Security Awareness Training Platform
Discover how you can enable your employees to make smarter security decisions with training and simulated social engineering. Want to stay informed about the latest updates to our products? Check out our change logs.
Getting Started
- ★ KnowBe4 Product and Browser Compatibility
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ Tutorial Videos
- Getting Started With KnowBe4
- Quickstart Implementation Guide
- Best Practices Guide: How Do I Effectively Integrate KnowBe4 Into My Organization?
Whitelisting
- Why Should I Whitelist KnowBe4?
- Video: Whitelisting by IP Address in Office 365
- Whitelisting by IP Address in Exchange 2013, 2016, or Office 365
- Whitelisting by IP Address in GSuite/Google Apps
- When Should I Whitelist by Email Header?
- Video: Whitelisting by Header in Office 365
Announcements
- ★ Security Awareness Training Platform (KMSAT) Change Log
- ★ Feature Webinar Schedule
- Video: Enhancements to the Training Tab and ModStore Tab
- Enhancements to the Training Tab and ModStore Tab
- KnowBe4 Security Awareness Training (KMSAT) Site Maintenance
- KnowBe4 Change Logs
Account Settings
- What is the Learner Dashboard?
- How to Edit Your Account Settings
- Video: Account Settings
- How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- How to Add and Verify Allowed Domains
- Video: Adding and Verifying Allowed Domains
Active Directory Integration (ADI)
- Active Directory Integration (ADI) Change Log
- Active Directory Integration (ADI)
- ADI: Syncing Information to KnowBe4
- FAQ: Active Directory Integration (ADI)
- Video: Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
APIs
Artificial Intelligence Driven Agent (AIDA)
End User Support
- End User: What is a Personal Risk Score?
- KnowBe4's Training Instances
- End User Guide: Navigating the Learner Experience
- Can I Download the Badges From the Learner Experience?
- Enrolled in Training? A 4-Step Guide to Getting Started
- Having Issues With Your Training Course?
MSP/Reseller/Multi-Account Org
- Video: Management Console Overview
- MSP/Reseller/Multi-Account Org: Instructional Guide
- MSP/Reseller/Multi-Account Org: Getting Started Guide
- MSP/Reseller/Multi-Account Org: How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- MSP/Reseller/Multi-Account Org: How to Enable SAML on Your Account Management Console
- MSP/Reseller/Multi-Account Org: How to Manage Partner Admins
Phishing Campaigns
- ★ What is a Phishing Test and How Does it Work?
- What Can I Send to My Users After They Complete Training For The First Time?
- What Can I Send My Users After They Click?
- How to Use the Current Event of the Week/Month Template Categories
- Phishing Campaigns
- What Can I Send to My Users After the Baseline Phishing Test Is Completed?
Quarterly Updates
Remedial Training
Reporting
- How Does a Job Title Impact Risk Scores?
- Security Awareness Training Platform Reporting Overview
- Dashboard
- Industry Benchmarking
- Advanced Reporting Guide
- Virtual Risk Officer (VRO) and Risk Score Guide
SAML/SSO
- How to Set Up SAML/SSO for the Security Awareness Training Platform
- How Do I Enable SSO/SAML for Duo?
- What is SAML Integration?
- Does KnowBe4 Support SAML/SSO?
- How Do I Enable SSO/SAML For Active Directory Federation Services (AD FS)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
Smart Groups
- Video: Automated Training Campaigns Based on SAPA Results with Smart Groups
- Automation with Smart Groups - Assessment Results
- How to Use Smart Groups
- How to Use Smart Groups: Use Cases
- Video: Introduction to Smart Groups
- Automating Workflows with Smart Groups
Templates, Notifications, and Landing Pages
- How to Resend Training Notifications
- How to Use Placeholders: Use Cases
- How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Landing Page Category Glossary
Training Campaigns
- Video: Assigning and Monitoring SAPA Campaigns
- What is the Security Culture Survey (SCS)?
- What is the Security Awareness Proficiency Assessment (SAPA)?
- How to Use Assessments
- How to Use Surveys
- Mandatory vs. Elective Security Awareness Training
Training Content
- Video: Find and Customize Brandable Content
- Brandable Content
- Video: What's New in the ModStore
- Video: ModStore Tour
- Does KnowBe4 Offer 508/ADA Compliant Content?
- Video: Uploading Your Own Content
USB Drive Test
Users and Groups
- Video: What's New Under the Users Tab?
- Enhancements to the Users Tab
- Users and Groups
- How Do I Import Users With a CSV File?
- Video: Adding/Importing Users
- How to Use Security Roles
Vishing
KnowBe4 Partner Portal
Miscellaneous
- FAQ: Phishing and Training on Mobile Devices
- KnowBe4 Privacy Policy and Terms of Service
- Why Aren't My Special Characters Displaying Correctly in the CSV File I Downloaded?
- Can I Test Your Training Modules in My LMS?
- Can I Use Your Training in My Learning Management System (LMS)?
- How Do I Reset My Knowledge Base Password?