Change Logs and Release Notes

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SecurityCoach Change Log

Use this article to stay up-to-date with changes to KnowBe4’s SecurityCoach product.

Note: Changes to SecurityCoach may include new, updated, deprecated, or removed features. KnowBe4 reserves the right to terminate access to, use of, and support of features that are included as part of the Subscription Services, which is common with SaaS services as they are constantly changing and improving. This allows us to adapt to the evolving cybersecurity industry so we can provide current, high-quality services.

See the table below for a list of updates, with the latest updates displaying at the top.

Release Date Description
April 2025
  • April 2, 2025 - We’ve improved and expanded the Unmapped Vendor Data Report (formerly the Unmapped Events Report)! Now, you can use the report to view unmapped vendor data and map the risky activity to your KSAT users. For more information, see our Map Users in SecurityCoach article.
March 2025
February 2025
  • February 25, 2025 - We’ve added a new Splunk integration feature for Bitdefender GravityZone and Cloudflare Area 1 Email Security! Now, you can send associated vendor event data from Splunk to SecurityCoach for use in your real-time coaching campaigns. For more information, see our Splunk Integrations Guide for SecurityCoach.
  • February 17, 2025 - We’ve added event metadata to the Real-Time Coaching Activity report! Now, you can view event metadata on the report page to better understand why a SecurityTip was sent. For more information, see our Customize and View the Real-Time Coaching Activity Report article.
  • February 12, 2025 - We’ve added a new Splunk integration feature for Microsoft 365 and Palo Alto Next-Generation Firewall (NGFW)! Now, you can send associated vendor event data from Splunk to SecurityCoach for use in your real-time coaching campaigns. For more information, see our Splunk Integrations Guide for SecurityCoach.
  • February 10, 2025 - We’ve added a new system rule for mapping your users! Now, SecurityCoach will automatically connect hostnames received from your integrated vendors to their associated KSAT users. For more information, see the Configuring User Mapping Rules section of our Map Users in SecurityCoach article.
January 2025
  • January 29, 2025 - We’ve added event metadata to the CSV file version of the Detection Rules Activity Report! Now, when you generate a CSV file for the report, you can view event metadata in the file. For more information, see the Viewing Detection Rules Activity Reports section of our Customize and View Detection Rules Activity Reports article.
Release Date Description
December 2024
  • December 12, 2024 - We’ve enhanced the Microsoft Teams integration for SecurityCoach! Now, you can view more details of your user sync, including a downloadable CSV file of any user sync errors. You can also resync your integrated users and teams on demand, allowing you to more quickly adjust your user list and resolve errors. For more information, see our Microsoft Teams Integration Guide for SecurityCoach.
  • December 6, 2024 - We’ve added PasswordIQ events to SecurityCoach! Now, Diamond-level customers can use PasswordIQ data for weak, breached, or shared passwords in real-time coaching campaigns. For more information, see the KnowBe4 Security Awareness Training (KSAT) section of our System Detection Rules by Vendor article.
October 2024
  • October 30, 2024 - We’ve added callback phishing events to SecurityCoach! Now, Diamond-level customers can use KnowBe4 Security Awareness Training (KSAT) callback phishing data in real-time coaching campaigns. For more information, see our System Detection Rules by Vendor article.
  • October 23, 2024 - We’ve enhanced the ingestion of events into SecurityCoach! The SecurityCoach Vendor Events Report has been refined to focus only on coaching events that are linked to detection rules. This new filtering prioritizes the events that are most relevant to your users. To include more events in your report, visit the Creating a Custom Detection Rule section of our Detection Rules Guide to create and link detection rules to the events.
September 2024
  • September 23, 2024 - We’ve added video content for SecurityTips! Now, you can coach your users about risky behavior by sending SecurityTips with videos. We have over 50 new and exclusive SecurityCoach videos ready for use, including our new ClickBait series! For more information, see our SecurityCoach Product Manual.
  • September 18, 2024 - We’ve added user feedback for SecurityTips! Now you can allow your users to provide acknowledgment and feedback for any SecurityTips they receive. For more information, see our User Feedback Interactions article.
August 2024
July 2024
  • We’ve enhanced the metadata passed from the KnowBe4 Security Awareness Training console to SecurityCoach. This metadata now includes the following additional fields:
    • Campaign name of the Phishing Security Test (PST)
    • Client IP address of the failure
    • Email subject of the PST template
    • Event threat category for simulated phishing
    • Sender email address of the PST template
    • Visited domain name of the failure

This information can be used to create custom detection rules and SecurityTip placeholders for visited domain names and email subjects.
June 2024
  • We’ve added a Test Mode feature to SecurityCoach. Now, you can see how your real-time coaching campaign will behave before you begin coaching your users. To learn more about this feature, see our Working with Test Mode Campaigns article.
May 2024
April 2024
  • We’ve created a learner support article for SecurityCoach so you can show your users what their SecurityTips and training notifications will look like. For more information, see our Learner Support: SecurityCoach Notifications article.
March 2024
February 2024
January 2024
Release Date Description
December 2023
  • You can now configure your user mapping rules on the same page as your vendor integration. For a list of available vendor integrations and their type, see our Vendor Security Types article.
November 2023
October 2023
  • We’ve improved the setup process for SecurityCoach! Now you’ll be guided through the initial SecurityCoach setup in just four easy steps. As you complete each step, you can mark it as complete in the new SecurityCoach Setup section of your dashboard. You can also keep track of your progress using the new setup progress bar at the top of your screen. For more information, see our SecurityCoach Quickstart Guide.
  • We've removed 2 detection rules and added a new detection rule for Microsoft 365. For more information, see our Which Detection Rules Can I Use with My Vendors? article.
September 2023
July 2023
  • We’ve added alt text to SecurityTips! Now, SecurityTips are accessible for users with screen readers.
June 2023
May 2023
March 2023
  • We’ve added 2 new topics for SecurityTip graphics: Social Website and Shopping Website. We also updated the Alcohol/Nicotine Website topic to Alcohol/Drug Website.
  • We’ve added 6 new SecurityTip graphics! These graphics cover a range of topics, including restricted websites and online safety.
  • We’ve added the Bitdefender GravityZone integration! For more information, see our Bitdefender GravityZone Integration Guide for SecurityCoach.
  • We’ve added the new Vendor Events Report! You can use this report to view detailed event data from your integrated vendors. For more information, see our SecurityCoach Reporting Overview article.
February 2023
  • We've added 10 new SecurityTip graphics! These graphics cover a range of topics, including cryptomining websites, video streaming websites, cloud permissions, malware, and email safety.
  • We’ve added new operators that you can use to create criteria for your detection rules! For a full list of available operators, see our Creating and Managing Detection Rules article.
  • We've added the option to update your Netskope integration with a new Tenant Name and API token. For more information, see our Netskope Integration Guide for SecurityCoach.
  • We've added the option to update your Cisco Umbrella integration with a new API key and API secret. For more information, see our Cisco Umbrella Integration Guide for SecurityCoach.
January 2023

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