In this article, you'll learn how to integrate Mimecast with Real-Time Coaching. Once you set up this integration, data from Mimecast will be available under the Coaching tab in your KnowBe4 Security Awareness Training (SAT) console. This data can be viewed in Real-Time Coaching reports and used to create detection rules for Real-Time Coaching categories. For general information about Real-Time Coaching, see our overview article.

Set Up the Integration in Mimecast

To set up the integration in Mimecast, follow the steps below:

1. Log in to your Mimecast console.
2. Select the Administration Console tile.
3. From the drop-down menu on the left, navigate to Integrations > API and Platform Integrations.
4. In the Available Integrations subtab, locate the Mimecast API 2.0 tile, then select Generate Keys.
5. Read the terms and conditions and select Next at the bottom-right corner of the page. A Fill in your Application Details page will display.
6. In the Application Name field, enter a name for this integration, such as "KnowBe4".
7. In the Category field, select Business Intelligence.

8. In the Products field, select all of the following options:

   • Threats, Security Events, and Data for CG
   • Email Security Cloud Gateway
   • Threat Management
   • Audit Event
   • Security Events
   • Connector

   Then select Apply at the bottom-right corner of the drop-down menu.

9. In the Application Role field, select Basic Administrator.
10. In the Description field, enter a description for this integration.
11. Select Next at the bottom-right corner of the page. A Notification Settings page will display.
12. Enter the name of a Technical Point of Contact and their Email.
13. Select Next at the bottom-right corner of the page. A Review your information page will display.
14. Select Add and Generate Keys, then copy the Client id and Client Secret and save them to a secure place you can easily access. You'll need the ID and secret to set up the integration in Real-Time Coaching.

Set Up the Integration in Real-Time Coaching

To set up the integration in Real-Time Coaching, follow the steps below:

1. Log in to your KnowBe4 SAT console.
2. Navigate to Coaching > Setup > Security Vendor Integrations.
3. Locate the Mimecast vendor tile and select Configure.
4. Paste your Client ID and Client Secret that you copied earlier.
5. Select Connect.

Map Your Users

Mimecast's events are automatically mapped to users based on their email addresses.

Manage Detection Rules

Once you've successfully authorized this integration, you can also manage Mimecast detection rules from Coaching > Detection Rules. For a full list of available system detection rules for this vendor, see our System Detection Rules by Vendor article.

Delete the Integration in Real-Time Coaching

If you want to delete the Mimecast integration from Real-Time Coaching, follow these steps:

1. Log in to your KnowBe4 SAT console.
2. Navigate to Coaching > Setup > Security Vendor Integrations.
3. Locate the Mimecast vendor tile and select Edit.
4. Select Delete Integration near the bottom of the page.