Security Awareness Training Platform
Discover how you can enable your employees to make smarter security decisions with training and simulated social engineering.
Getting Started
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ Tutorial Videos
- Getting Started With KnowBe4
- Quickstart Implementation Guide
- Best Practices Guide: How Do I Effectively Integrate KnowBe4 Into My Organization?
- Before Your Walkthrough or Webinar: Steps to Prepare
Whitelisting
- Video: Whitelisting by IP Address in Office 365
- Video: Whitelisting by Header in Office 365
- Why Should I Whitelist KnowBe4?
- Whitelisting by IP Address in Exchange 2013, 2016, or Office 365
- Whitelisting by IP Address in GSuite/Google Apps
- Whitelisting by Email Header in Exchange 2013, 2016, or Office 365
Announcements
Quarterly Updates
Account Settings
- How Do I Customize My Users' Training Certificates
- How to Edit Your Account Settings
- Video: Account Settings
- How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- How to Add and Verify Allowed Domains
- Video: Adding and Verifying Allowed Domains
Active Directory Integration (ADI)
- Active Directory Integration (ADI)
- ADI: Syncing Information to KnowBe4
- FAQ: Active Directory Integration (ADI)
- Video: Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
- How to Create an ADI Service Account in Active Directory
APIs
Artificial Intelligence Driven Agent (AIDA)
End User Support
- Video: Getting Started with KnowBe4 Security Awareness Training
- Video: Getting Started with Cyber Hero Training
- Enrolled in Training? A 4-Step Guide to Getting Started
- What Browser Should I Use?
- How Can I Disable My Pop-Up Blocker?
- How Do I Change the Language of Training Content?
MSP/Reseller/Multi-Account Org
- MSP/Reseller/Multi-Account Org: Instructional Guide
- MSP/Reseller/Multi-Account Org: Getting Started Guide
- MSP/Reseller/Multi-Account Org: How to Add More Admins to Your Account Management Portal
- MSP/Reseller/Multi-Account Org: How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- MSP/Reseller/Multi-Account Org: How to Manage Accounts
- MSP/Reseller/Multi-Account Org: How to Create a New Account
Phishing Campaigns
- ★ What is a Phishing Test and How Does it Work?
- How to Use the Current Event of the Week/Month Template Categories
- Phishing Campaigns
- What Can I Send to My Users After the Baseline Phishing Test Is Completed?
- How to Set Up an Ongoing Phishing Test
- How to Use Smart Groups: Dynamic Phishing and Remedial Training Plan
Remedial Training
Reporting
- Dashboard
- Industry Benchmarking
- Advanced Reporting Guide
- Virtual Risk Officer (VRO) and Risk Score Guide
- Risk Boosters Guide
- Video: Virtual Risk Officer (VRO)
SAML/SSO
- How Do I Enable SSO/SAML for Duo?
- What is SAML Integration?
- Does KnowBe4 Support SAML/SSO?
- How Do I Enable SSO/SAML For Active Directory Federation Services (AD FS)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
- How Do I Enable SSO/SAML for Centrify?
Users and Groups
- Users and Groups
- How Do I Import Users With a CSV File?
- Video: Adding/Importing Users
- How to Use Security Roles
- User Profile Guide
- How to Use Smart Groups
Templates, Notifications, and Landing Pages
- How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Customizing Emails & Landing Pages
- Customizing Training Notifications
- Video: Customizing Training Notifications
Training Campaigns
- Mandatory vs. Elective Security Awareness Training
- Training Campaigns and Content Management
- Learner Experience Guide
- Training Reports
- How to Modify Training Deadlines
- Video: One Minute Training Campaign
Training Content
- Video: Uploading Your Own Content
- ModStore
- What Security Awareness Training Courses Do You Offer?
- How to Use KnowBe4's Courseware Player
- How Do I Access My Kevin Mitnick 2018 Training Module?
- Where are the Modules, ModStore Content, and Policies Hosted?
USB Drive Test
Vishing
Miscellaneous
- Can I Test Your Training Modules in My LMS?
- Can I Use Your Training in My Learning Management System (LMS)?
- How do I reset my Zendesk password?
- Customer Awareness Program (CAP) Guide
- How do I Access the KnowBe4 Home Internet Security Awareness Course?
- Do I Meet my Security Awareness Compliance Requirements?