If your organization uses SecurityCoach, you can upload custom SecurityTip graphics to use in real-time coaching campaigns. You can use these graphics to coach your users about risky activity and how to avoid it in the future.

Creating a Custom SecurityTip

To create a custom SecurityTip, follow the steps below:

1. Log in to your KSAT console.
2. Navigate to SecurityCoach > SecurityTips.
3. Click + New SecurityTip.
4. Fill out the fields for your custom SecurityTip graphic. For more information, see the screenshot and list below:
   
   
   1. Content Title: Enter a descriptive title for your graphic.
   2. Description: Enter a short summary for your graphic.
   3. Thumbnail: Upload a preview image for your graphic. This graphic will be displayed on the SecurityTips subtab next to the graphic's card.
      
      
      Note:Thumbnail files must be in JPG or PNG format, no larger than 10 MB, and sized to 500 x 500 pixels or less.
   4. Topics: Select the topics for your graphic. For more information, see our Custom SecurityTip Topics article.
5. Click the Save button. You'll be redirected to the SecurityTip Details page where you’ll add the language files and upload your custom SecurityTip graphic.

Uploading a Custom SecurityTip Graphic

To upload a custom SecurityTip graphic, follow the steps below:

1. Click + Add Language.
2. Fill out the fields for the language file. For more information, see the screenshot and list below:
   
   
   1. Alt Text: Enter alternative text (alt text) for your graphic. This text helps improve accessibility for users with screen readers.
   2. Language: Choose the language that applies to your new SecurityTip translation. For more information about our supported languages, see our Localization Guide.
      
      
      Important:Ensure that any text in the Alt Text and the Content File matches the language that you select here.
   3. Status: Select Draft or Published. Your language file must be in the Published status before you can use it in real-time coaching campaigns. 
   4. Content File: Select and upload your graphic file. Users will see this graphic when they receive the SecurityTip.
      
      
      Note:Files must be smaller than 1 GB.
3. Click Save to save your language file.
4. Repeat the steps in this section for any additional language files that you want to add for your custom SecurityTip.

When you save your language file, you’ll be redirected to the SecurityTip Details page. Here, you can view information about your graphic, including a list of your language files, their statuses, and when they were updated.

You can click Edit Content Options to edit the information about your custom SecurityTip and select the default language for your SecurityTip. If you have multiple language files, you can set the default language file for your SecurityTip.

You can view all of your custom graphics by navigating to SecurityTips > Types > Custom. If you would like to edit a custom graphic, you can click Details on the graphic's card. 

Deleting a Custom SecurityTip

You can delete a custom SecurityTip and all its language files, or you can choose to delete a specific language file in your custom SecurityTip.

If you would like to delete a custom SecurityTip that’s been used in a campaign, you’ll need to deactivate the campaign and then archive the SecurityTip. If you would like to delete a custom SecurityTip that’s been used in a deactivated campaign, you’ll need to first delete the associated campaign and then delete the SecurityTip. For information on how to deactivate or delete a campaign, see the Managing and Editing Real-Time Coaching Campaigns section of our Real-Time Coaching Campaigns Guide.

Deleting a Custom SecurityTip

If you’re deleting a custom SecurityTip that’s been used in a campaign, you’ll need to first archive the SecurityTip graphic. Follow the steps below to learn how to archive and delete a custom SecurityTip.

1. Log in to your KSAT console.
2. Navigate to SecurityCoach > SecurityTips.
3. From the Types drop-down menu, select Custom.
4. Find the SecurityTip you want to remove, then click Details.
5. On the SecurityTip Details page, select Archive.
6. In the pop-up window that appears, click Confirm.
7. Click Delete.
8. In the pop-up window that appears, click Confirm. This action can’t be undone.

Deleting a Custom SecurityTip Graphic File

If you don’t want to delete an entire custom SecurityTip, you can instead delete a specific language file and its associated custom SecurityTip graphic. To delete a custom language file, follow the steps below.

1. Log in to your KSAT console.
2. Navigate to SecurityCoach > SecurityTips.
3. From the Types drop-down menu, select Custom.
4. Find the SecurityTip whose language file you want to remove, then click Details.
5. On the SecurityTip Details page, find the language file you want to delete.
6. Click the three dots icon, then click Delete. This action can't be undone.