Language Aware PAB Product Manual

The language aware feature for the Phish Alert Button (PAB) allows you to add languages to your new or existing PAB instances. This new feature provides you with a set of default languages that you can choose from to add to your Account Settings page. The PAB add-on gives your end-users the ability to report suspicious emails and empowers your employees to take an active role in managing the problem of phishing and other types of malicious emails. For more information on the PAB add-on and how to enable and configure your PAB, check out our Phish Alert Button (PAB) Product Manual.

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Adding Languages
Available Languages
User Experience
Additional Resources

Adding Languages

Follow the steps below to add a language to your PAB instance:

1. In your KnowBe4 console, select your email in the top-right corner of the page and select Account Settings from the drop-down menu.
   
2. Navigate to the Phish Alert section under Account Integrations.
3. Expand the settings tab for the desired PAB instance.
4. Click the Add Language button.
   
5. Use the language drop-down menu to select which language you would like to add.
   You can find a list of the available languages in the Available Languages section below.
   
6. Edit the fields if you would like to create custom messages for your users.
   
7. Use the Make Default checkbox to make any of the added languages the default language for your PAB.
   
8. Once you've finished updating your settings, click the Save Phish Alert Settings button.

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Available Languages

At this time, the language aware PAB supports the languages listed in the table below.

If you do not see the language that you are looking for, you can add that language to your manifest file and reinstall the PAB. For help with installing and configuring your PAB, please visit our Phish Alert Button (PAB) Product Manual or contact our support team for more assistance.

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User Experience

When your users report a suspicious email by clicking the PAB, the language aware PAB will search for the preferred language in the user's system. If you have added the language, the user will see the customized PAB messages in that language.

If the preferred language on the user's system isn't one of the added languages, the language aware PAB will display the default language selected on the Account Settings page.

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Additional Resources

See the list of additional resources below for more information about the PAB:

• FAQ: Adding Languages to the Phish Alert Button
• How to Set Up Multiple Phish Alert Button Instances
• Phish Alert Button (PAB) Product Manual

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