Creating custom subdomains allows your organization to send KnowBe4 phishing emails with similar domains to those that commonly arrive in your user’s inboxes. A subdomain is an extension of an existing domain that many websites use in order to organize the information found in that domain. This guide will show you how to create custom subdomains and how to use your custom subdomains as phish link domains in Phishing Security Tests.
Creating Custom Subdomains
Adding custom subdomains to your KnowBe4 account gives you the ability to create more realistic Phishing Security Tests. See the steps below to learn how to create custom subdomains:
- Log in to your KnowBe4 account.
- Click the Phishing tab.
- Navigate to the Domains tab and click + Create New Phish Link Domain.
- In the Subdomain field, enter the subdomain you want to use.
- From the Please select a domain drop-down menu, select a primary domain for the subdomain. For example, https://www.customsubdomain.successful.org.
- Click Create Domain.
You can now use this subdomain as a phish link domain in your Phishing Security Tests. See the section below for information on how to use the custom subdomain in Phishing Security Tests.
Using Custom Subdomains in Phishing Security Tests
See the steps below to learn how to use custom subdomains in your Phishing Security Tests.
- Log in to your KnowBe4 account.
- Click the Phishing tab.
- Click + Create New Phishing Campaign. For more information on how to create a phishing campaign, see our Creating and Managing Phishing Campaigns article.
- On the New Phishing Campaign page and navigate to the Phish Link Domain field.
- From the drop-down menu, select your custom subdomains. If you select Random Domain, which is selected by default, your custom subdomains will be included when the random selection occurs.
For more information on how to manage domains, see our Phishing Domain Management article. If you need further assistance with this feature, please contact our support team and they will be happy to help.