Security Awareness Training Platform
Discover how you can enable your employees to make smarter security decisions with training and simulated social engineering. Want to stay informed about the latest updates to our products? Check out our change logs.
Getting Started
- ★ Quickstart Implementation Guide
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ KMSAT Tutorial Videos
- ★ KnowBe4 Product and Browser Compatibility
- Getting Started With KnowBe4
- Video: Automated Security Awareness Program (ASAP) Overview
Whitelisting
- Why Should I Whitelist KnowBe4?
- Video: Whitelisting by IP Address in Microsoft 365
- Whitelisting by IP Address in Exchange 2013, 2016, or Microsoft 365
- DMI Configuration Guide
- Video: Direct Message Injection
- Whitelisting by IP Address in GSuite/Google Apps
Announcements
- ★ Security Awareness Training Platform (KMSAT) Change Log
- ★ Feature Webinar Schedule
- Video: Enhancements to the Training Tab and ModStore Tab
- Enhancements to the Training Tab and ModStore Tab
- KnowBe4 Security Awareness Training (KMSAT) Site Maintenance
- KnowBe4 Change Logs
Account Settings
- Video: Learner Dashboard Overview
- What is the Learner Dashboard?
- How to Edit Your Account Settings
- Video: Account Settings
- How Do I Enable Two-factor or Multi-factor Authentication on My Account?
- How to Add and Verify Allowed Domains
User Provisioning
- Active Directory Integration (ADI) Configuration Guide
- Active Directory Integration (ADI) Change Log
- Video: Configuring Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
- How to Sync Information Through Active Directory
- How to Use Escape Characters with Active Directory Integration
APIs
Artificial Intelligence Driven Agent (AIDA)
Learner Support
- What is a Personal Risk Score?
- KnowBe4's Training Instances
- Learner Support Guide: Navigating the Learner Experience
- Can I Download the Badges From the Learner Experience?
- Learner Support: A 4-Step Guide to Getting Started
- Having Issues With Your Training Course?
MSP/Reseller/Multi-Account Org
- Video: Management Console Overview
- MSP/Reseller/Multi-Account Org: Instructional Guide
- MSP/Reseller/Multi-Account Org: Getting Started Guide
- MSP/Reseller/Multi-Account Org: How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- MSP/Reseller/Multi-Account Org: How to Enable SAML on Your Account Management Console
- MSP/Reseller/Multi-Account Org: How to Manage Partner Admins
Phishing Campaigns
- ★ What is a Phishing Test and How Does it Work?
- Phishing Campaigns Overview
- Creating and Managing Phishing Campaigns
- Video: Creating Phishing Campaigns
- How to Set Up an Ongoing Phishing Test
- Monitoring and Reviewing Individual Phishing Campaigns
Quarterly Updates
Remedial Training
Reporting
- How Does a Job Title Impact Risk Scores?
- Security Awareness Training Platform Reporting Overview
- Dashboard
- Industry Benchmarking
- Advanced Reporting Guide
- Virtual Risk Officer (VRO) and Risk Score Guide
SAML/SSO
- How to Set Up SAML/SSO for the Security Awareness Training Platform
- How Do I Enable SSO/SAML for Duo?
- What is SAML Integration?
- Does KnowBe4 Support SAML/SSO?
- How Do I Enable SSO/SAML For Active Directory Federation Services (AD FS)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
Smart Groups
- Video: Automated Training Campaigns Based on SAPA Results with Smart Groups
- Automation with Smart Groups - Assessment Results
- How to Use Smart Groups
- How to Use Smart Groups: Use Cases
- Video: Introduction to Smart Groups
- Automating Workflows with Smart Groups
Templates, Notifications, and Landing Pages
- How to Resend Training Notifications
- How to Use Placeholders: Use Cases
- How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Phishing Domain Management
Training Campaigns
- Optional Learning Guide (Beta)
- Video: Assigning and Monitoring SAPA Campaigns
- What is the Security Culture Survey (SCS)?
- What is the Security Awareness Proficiency Assessment (SAPA)?
- User Training Progress
- How to Use Assessments
Training Content
- ★ Training Campaign Overview
- Video: Find and Customize Brandable Content
- Video: What's New in the ModStore
- Video: ModStore Tour
- Brandable Content
- Does KnowBe4 Offer 508/ADA Compliant Content?
USB Drive Test
Users and Groups
- Video: What's New Under the Users Tab?
- Enhancements to the Users Tab
- Users and Groups
- How Do I Import Users With a CSV File?
- Video: Adding/Importing Users
- How to Use Security Roles
Vishing
KnowBe4 Partner Portal
Miscellaneous
- Learner Support: How to Contact Support
- Contact Support and Grant Access to Your Account
- Tips and Tricks for Searching the KnowBe4 Knowledge Base
- FAQ: Phishing and Training on Mobile Devices
- KnowBe4 Privacy Policy and Terms of Service
- Why Aren't My Special Characters Displaying Correctly in the CSV File I Downloaded?