Training Reports

Training Reports Guide

In your KnowBe4 account, you can view reports about your users' training progress. These reports include information such as how many users have completed their training content, how many users have not completed their training content, and how many users have acknowledged assigned policies. To access training reports, log in to your KnowBe4 account and navigate to Training > Reports.

Click the links below to learn about the different types of data you can view from your training reports. For more information about managing and monitoring training campaigns, see our Creating and Managing Training Campaigns article or our Monitoring Training Campaigns video.

Tip:We also offer a variety of reports through our Reporting feature. For more information about our Reporting feature, see our KSAT Reporting Guide.

Sign-up Reports

The Sign-up Reports section of the Reports subtab contains two reports: Users Who Have Logged In and Users Who Have Never Logged In. To view a report, click the View Report button under the report name. To download a CSV file of a report, click the CSV button under the report name.

The Users Who Have Logged In report lists your users’ email addresses when their account was created, and when they last logged in to their account.

The Users Who Have Never Logged In report lists your users’ email addresses and when their account was created.

Tip:If you would like to resend an account registration link to your users, navigate to your Dashboard. Then, copy the link at the bottom of the Training tile and send the link to your users.Alternatively, you can also send your users a notification to create their accounts. For more information about notifications, see our Training Campaign Notifications article (screenshot below).

Content Reports

In the Content Reports section of the Reports subtab, you can view a report to see which users have completed specific training content. You can filter this report by training courses, user groups, and timeframe. For more information about the filters you can apply to your report, see the screenshot and list below:

  1. Content: Click this drop-down menu to select one or more content items that you would like to include in your report.
    Important:To view your report, you must select at least one content item from this drop-down menu.
  2. Users: Click this drop-down menu to select one or more user groups that you would like to include in your report.
  3. Start: Click the calendar icon to select a start date.
  4. End: Click the calendar icon to select an end date.
  5. Include Archived Users: Enable this setting if you would like to include any archived users in your report.

Once you have added your desired filters, you will be able to view several reports for the selected content. For information about the types of available reports, see the table below:

Report Name Report Description
Users Who Have Started the Selected Content This report includes a list of users who have started the selected content within the date range.
Users Who Have Not Started the Selected Content This report includes a list of users who were assigned the content within the date range but have not started the content.
Users Who Have Not Completed the Selected Content This report includes a list of users who started their content within the date range but have not completed the content.
Users Who Have Not Started the Selected Content or Are in Progress This report includes a list of users who were assigned the selected content within the date range but have not started or finished the content.
Users Who Have Completed the Selected Content This report includes a list of users who completed the selected content within the date range.
Users Who Acknowledged Course-Attached Policies This report includes a list of users who acknowledged their course-attached policies within the date range.
Users Who Did Not Acknowledge Their Course-Attached Policies This report includes a list of users who were assigned the selected content within the date range but have not acknowledged their course-attached policies.
Important:The Users Who Acknowledged Course-Attached Policies and Users Who Did Not Acknowledge Their Course-Attached Policies reports include information about users who have or have not acknowledged course-attached policies. These policies are different from the policies in our policies feature.

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