Training Notifications

Training Information Placeholders Guide

You can use training information placeholders to populate specific information in your training campaign notifications. For general information about placeholders, see our How to Use Placeholders article.

Important:You can only use training information placeholders in the body of an email template. You are unable to use these placeholders in other areas of an email template, such as the subject line.

See the sections below to learn about the training information placeholders that you can use for each type of training notification.

Training Information Placeholders

You can use training information placeholders in user, admin, or manager training notifications, depending on the type of information that the placeholder displays.

Some placeholders can be used in any type of training notification. For information about each of these placeholders, see the table below:

Placeholder Name Placeholder Drop-Down Menu Option Information Populated
[[training_campaign]] Training Campaign This placeholder populates the name of the training campaign.
[[training_campaign_start_at]] Training Campaign Start At

This placeholder populates the date and time that the training campaign started at.

All other training information placeholders should either be used in user training notifications or be used in admin and manager training notifications. For more information, see the subsections below. 

Placeholders for User Notifications

Some training information placeholders should only be used in user training notifications.

For information about each of these placeholders, see the table below:

Placeholder Name Placeholder Drop-Down Menu Option Information Populated
[[training_campaign_end_at]] Due Date

This placeholder populates the date that all the training content in the training campaign needs to be completed by.

If the training campaign does not have a due date or end date for the training content, the placeholder will be displayed as "(No End Date)".

[[training_campaign_days_remaining]] Number of days remaining in training campaign.

This placeholder populates the number of days remaining before the user's training is due. This placeholder will apply to the associated training campaign.

If the training campaign does not have a due date or end date, the placeholder will be displayed as "(Unlimited)".

[[days_overdue]] Number of days training is overdue.

This placeholder populates the number of days that have passed since the user's training assignments were due. This placeholder will apply to the associated training campaign.

Important:You should only use this placeholder in past due notifications.
[[login_link]] Login Link

This placeholder populates the link that your user will need to log in to take their training. This placeholder does not use HTML.

[[assignment_list]]

Assignments List

This placeholder populates a list of assignments assigned to the user in the associated training campaign. These assignments will display as links and be listed on individual lines.

By default, users are taken to the specified training assignment in the Learner Experience (LX) when they click an assignment link.

You can disable the direct links and display the assignment list in plain text instead. To do this, deselect the Enable Direct Links in Training Notifications check box in your account settings. For more information, see our KMSAT Account Settings: Training article.

The previous version of this placeholder, [[course_list]], is still supported.

[[incomplete_assignment_list]]

Incomplete Assignments List

This placeholder populates a list of the user's incomplete assignments for the associated training campaign. These assignments will display as links and be listed on individual lines.

By default, users are taken to the specified training assignment in the Learner Experience (LX) when they click an assignment link.

You can disable the direct links and display the incomplete due assignment list in plain text instead. To do this, deselect the Enable Direct Links in Training Notifications check box in your account settings. For more information, see our KMSAT Account Settings: Training article.

The previous version of this placeholder, [[incomplete_course_list]], is still supported.

[[assignment_list_count]]

Assignments List Count

This placeholder populates the number of assignments in the campaign, displayed as "X Assignments."

The previous version of this placeholder, [[course_list_count]], is still supported.

[[incomplete_assignment_list_count]]

Incomplete Assignments Count

This placeholder populates the number of incomplete assignments associated with the campaign, displayed as "X Assignments."

The previous version of this placeholder, [[incomplete_course_list_count]], is still supported.

[[pastdue_assignment_list]]

Past Due Assignments

This placeholder populates a list of the user's past due assignments for the associated training campaign. These assignments will display as links and be listed on individual lines.

Note: You should only use this placeholder in past due notifications.

By default, users are taken to the specified training assignment in the Learner Experience (LX) when they click an assignment link.

You can disable the direct links and display the past due assignment list in plain text instead. To do this, deselect the Enable Direct Links in Training Notifications check box in your account settings. For more information, see our KMSAT Account Settings: Training article.

[[pastdue_assignment_list_count]]

Past Due Assignments Count

This placeholder populates the number of assignments that the user did not complete before the due date, displayed as "X Assignments." This placeholder applies to the associated training campaign.

For more information about past due training assignments, see our How to Modify Training Deadlines article.

Important:You should only use this placeholder in past due notifications.

[[extended_due_date]]

Extended Due Date

This placeholder populates the new due date for the user’s training.

For more information about extended due dates, see the User Setting: Extend User Due Date section of our How to Modify Training Deadlines article. 

Important:You should only use this placeholder in manual past due notifications that are sent after extending a user's training deadline. 
Important:If the training campaign includes multiple assignments, and some of the assignments have already been completed, this placeholder may not populate correctly. For best results, extend the due date for all assignments in the training campaign.
[[password-less_login_link]] Password-less Link

This placeholder populates a link that will allow your users to instantly log in to their Learner Experience. This placeholder does not use HTML.

For more information about password-less logins, see our How to Enable and Use Password-Less Logins article.

Note:To use this placeholder, password-less logins must be enabled in your Account Settings.
[[password-less_link_duration]] Password-less Expires In

This placeholder populates the number of days left before the password-less login link expires.

For more information about password-less logins, see our How to Enable and Use Password-Less Logins article.

Note:To use this placeholder, password-less logins must be enabled in your Account Settings.

Placeholders for Manager and Admin Notifications

Some training information placeholders should only be used in manager and admin training notifications.

For information about each of these placeholders, see the table below:

Placeholder Name Placeholder Drop-Down Menu Option Information Populated
[[user_list]] Relevant User Emails and Names

This placeholder populates a list of relevant users enrolled in the campaign, displayed as "Email address, Full Name." These users will be listed on individual lines.

[[user_email_list]] Relevant User Emails

This placeholder populates a list of email addresses for relevant users enrolled in the campaign. These user emails will be listed on individual lines.

[[user_fullname_list]] Relevant User Names

This placeholder populates the first and last names of relevant users enrolled in the campaign. 

[[user_list_count]] Relevant Users Count

This placeholder populates the number of relevant users enrolled in the campaign, depending on the type of notification that was used.

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