Best Practices

KnowBe4 Product and Browser Compatibility

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The charts below list which browsers are compatible with our various products. For the end user article, see Which Browser Should I Use? Use the links below to navigate to the specific product and see which browsers you can use based on your operating system or device.

Security Awareness Training Platform (Admin)

  Chrome IE 11+ Edge Chromium Edge Firefox Safari
Windows Compatible     Compatible Compatible  
MacOS Compatible          Compatible
Important: As of January 1st, 2021, we no longer support Microsoft Internet Explorer (IE) or Edge Legacy as a compatible browser for the KnowBe4 admin console and the PhishER console. As of January 1st, 2022 we will no longer support IE for end users on the Learner Experience.

Learner Experience (LX)

The Learner Experience (LX) is where users complete training assignments, including training modules, policies, assessments, and surveys. The chart shown below includes compatibility for the entire LX, including training content. 

  Chrome IE 11+ Edge Chromium Edge Firefox Safari
Windows Compatible   Compatible Compatible Compatible  
MacOS Compatible       Compatible  Compatible
iPhone (iPhone 10+) Compatible           Compatible
iPad (11 inch Pro) Compatible          Compatible 
Android (Galaxy S10)  Compatible          

If your users prefer accessing the LX on mobile, the KnowBe4 Learner App, is compatible with Android 8 and later as well as iOS 11 and later.

For more information about the app, see our KnowBe4 Learner App Admin FAQ article.

KCM GRC Platform

  Chrome IE 11+ Edge Chromium Edge Firefox Safari
Windows Compatible     Compatible Compatible  
MacOS Compatible      Compatible  Compatible  Compatible

PhishER

  Chrome IE 11+ Edge Chromium Edge Firefox Safari
Windows Compatible     Compatible Compatible  
MacOS Compatible       Compatible Compatible
Important: As of January 1st, 2021, we no longer support Microsoft Internet Explorer (IE) or Edge Legacy as a compatible browser for the KnowBe4 admin console and the PhishER console. 

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