Security Awareness Training Platform
Find out how to manage the problem of social engineering and enable your employees to make smarter security decisions with our platform.
Getting Started
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ Tutorial Videos
- What Can I Send to My IT or Help Desk Team During a Baseline Test?
- Getting Started With KnowBe4
- Quickstart Implementation Guide
- Best Practices Guide - How Do I Effectively Integrate KnowBe4 Into My Organization?
Whitelisting
- Emails are being filtered into Spam
- How do I make sure the phishing emails reach my users?
- Why Should I Whitelist KnowBe4?
- When Should I Whitelist by Email Header?
- Whitelisting by IP Address in Exchange 2013, 2016, or Office 365
- Whitelisting Training Emails in Office 365
Announcements
Account Settings
- How to Edit Your Account Settings
- Video: Account Settings
- How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- Modifying the Default Date and Time Format
- How to Disable the Return-Path Header in Your Account Settings
- I Can't Change My Password, I Don't Receive the Reset Email
Active Directory Integration (ADI)
- Active Directory Integration (ADI)
- Video: Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
- How to Create an ADI Service Account in Active Directory
- How Do I Configure Active Directory Integration (ADI) While Using a Proxy?
- ADI and Azure AD Domain Services
APIs
Artificial Intelligence Driven Agent (AIDA)
End User Support
- Video: Getting Started with KnowBe4 Security Awareness Training
- Enrolled in Training? A 4-Step Guide to Getting Started
- What Browser Should I Use?
- How Can I Disable My Pop-Up Blocker?
- How Do I Change the Language of Training Content?
- Help! I Need To Reprint My Certificate!
MSP/Reseller
Phishing Campaigns
- ★ What is a Phishing Test and How Does it Work?
- Phishing Campaigns
- How to Set up an Ongoing Phishing Test
- How to Clone a Phishing or Training Campaign
- How are Clicks Tracked in Phishing Security Tests?
- Video: Creating Phishing Campaigns
Remedial Training
Reporting
- Video: Virtual Risk Officer (VRO)
- Video: Advanced Reporting
- Risk Boosters Guide
- Advanced Reporting Guide
- Dashboard
- Industry Benchmarking
SAML/SSO
- What is SAML Integration?
- Does KnowBe4 Support SAML/SSO?
- How Do I Enable SSO/SAML For Active Directory Federation Services (AD FS)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
- How Do I Enable SSO/SAML for Centrify?
- How Do I Enable SSO/SAML for Google Suite (Google Apps)?
Users and Groups
- Video: User Profile and Timeline Guide
- User Profile Guide
- How to Clone a Group
- Users and Groups
- How Do I Import Users With a CSV File?
- Video: Adding/Importing Users
Templates, Notifications, and Landing Pages
- What Does "SPF" Indicate on a Phishing Template?
- How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Customizing Training Notifications
- Adding Links to Training Notifications
Training Campaigns
- Video: Customizing Training Notifications
- Video: How to Rollout Periodic Training Using Smart Groups
- Use Cases for "Add Completed Users To" or "Remove Completed Users From"
- Video: Policy Feature Overview
- Training Campaigns & Content Management
- How to Create and Manage Policies in Your KnowBe4 Console
Training Content
- ModStore
- What Security Awareness Training Courses Do You Offer?
- How Do I Access My Kevin Mitnick 2018 Training Module?
- What are the course requirements?
- Is There a Hard Copy of the Training Modules I Can Download?
- How Do I Download Video Modules in MP4 Format?
USB Drive Test
Vishing
Miscellaneous
- How do I Access the KnowBe4 Home Internet Security Awareness Course?
- Feature Webinar: Advanced Phishing and Training
- How do I reset my Zendesk password?
- How Can I Add a TXT Record to My DNS Records?
- How to Use KB4Diag
- Can I Test Your Training Modules in My LMS?