Security Awareness Training Platform
Find out how to manage the problem of social engineering and enable your employees to make smarter security decisions with our platform.
Getting Started
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ Tutorial Videos
- Getting Started With KnowBe4
- Quickstart Implementation Guide
- Best Practices Guide - How Do I Effectively Integrate KnowBe4 Into My Organization?
- Before Your Walkthrough or Webinar: Steps to Prepare
Whitelisting
- Emails are being filtered into Spam
- How do I make sure the phishing emails reach my users?
- Why Should I Whitelist KnowBe4?
- When Should I Whitelist by Email Header?
- Whitelisting in AppRiver
- Whitelisting in Barracuda
Announcements
Account Settings
- How to Edit Your Account Settings
- How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- Modifying the Default Date and Time Format
- How to Disable the Return-Path Header in Your Account Settings
- I Can't Change My Password, I Get an Error
- I can't log in to my account/I forgot my password
Active Directory Integration (ADI)
- Active Directory Integration (ADI)
- Video: Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
- How to Create an ADI Service Account in Active Directory
- How Do I Configure Active Directory Integration (ADI) While Using a Proxy?
- ADI and Azure AD Domain Services
APIs
Artificial Intelligence Driven Agent (AIDA)
End User Support
- Enrolled in Training? A 4-Step Guide to Getting Started
- Video: Getting Started with KnowBe4 Security Awareness Training
- How do I reset my password?
- I Can't Reset My Password, I Get a "Reset password token is invalid" Error
- What Browser Should I Use?
- How Can I Disable My Pop-Up Blocker?
MSP/Reseller
Phishing Campaigns
- Why Did Microsoft's SmartScreen Appear During My Phishing Test?
- Phishing Campaigns
- What is a Phishing Test and How Does it Work?
- How to Set up an Ongoing Phishing Test
- How to Clone a Phishing or Training Campaign
- Video: Creating Phishing Campaigns
Remedial Training
Reporting
SAML/SSO
- What is SAML Integration?
- How Do I Enable SSO/SAML For OneLogin?
- How Do I Enable SSO/SAML For PortalGuard?
- How Do I Enable SSO/SAML For Okta?
- How Do I Enable SSO/SAML for Google Suite (Google Apps)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
Users and Groups
- How to Clone a Group
- Users and Groups
- How Do I Import Users With a CSV file?
- Video: Adding/Importing Users
- How Many Users Can I Add?
- What if I have multiple email domains for my organization?
Templates, Notifications, and Landing Pages
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Customizing Training Notifications
- Adding Links to Training Notifications
- What is the "Reported Phishes of the Week" Category?
- How to Use the Data Breach Category
Training Campaigns
- Training Campaigns & Content Management
- How to Create and Manage Policies in Your KnowBe4 Console
- Training Reports
- Video: One Minute Training Campaign
- Video: Setting Up A Training Campaign
- Video: Monitoring Training Campaigns
Training Content
- ModStore
- What Security Awareness Training Courses Do You Offer?
- How Do I Access My Kevin Mitnick 2018 Training Module?
- What are the course requirements?
- Is There a Hard Copy of the Training Modules I Can Download?
- How Do I Download Video Modules in MP4 Format?
USB Drive Test
Vishing
Miscellaneous
- How do I Access the Kevin Mitnick Home Course?
- Feature Webinar: Advanced Phishing and Training
- How do I reset my Zendesk password?
- How Can I Add a TXT Record to My DNS Records?
- How to Use KB4Diag
- Can I Test Your Training Modules in My LMS?