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This article explains how admins can view and manage a specific user's session activity in Workspace. This function can be used to monitor user behavior, troubleshoot issues, ensure compliance with organizational policies, and manage active sessions.
Note:To complete this task, you must be a system admin or have a customized role with the necessary permissions granted.
To view user sessions, follow the steps below:
- Log in to your organization's Workspace.
- Navigate to Admin Tools > Users/Groups > Manage Users and Groups.
- Search for the user that you want to view.
- Select the View/Edit User button on the line entry of the user. The User Profile page will be displayed.
- Under Recent Activity, you can view the Session Activity section.
To end a user session, follow the steps below:
- In the Session Activity section, select the sessions you want to end.
- Select End Sessions. Alternatively, if you want to end all of the user's sessions, click the End All Sessions button.
Remember:Ending a session will force the user to log in again on that device or browser. Ensure you use this feature responsibly and in accordance with your organization's policies. It is best practice to inform users if you have ended their session, especially if it was done for security reasons.