This article lists many of our KnowBe4 tutorial videos. To learn about the newest KnowBe4 features and content, watch our Quarterly Product Update video. For information about PhishER, see our PhishER Tutorial Videos article.
Read the sections below to navigate to a specific topic.
Account Information
Localization
Automated Security Awareness Program (ASAP)
User Management
User Provisioning
Smart Groups
- Creating Smart Groups
- Automated New Hire Training with Smart Groups
- Automated Remedial Training with Smart Groups
- Automated Dynamic Phishing with Smart Groups
- Automated Annual Training with Smart Groups
- Automating SAPA-Based Training with Smart Groups
Phishing
Phishing Campaigns
- One Minute Baseline: Change Your Password (Clicks)
- One Minute Baseline: Check Your Password (Clicks and Data Entry)
- Creating Phishing Campaigns
- Monitoring Phishing Campaigns
- Reply-To Phishing
- Working with QR Code Phishing
- Create a Holiday-themed Phishing Campaign
Phishing Templates and Landing Pages
- Customizing Training Notifications
- Customization of Phishing Templates and Landing Pages
- Social Engineering Indicators (SEI) Overview
USB Drive Tests
Training
Training Content
Training Campaigns
- One Minute Training Campaign
- Setting Up a Training Campaign
- How to Assign and Monitor SAPA Campaigns
- Monitoring Training Campaigns
- Remedial Training Campaigns
Training Notifications
Policies
Learner Experience
- Learner Experience (LX) Account Settings
- Learner Dashboard Overview
- Gamification
- What is the KnowBe4 Learner App?
Learner Support
- Getting Started with KnowBe4 Security Awareness Training
- Getting Started with KnowBe4 Security Awareness Training for SSO Users
- Getting Started with KnowBe4 Security Awareness Training for Password-less Users
- Editing Your Profile
- Getting Started with Cyber Hero Training
- Getting Started with Cyber Hero Training for SSO Users
- Getting Started with Cyber Hero Training for Password-Less Users
- Cyber Hero Training: Badges
- Cyber Hero Training: Leaderboards
- KnowBe4 Learner App Guide
Reporting
Whitelisting
- Whitelisting by Advanced Delivery Policies in Microsoft 365
- Whitelisting by Header in Microsoft 365
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Video: Microsoft 365 Direct Message Injection (DMI)
Note: In February 2025, Microsoft is retiring the Application Impersonation admin role used by our Microsoft DMI connection. This change will affect your DMI connections and cause them to break. If you currently use DMI as your whitelisting method, we recommend you update your whitelisting to use advanced delivery policies.
- Video: Google Workspace Direct Message Injection (DMI)