KnowBe4 Product and Browser Compatibility – Knowledge Base

The charts below list which browsers are compatible with our various products. For the end user article, see Which Browser Should I Use? Use the links below to navigate to the specific product and see which browsers you can use based on your operating system or device.

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Security Awareness Training Platform (Admin)
Learner Experience (LX)
KCM GRC Platform
PhishER

Security Awareness Training Platform (Admin)

	Chrome	IE 11+	Edge	Chromium Edge	Firefox	Safari
Windows	Compatible			Compatible	Compatible
MacOS	Compatible					Compatible

Note: As of January 1st, 2021, we no longer support Microsoft Internet Explorer (IE) or Edge Legacy as a compatible browser for the KnowBe4 admin console and the PhishER console. As of January 1st, 2022 we will no longer support IE for end users on the Learner Experience.

Learner Experience (LX)

The Learner Experience (LX) is where users complete training assignments, including training modules, policies, assessments, and surveys. The chart shown below includes compatibility for the entire LX, including training content.

	Chrome	IE 11+	Edge	Chromium Edge	Firefox	Safari
Windows	Compatible		Compatible	Compatible	Compatible
MacOS	Compatible				Compatible	Compatible
iPhone (iPhone 10+)	Compatible					Compatible
iPad (11 inch Pro)	Compatible					Compatible
Android (Galaxy S10)	Compatible

If your users prefer accessing the LX on mobile, the KnowBe4 Learner App, is compatible with Android 8 and later as well as iOS 11 and later.

For more information about the app, see our KnowBe4 Learner App Admin FAQ article.

KCM GRC Platform

	Chrome	IE 11+	Edge	Chromium Edge	Firefox	Safari
Windows	Compatible			Compatible	Compatible
MacOS	Compatible			Compatible	Compatible	Compatible

PhishER

	Chrome	IE 11+	Edge	Chromium Edge	Firefox	Safari
Windows	Compatible			Compatible	Compatible
MacOS	Compatible				Compatible	Compatible

Note: As of January 1st, 2021, we no longer support Microsoft Internet Explorer (IE) or Edge Legacy as a compatible browser for the KnowBe4 admin console and the PhishER console.