Alert Button (PAB) for your organization to define unique settings, like prompt messages or languages, for specific users. Adding another PAB instance provides you with an additional license key for your new instance and a new set of editable settings.

We also offer a feature that allows you to add languages to your new or existing PAB instances. This version of the PAB provides you with a set of default languages that you can choose from to add to your Account Settings page. For more information, check out our Adding Languages to the Phish Alert Button article.

To set up another instance of the PAB, follow the steps below: 

1. Log in to your KnowBe4 account.
2. Click your email address on the top-right corner of the screen and then click Account Settings.
   
3. Navigate to Account Integrations > Phish Alert.
4. Click the Add Phish Alert Instance button.
5. Review the prompt that displays and click Confirm.
   
6. You'll see a new set of Phish Alert Settings to edit. Included with these new settings is a unique license key to use when installing this particular instance of the PAB. For more information on your configuration options, see our Phish Alert Button (PAB) Product Manual. 
7. Repeat steps one through six for additional PAB instances as needed.
8. Install your new PAB instances using the instructions linked below:
   Hybrid Phish Alert Button (PAB) Product Manual
   
   When you access your Account Settings in the future, your PAB instances will be collapsed on your Account Settings page. You can click any instance's name to expand the settings for that particular instance.
   

You can also view information about your PAB instances on your KMSAT Dashboard tab. For more information, see the Phish Alert Button section of our Dashboard article.

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