From your KnowBe4 Platform, you can view information for your KnowBe4 products.
Security Awareness Training
The menu is organized into four groups: Overview, Attack Simulations, Training, and Tools. To learn more about each item in the menu, see the list below:
Overview
- Dashboard: The Dashboard tab provides an overview of several features available in your Security Awareness Training (SAT) product. For more information, see our Dashboard Overview article.
- Orchestration: AIDA Orchestration is an always-on, AI-driven system that automatically manages and personalizes your Phishing Security Tests (PSTs) and SAT to reduce user risk. For more information, see our AIDA Orchestration Guide article.
- Reports: The Reports tab lets you view actionable metrics and insights into the effectiveness of your SAT. You can create and customize reports, then download them as PDF or CSV files. For more information, see our Reporting Guide article.
Attack Simulations
- Phishing: Use phishing security tests to send simulated phishing emails to your users and measure their susceptibility to email-based social engineering attacks. For more information, see the Conducting Phishing Campaigns section of our Knowledge Base.
- Callback Phishing: Callback phishing tests send users a simulated email that asks them to call a phone number, where an automated system attempts to gather sensitive information. For more information, see the Callback Phishing section of our Knowledge Base.
- Vishing: Vishing campaigns call your users' phones and play a pre-recorded or text-to-speech message that asks them to provide personal information, testing their susceptibility to voice phishing attacks. For more information, see the Vishing section of our Knowledge Base.
- Physical QR Code: Physical QR code tests let you test your users' security awareness in real-world, in-person scenarios, including scannable QR codes placed in your workplace. For more information, see our Physical QR Code Phishing Campaigns Guide article.
- USB: The USB drive test is a physical social engineering test that determines whether your users will plug an unknown USB drive into their computer. For more information, see the USB Drive Test section of our Knowledge Base.
Training
- Training: Use training campaigns to enroll your users in security awareness training content and track their progress. For more information, see the Conducting Training Campaigns section of our Knowledge Base.
- Coaching: Real-Time Coaching integrates with your security vendors to send your users real-time coaching when risky activity is detected. For more information, see the Real-Time Coaching category of our Knowledge Base.
- ModStore: The ModStore is our library of training content, where you can browse, brand, and manage the courses, policies, and assessments you assign to your users. For more information, see the ModStore and Training Content section of our Knowledge Base.
Tools
- ASAP: Automated Security Awareness Program (ASAP) is a free tool that helps you build a business case and rollout plan for a new or improved security awareness training program. For more information, see the Automated Security Awareness Program (ASAP) section of our Knowledge Base.
- PasswordIQ: PasswordIQ analyzes your organization's Active Directory password data to help you identify password-related risk. For more information, see the Using PasswordIQ section of our Knowledge Base.
Inbound Email Security
To learn more about each item in the menu, see the list below:
- PhishER Dashboard: This tab gives you a quick overview of your PhishER product. For more information, see the Dashboard section of our PhishER Product Manual.
- Reports: This tab lets you view reports on the most common information found in your users' reported emails. For more information, see our PhishER Reports Guide.
- Inbox: This tab displays emails that your users report manually or by using the Phish Alert Button (PAB). For more information, see the PhishER Inbox Guide.
- Alerts: This tab displays alerts that notify you about downloads in the console.
- PhishRIP: This tab lets you remove email threats from your users' inboxes. For more information, see the PhishRIP Guide.
- Rooms: This tab lets you view all the messages that match the criteria of specific Inbox queries. For more information, see our Create and Manage PhishER Rooms article.
- Blocklist: This tab lets you stop malicious or spam emails from reaching your users' inboxes. For more information, see our PhishER Blocklist Guide.
- Rules: This tab lets you automatically sort and tag messages in your PhishER Inbox. Each rule runs actions on the messages that match its criteria. For more information, see our Create and Manage PhishER Rules article.
- Actions: This tab lists the processes that PhishER follows to manage messages in your PhishER Inbox. For more information, see our Create and Manage PhishER Actions article.