Security Awareness Training Platform
Discover how you can enable your employees to make smarter security decisions with training and simulated social engineering. Want to stay informed about the latest updates to our products? Check out our change logs.
Getting Started
- ★ KnowBe4 Product and Browser Compatibility
- ★ Whitelisting Data and Anti-Spam Filtering Information
- ★ Tutorial Videos
- Getting Started With KnowBe4
- Quickstart Implementation Guide
- Best Practices Guide: How Do I Effectively Integrate KnowBe4 Into My Organization?
Whitelisting
- Whitelisting in Cisco Ironport
- Video: Whitelisting by IP Address in Office 365
- Video: Whitelisting by Header in Office 365
- Why Should I Whitelist KnowBe4?
- Whitelisting by IP Address in Exchange 2013, 2016, or Office 365
- Whitelisting by IP Address in GSuite/Google Apps
Announcements
Account Settings
- How to Edit Your Account Settings
- Video: Account Settings
- How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- How to Add and Verify Allowed Domains
- Video: Adding and Verifying Allowed Domains
- How Can I Add a TXT Record to My DNS Records?
Active Directory Integration (ADI)
- Active Directory Integration (ADI) Change Log
- Active Directory Integration (ADI)
- ADI: Syncing Information to KnowBe4
- FAQ: Active Directory Integration (ADI)
- Video: Active Directory Integration (ADI)
- Feature Webinar: Active Directory Integration (ADI) Installation
APIs
Artificial Intelligence Driven Agent (AIDA)
End User Support
- KnowBe4's Training Instances
- End User Guide: Navigating the Learner Experience
- Can I Download the Badges From the Learner Experience?
- Enrolled in Training? A 4-Step Guide to Getting Started
- Having Issues With Your Training Course?
- Video: Getting Started with KnowBe4 Security Awareness Training
MSP/Reseller/Multi-Account Org
- Partner Console (MSP/Reseller/Multi-Account Org): Instructional Guide
- MSP/Reseller/Multi-Account Org: Getting Started Guide
- MSP/Reseller/Multi-Account Org: How to Add More Admins to Your Account Management Portal
- MSP/Reseller/Multi-Account Org: How Do I Enable Two-Factor or Multi-Factor Authentication on My Account?
- MSP/Reseller/Multi-Account Org: How to Manage Accounts
- MSP/Reseller/Multi-Account Org: How to Manage Partners
Phishing Campaigns
- ★ What is a Phishing Test and How Does it Work?
- What Can I Send to My Users After They Complete Training For The First Time?
- What Can I Send My Users After They Click?
- How to Use the Current Event of the Week/Month Template Categories
- Phishing Campaigns
- What Can I Send to My Users After the Baseline Phishing Test Is Completed?
Quarterly Updates
Remedial Training
Reporting
- Security Awareness Training Platform Reporting Overview
- Dashboard
- Industry Benchmarking
- Advanced Reporting Guide
- Virtual Risk Officer (VRO) and Risk Score Guide
- Risk Boosters Guide
SAML/SSO
- How to Set Up SAML/SSO for the Security Awareness Training Platform
- How Do I Enable SSO/SAML for Duo?
- What is SAML Integration?
- Does KnowBe4 Support SAML/SSO?
- How Do I Enable SSO/SAML For Active Directory Federation Services (AD FS)?
- How Do I Enable SSO/SAML For Azure Active Directory (AD)?
Smart Groups
- Video: Automated Training Campaigns Based on SAPA Results with Smart Groups
- Automation with Smart Groups - Assessment Results
- How to Use Smart Groups
- How to Use Smart Groups: Use Cases
- Video: Introduction to Smart Groups
- Automating Workflows with Smart Groups
Templates, Notifications, and Landing Pages
- How to Resend Training Notifications
- How to Use Placeholders: Use Cases
- How do I Use the Branded Landing Pages, Training Notifications, and Email Templates?
- Why Doesn't My Phishing Link Work?
- Phishing Template Category Glossary
- Landing Page Category Glossary
Training Campaigns
- Video: Assigning and Monitoring SAPA Campaigns
- What is the Security Culture Survey (SCS)?
- What is the Security Awareness Proficiency Assessment (SAPA)?
- How to Use Assessments
- How to Use Surveys
- Mandatory vs. Elective Security Awareness Training
Training Content
- Video: What's New in the ModStore
- Video: ModStore Tour
- Video: Uploading Your Own Content
- ModStore
- What Security Awareness Training Courses Do You Offer?
- How to Use KnowBe4's Courseware Player
USB Drive Test
Users and Groups
- Users and Groups
- How Do I Import Users With a CSV File?
- Video: Adding/Importing Users
- How to Use Security Roles
- User Profile Guide
- What If I Have Multiple Email Domains For My Organization?
Vishing
KnowBe4 Partner Portal
Miscellaneous
- KnowBe4 Privacy Policy and Terms of Service
- Why Aren't My Special Characters Displaying Correctly in the CSV File I Downloaded?
- Can I Test Your Training Modules in My LMS?
- Can I Use Your Training in My Learning Management System (LMS)?
- How Do I Reset My Knowledge Base Password?
- Customer Awareness Program (CAP) Guide