MSP/Reseller/Multi-Account Org Support
This section contains product manuals, FAQs, and videos for Resellers, Managed Service Providers (MSPs), and Multi-Account Organizations using KnowBe4's Security Awareness Training Platform software for their clients.
If you can't find what you need, submit a support ticket here and we'll be happy to assist you.
- Video: Management Console Overview
- MSP/Reseller/Multi-Account Org: Instructional Guide
- MSP/Reseller/Multi-Account Org: Getting Started Guide
- MSP/Reseller/Multi-Account Org: How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- MSP/Reseller/Multi-Account Org: How to Enable SAML on Your Account Management Console
- MSP/Reseller/Multi-Account Org: How to Manage Partner Admins
- MSP/Reseller/Multi-Account Org: Viewing Your Accounts
- MSP/Reseller/Multi-Account Org: How to Import Users
- MSP/Reseller/Multi-Account Org: How to Move Users Across Managed Accounts
- MSP/Reseller/Multi-Account Org: How to Manage Email Templates
- MSP/Reseller/Multi-Account Org: How to Manage Landing Pages
- MSP/Reseller/Multi-Account Org: How to Use the Import and Export Feature
- MSP/Reseller/Multi-Account Org: How to Assign Training Content
- MSP/Reseller/Multi-Account Org: How to Create Managed Training Notifications
- MSP/Reseller/Multi-Account Org: How to Create a Managed Phishing Campaign
- MSP/Reseller/Multi-Account Org: How to Monitor a Managed Phishing Campaign
- Video: Creating and Monitoring a Managed Phishing Campaign
- MSP/Reseller/Multi-Account Org: Account Management Roll-up Reporting Guide
- MSP/Reseller/Multi-Account Org: Download Center Guide
- MSP/Reseller/Multi-Account Org: How to Save and Send Reports
- MSP/Reseller/Multi-Account Org: How to Manage Partners