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    Miscellaneous

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    This section includes articles related to a variety of topics.

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    • Learner Support: How to Contact Support
    • Contact Support and Grant Access to Your Account
    • Tips and Tricks for Searching the KnowBe4 Knowledge Base
    • FAQ: Phishing and Training on Mobile Devices
    • KnowBe4 Privacy Policy and Terms of Service
    • Why Aren't My Special Characters Displaying Correctly in the CSV File I Downloaded?
    • Can I Test Your Training Modules in My LMS?
    • Can I Use Your Training in My Learning Management System (LMS)?
    • How Do I Reset My Knowledge Base Password?
    • Customer Awareness Program (CAP) Guide
    • How do I Access the KnowBe4 Home Internet Security Awareness Course?
    • Do I Meet my Security Awareness Compliance Requirements?
    • Where Can I Get More Information About Ransomware?
    • How to Use KB4Diag
    • Where Can I Find Information About Pricing Levels?
    • Open Source Licensing Information
    • Virtual Patent Marking for KnowBe4
    • I Can't View Burmese Phishing Emails
    • Feature Webinar: Gold, Platinum, and Diamond Features
    • Troubleshooting: Users Receive Error Message When Opening PDF Attachments

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