Enrolling Your Employees in Security Awareness Training
For your first training campaign, we recommend enrolling all of your employees in a comprehensive training module which will discuss cybersecurity issues such as spam, phishing, spear-phishing, malware, ransomware, and social engineering, and how they can apply this knowledge in their day-to-day job.
Our 45-minute "Kevin Mitnick Security Awareness Training" covers all of these topics. If there are concerns about the length of the module, we also have shortened versions (15 and 25 minutes) of this module available. However, keep in mind that users do not have to complete the 45-minute training in one sitting. We will save their progress as they advance through the module. To learn about the training modules and other content that is available to you, see: What kind of Modstore content can I add to training campaigns?.
Before you set your users up with training, you should review our Learner Experience Guide and tutorial videos to understand what your users will see upon logging in for training.
Tip:
You can send out a video to your users to describe how to access their KnowBe4 training. Check it out here.
Here is an example of what your first training campaign can look like:
- Name: Security Awareness Training
- Start date: Set as applicable.
- End date: We recommend selecting a "relative duration" of 2-4 weeks. This will provide all enrolled employees that duration to complete their training.
- You can edit the end date or make this campaign a “no end date” campaign at a later time if needed.
- Content: Kevin Mitnick Security Awareness Training, or a similar comprehensive security awareness training module. We recommend you select a module prior to setting up the training campaign for your users.
- Groups: All users
- Check the box to "automatically enroll users" that are added in the future.
- This will ensure any new employees added to your user list will be enrolled in the training campaign while it is still in progress.
- Click + Add Notification and select the following at a minimum:
- Notification Type: Welcome
- Check box next to User. This means the end-user enrolled in training will receive the notification at the campaign's start date/time or upon their enrollment in the training.
- Preview the default template by clicking the magnifying glass icon to ensure it meets your needs.
- Click Save.
- Notification Type: Remind After Enrollment or Remind Before Due Date
- Check the box next to User. This means the end-user enrolled in training will receive the notification a specified number of days after their enrollment date or before their due date.
- Preview the default template by clicking the magnifying glass icon to ensure it meets your needs.
- Click Save.
Note:
You can edit the content of training notifications if you’d like to include additional helpful information for your users. Do this by clicking the "Manage Notification Email Templates" link when adding a notification to your training campaign.
Additional resources:
- Creating a Training Campaign
- End Users: Enrolled in Training? A 4-Step Guide to Getting Started
- End Users: Getting Started with KnowBe4 Security Awareness Training (Video)
- Additional Learner Experience Tutorial Videos
- Setting up a Training Campaign (Video)
- One-Minute Training Campaign (Video)
- ModStore Overview
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