The Settings menu allows you to manage and have full control over your system’s core configurations. To ensure your adjustments take effect, always remember to click Save Changes in the top-right corner before navigating away.
Updating Your Settings
To update, review, and make changes to your settings, follow the steps below:
- Log in to the Defend console.
- Navigate to Settings.
- Configure your settings accordingly.
- When you have finished making changes, select Save Changes in the top-right corner of the page.
Configurable Settings
The configurable settings for Defend post-delivery are as follows:
- Threat Notification
- Select which threat notifications and category tags are enabled for your users.
- Auto-Remediation
- Select where to move or report suspicious and dangerous emails.
- Email Productivity
- Choose how Defend handles emails categorized as graymail and spam.
- Link to Microsoft 365
- Linking with Microsoft 365 enables you to analyze user mailbox history and investigate or remediate threats directly in Defend.
- Allow Filtering in Recent Emails
- Choose who can view all emails on the Recent Emails page.
- Allow View, Download, and Delete of an External Email
- Select if admins with permissions can view, download, and delete external emails from the Recent Emails page.
- Allow KnowBe4 Intelligence to View Emails
- Select if KnowBe4 intelligence will be able to access phishing emails and suspected missed phishing emails in the Recent Emails Operations tab to aid investigation.
- Secure Email Gateway (SEG)
- Select which SEG, if any, your organization uses to allow seamless integration with Defend.
- Organization Impersonation Attacks
- Add, edit, or delete your organization’s secondary domains and protected names to aid in the prevention of impersonation attacks.
- Linguistic Analysis
- Add, edit, or delete custom subject line phrases that your organization uses.
- Default Language
- Select which language tags and threat notifications are written in.
Recommended Default Settings
The recommended default settings are displayed below:
Threat Notification
| First column heading | Second column heading |
|---|---|
| Dangerous Threat Notification | Enabled |
| Dangerous Threat Tag | Enabled |
| Suspicious Threat Notification | Enabled |
| Suspicious Threat Tag | Enabled |
| First Time Sender Tag | Enabled |
| Financial Tag | Enabled |
| Sensitive Tag | Enabled |
| Impersonation Tag | Enabled |
| Threat Notification Tag | Enabled |
Auto-Remediation
| First column heading | Second column heading |
|---|---|
| Dangerous Email Auto-Remediation | Recoverable Purges Folder |
| Suspicious Email Auto-Remediation | Disabled |
Productivity Management
| First column heading | Second column heading |
|---|---|
| Graymail Management | Enabled |
| Graymail Tag | Enabled |
| Spam Management | Enabled |
| Spam Tag | Enabled |
Operation Mode
| First column heading | Second column heading |
|---|---|
| Scanning Scope | Entire Tenancy |