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    1. Knowledge Base
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    4. Miscellaneous

    Miscellaneous

    This section includes articles related to a variety of topics.

    If you can't find what you need, submit a support ticket here and we'll be happy to assist you.

    • MediaPRO
    • How to Grant Support Access to Your Account
    • FAQ: Phishing and Training on Mobile Devices
    • KnowBe4 Privacy Policy and Terms of Service
    • My Organization Experienced a Security Breach, What Now?
    • Why Aren't Special Characters Displaying in My CSV File in Microsoft Excel?
    • Can I Test Your Training Modules in My LMS?
    • Can I Use Your Training in My Learning Management System (LMS)?
    • How Do I Reset My Knowledge Base Password?
    • Customer Awareness Program (CAP) Guide
    • How Do I Access the KnowBe4 Home Internet Security Awareness Course?
    • Do I Meet My Security Awareness Compliance Requirements?
    • Where Can I Get More Information About Ransomware?
    • How Do I Use the KB4Diag Tool?
    • Where Can I Find Information About Pricing Levels?
    • Open Source Licensing Information
    • Virtual Patent Marking for KnowBe4
    • I Can't View Burmese Phishing Emails
    • Troubleshooting: Users Receive Error Message When Opening PDF Attachments

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