Activating Your Account, Accessing Your Account, and Resetting Your Password

This article can assist with activating your account, accessing your account, and resetting your password. See the sections below to learn more. 

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Activating and Accessing Your Account

How Do I Reset My Password?

Activating and Accessing Your Account

If you have never logged in to the KCM GRC platform, once your administrator has created an account for you, you will receive an email asking you to confirm your account (click to view example). 

If you did not receive this email, be sure to check your Junk or Spam folder. If you don't see the email there, reach out to your KCM GRC administrator and request that they resend the activation email. 

Follow the instructions in the email to activate your account. Then, create and confirm your password.

• If you are not prompted to create a password, your administrator may have set up Single Sign-On/SAML for your KCM GRC platform. See Activating and Accessing Your Account With SSO/SAML for details.

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How Do I Reset My Password?

From the login page of your organization's account, click the Forgot Password? link. Then, enter your email address and click the Send Email button. 

You will receive an email that contains a link and a code that you will use to reset your password. Follow the instructions in the email. Then, create and confirm your new password.

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