Managing Phish Link Domains

A Phish Link Domain is the URL that displays when a user hovers their mouse over the simulated phishing link within a test email. You can manage which domains are available for your phishing campaigns by going to the Phishing tab of your KnowBe4 console. Then, go to the Domains subtab. For more information, see the screenshot and details list below.

1. Domain Table: For each available domain, you’ll see the Domain Name, the Root Domain, the date it was added to the platform, and whether or not the domain is used for Reply-to email addresses. Use the arrows in the column headers to sort the table.
2. Show Hidden Domains: This toggle can be used to view domains that have been hidden. When this option is selected, all hidden domains will be shown in gray.
3. Download CSV: Click this link to download a detailed list of all available domains, including hidden domains.
4. Search: Find a specific domain by typing part of the domain name into the search field.
5. Reply-to: Domains that are also used for Reply-to email addresses within phishing templates will show a checkmark in this column.
6. Hide and Show Toggles: Click the Hide toggle of a domain to prevent it from being used in any of your phishing campaigns.
   • If you would like to start using a hidden domain, click Show Hidden Domains. Then, find the domain you are looking for and click the Show

New Available Domains

When new domains are added, this update will be announced in the Release Notes of your KnowBe4 console and noted in the Security Awareness Training Platform change log. New domains are automatically hidden. If you would like to use a new domain, we recommend setting up the necessary whitelisting. Then, you can click the Show toggle to activate the domain, as outlined above.

You can also create your own custom subdomains in your Phishing tab. For more information, see our How to Create Custom Subdomains article.

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