Security Awareness Training Platform
Discover how you can enable your employees to make smarter security decisions with training and simulated social engineering. Want to stay informed about the latest updates to our products? Check out our change logs.
Getting Started
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ Tutorial Videos
- Getting Started With KnowBe4
- Quickstart Implementation Guide
- Best Practices Guide: How Do I Effectively Integrate KnowBe4 Into My Organization?
- Before Your Walkthrough or Webinar: Steps to Prepare
Whitelisting
- Video: Whitelisting by IP Address in Office 365
- Video: Whitelisting by Header in Office 365
- Why Should I Whitelist KnowBe4?
- Whitelisting by IP Address in Exchange 2013, 2016, or Office 365
- Whitelisting by IP Address in GSuite/Google Apps
- Whitelisting by Email Header in Exchange 2013, 2016, or Office 365
Announcements
Account Settings
- How to Edit Your Account Settings
- Video: Account Settings
- How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- How to Add and Verify Allowed Domains
- Video: Adding and Verifying Allowed Domains
- How Can I Add a TXT Record to My DNS Records?
Active Directory Integration (ADI)
- Active Directory Integration (ADI) Change Log
- Active Directory Integration (ADI)
- ADI: Syncing Information to KnowBe4
- FAQ: Active Directory Integration (ADI)
- Video: Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
APIs
Artificial Intelligence Driven Agent (AIDA)
End User Support
- Video: Getting Started with KnowBe4 Security Awareness Training
- Video: Getting Started with Cyber Hero Training
- Enrolled in Training? A 4-Step Guide to Getting Started
- What Browser Should I Use?
- How Can I Disable My Pop-Up Blocker?
- How Do I Change the Language of Training Content?
MSP/Reseller/Multi-Account Org
- MSP/Reseller/Multi-Account Org: Instructional Guide
- MSP/Reseller/Multi-Account Org: Getting Started Guide
- MSP/Reseller/Multi-Account Org: How to Add More Admins to Your Account Management Portal
- MSP/Reseller/Multi-Account Org: How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- MSP/Reseller/Multi-Account Org: How to Manage Accounts
- MSP/Reseller/Multi-Account Org: How to Create a New Account
Phishing Campaigns
- ★ What is a Phishing Test and How Does it Work?
- How to Use the Current Event of the Week/Month Template Categories
- Phishing Campaigns
- What Can I Send to My Users After the Baseline Phishing Test Is Completed?
- How to Set Up an Ongoing Phishing Test
- How are Clicks Tracked in Phishing Security Tests?
Quarterly Updates
Remedial Training
Reporting
- Dashboard
- Industry Benchmarking
- Advanced Reporting Guide
- Virtual Risk Officer (VRO) and Risk Score Guide
- Risk Boosters Guide
- Video: Virtual Risk Officer (VRO)
SAML/SSO
- How Do I Enable SSO/SAML for Duo?
- What is SAML Integration?
- Does KnowBe4 Support SAML/SSO?
- How Do I Enable SSO/SAML For Active Directory Federation Services (AD FS)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
- How Do I Enable SSO/SAML for Centrify?
Smart Groups
- How to Use Smart Groups
- How to Use Smart Groups: Use Cases
- Video: Introduction to Smart Groups
- Automating Workflows with Smart Groups
- Automation with Smart Groups: Dynamic Phishing and Remedial Training Plan
- Videos: Automated Phishing and Remedial Training with Smart Groups
Templates, Notifications, and Landing Pages
- How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Customizing Emails & Landing Pages
- Customizing Training Notifications
- Video: Customizing Training Notifications
Training Campaigns
- How to Use Surveys
- Mandatory vs. Elective Security Awareness Training
- Training Campaigns and Content Management
- Learner Experience Guide
- Training Reports
- How to Modify Training Deadlines
Training Content
- Video: Uploading Your Own Content
- ModStore
- What Security Awareness Training Courses Do You Offer?
- How to Use KnowBe4's Courseware Player
- How Do I Access My Kevin Mitnick 2018 Training Module?
- Where are the Modules, ModStore Content, and Policies Hosted?
USB Drive Test
Users and Groups
- Users and Groups
- How Do I Import Users With a CSV File?
- Video: Adding/Importing Users
- How to Use Security Roles
- User Profile Guide
- What If I Have Multiple Email Domains For My Organization?
Vishing
Miscellaneous
- Can I Test Your Training Modules in My LMS?
- Can I Use Your Training in My Learning Management System (LMS)?
- How do I reset my Zendesk password?
- Customer Awareness Program (CAP) Guide
- How do I Access the KnowBe4 Home Internet Security Awareness Course?
- Do I Meet my Security Awareness Compliance Requirements?