Placeholders

Account Information Placeholders Guide

You can use account information placeholders to populate specific information from the Account Owner’s Account Settings, such as your organization's domain. For general information about placeholders, see our How to Use Placeholders article.

Important:To use account information placeholders, you will need to fill out the fields in the Account Owner's Account Settings and make sure that your organization's information is correct. For more information, see our How to Edit Your Account Settings article.

For information about each of the account information placeholders, see the table below:

Placeholder Name Placeholder Drop-Down Menu Option Information Populated
[[domain]] N/A

This placeholder populates the email recipient's domain. For example, the domain could be "yourdomain.com". If you have multiple domains in your account, the placeholder will use the recipient's domain.

Note:This placeholder is not available from the drop-down menu. However, you can use this placeholder anywhere in templates. To make sure that the placeholder works correctly, you can click the Send Me a Test Email button. 

If you would prefer not to spoof your recipients' domains, you can set the domain that populates for this placeholder in phishing templates and landing pages. For more information, see the Phishing Settings section of our How to Edit Your Account Settings article. 

[[company_logo_img]] Company Logo Image

This placeholder populates your organization's logo if you have set a logo URL in the Company Logo URL field of your Account Settings. This will populate the image as-is from the logo URL. To automatically populate the image, this placeholder uses HTML.

For more information, see our How to Add Your Company Logo, Logo URL, and Brand Color to Your Console article.

[[company_logo_url]] Company Logo URL

This placeholder populates your organization's logo URL if you have set a logo URL in the Company Logo URL field of your Account Settings. We recommend using this placeholder in the source code of your templates as it allows you to adjust image dimensions.

For more information, see our How to Add Your Company Logo, Logo URL, and Brand Color to Your Console article.

Important:You should only use this placeholder either in an <img> tag or by using our WYSIWYG image button to add your logo URL automatically.
[[company_name]] Company Name This placeholder populates your organization's name.
[[brand_color]] Brand Color

This placeholder populates the hex code for your organization's brand color, if you have set a brand color in your Account Settings

For more information, see our How Do I Use the Branded Landing Pages, Training Notifications, and Email Templates? article.

Important:You should only use this placeholder in the source code of landing pages, training notifications, and email templates. You should not use this placeholder in the WYSIWYG editor view.

[[street_address_1]]

[[street_address_2]]

Street Address 1

Street Address 2

This placeholder populates your organization's street address.
[[suite_number]] Suite Number This placeholder populates your organization's suite number, if you have entered a suite number in your Account Settings.
[[city]] City This placeholder populates your organization's city.
[[state]] State This placeholder populates your organization's state.
[[zip_code]] Zip Code This placeholder populates your organization's zip code.
[[account_phone_number]] Company Phone This placeholder populates your organization's phone number.
[[email_banner]] Email Banner

This placeholder populates your organization's email banner. You can use this placeholder to create a text banner or add your organization's official email banner to the source code.

In your Account Settings, you can customize this banner and set the banner to automatically appear on emails. For more information, see the Branding section of our How to Edit Your Account Settings article.

[[signature]] Signature Block

This placeholder populates your organization's signature block. You can use this placeholder to create a text banner or to add your organization's official signature block to the source code.

In your Account Settings, you can customize the signature and set the signature to automatically appear on emails. For more information, see the Branding section of our How to Edit Your Account Settings article.

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