General Information

How to Update Your Personal Information and Change Your Password

In KCM GRC, you can update your personal information and change your password from the User Profile page. By keeping your personal information up-to-date, other KCM GRC users in your organization will know how they can contact you. 

To learn how to update your personal information and change your password, see the sections below. 

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Updating Your Personal Information

Changing Your Password

Updating Your Personal Information

From the User Profile page, you can update your first name, last name, and phone number. 

To update your personal information, follow the steps below:

  1. Log in to your KCM GRC account. 
  2. At the top-right corner of the page, click your name.
  3. Click the Profile button.  Profile button
  4. Enter your personal information in the First NameLast Name, or Telephone fields. 
    Note:If you need to update your email address, contact your Account Administrator. If you're an Account Administrator, you can update all email addresses, including your email address, from the Manage Users page (Settings > Manage Users).
  5. Click the Save button. 

Changing Your Password

If you know your password and would like to change it, you can change your password from the User Profile page. If you forgot your password, you can reset it by following the instructions in the How Do I Reset My Password? section of our How to Activate Your Account, Access Your Account, and Reset Your Password article.   

To change your password, follow the steps below:

  1. Log in to your KCM GRC account. 
  2. At the top-right corner of the page, click your name. 
  3. Click the Change Password button. When you click this button, you'll be taken to the User Profile page.  Change Password button
  4. Enter your current password in the Current Password field.
  5. Enter your new password in the New Password and Confirm New Password fields. The character limit for your password is 64 characters.
  6. Click the Save Password button. 

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