Language Aware Phish Alert Button Product Manual

The Language Aware feature for the Phish Alert Button (PAB) allows you to add languages to your new or existing PAB instances. This new feature provides you with a set of default languages that you can choose from to add to your Account Settings page. The Phish Alert Button (PAB) add-in gives your end-users the ability to report suspicious emails and empowers your employees to take an active role in managing the problem of phishing and other types of malicious emails. For more information on the PAB add-in and how to enable and configure your PAB, check out our main PAB guide.

Jump to:
Installation Prerequisite
Adding Languages
Available Languages
User Experience
Additional Resources

Installation Prerequisites

In order to gain access to the Language Selector, you must re-upload the manifest file listed below:

• PhishAlertManifest.xml

For more information on how to install and configure the Phish Alert Button, please visit our installation and configuration guides.

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Adding Languages

Follow the steps below to add a language to your PAB instance:

1. Log in to your KnowBe4 console and go to Account Settings.
   
2. Navigate to the Phish Alert section.
3. Expand the settings tab for the desired PAB instance.
4. Click the Add Language button.
   
5. Use the language drop-down menu to select which language you would like to add.
   You can find a list of the available languages in the Available Languages section below.
   
6. Edit the fields if you would like to create custom messages for your users.
   
7. Use the Make Default checkbox to make any of the added languages the default language for your Phish Alert Button.
   
8. Once you've finished updating your settings, click the Save Phish Alert settings button.

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Available Languages

At this time, the Language Aware PAB supports the languages listed in the table below.

If you do not see the language that you are looking for, you can add that language to your manifest file and reinstall the Phish Alert Button. For help with installing and configuring your Phish Alert Button, please visit our installation and configuration guides or contact our support team for more assistance.

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User Experience

When your users report a suspicious email by clicking the Phish Alert Button, the Language Aware PAB will search for the preferred language in the user's system. If you have added the language, the user will see the customized PAB messages in that language.

If the preferred language on the user's system isn't one of the added languages, the Language Aware PAB will display the default language selected on the Account Settings page.

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Additional Resources

• FAQ: Adding Languages to the Phish Alert Button
• How to Set Up Multiple Phish Alert Button Instances
• Phish Alert Button Product Manual