In your KnowBe4 account, you can view reports about your users' training progress. These reports include information such as how many users have completed their training content, how many users have not completed their training content, and how many users have acknowledged assigned policies. To access training reports, log in to your KnowBe4 account and navigate to Training > Reports.

Click the links below to learn about the different types of data you can view from your training reports. For more information about managing and monitoring training campaigns, see our Creating and Managing Training Campaigns article or our Monitoring Training Campaigns video.

Sign-up Reports

The Sign-up Reports section of the Reports subtab contains two reports: Users Who Have Logged In and Users Who Have Never Logged In. To view a report, click the View Report button under the report name. To download a CSV file of a report, click the CSV button under the report name.

The Users Who Have Logged In report lists your users’ email addresses when their account was created, and when they last logged in to their account.

The Users Who Have Never Logged In report lists your users’ email addresses and when their account was created.

Content Reports

In the Content Reports section of the Reports subtab, you can view a report to see which users have completed specific training content. You can filter this report by training courses, user groups, and timeframe. For more information about the filters you can apply to your report, see the screenshot and list below:

1. Content: Click this drop-down menu to select one or more content items that you would like to include in your report.
   Important:To view your report, you must select at least one content item from this drop-down menu.
2. Users: Click this drop-down menu to select one or more user groups that you would like to include in your report.
3. Start: Click the calendar icon to select a start date.
4. End: Click the calendar icon to select an end date.
5. Include Archived Users: Enable this setting if you would like to include any archived users in your report.

Once you have added your desired filters, you will be able to view several reports for the selected content. For information about the types of available reports, see the table below: