Using the Provisioning Tab
You can use Active Directory Integration (ADI) or SCIM to bulk import users and add optional additional information about your users. If you use ADI or SCIM, you can view the results of your user provisioning syncs in the Provisioning tab. To access the Provisioning tab, log in to your KnowBe4 account and navigate to Users > Provisioning.
See below for an overview of the Provisioning tab.
- Service: Click the drop-down arrow to filter all user provisioning syncs by the provisioning service used. You can filter by ADI, SCIM, or All.
- Groups, Users, and Memberships: Displays the number of groups, users, and memberships that the provisioning service created, archived, restored, or managed.
- Service: View the provisioning service used for each sync, such as ADI or SCIM.
- Test Mode: Indicates whether or not test mode was on when the sync occurred. Test mode reports what changes would be made without making the changes.
- Details: Click this button for more information about the specific sync. When you click this button, you'll be taken to a page with details about your sync. For more information about this page, see below.
- Groups, Users, and Memberships: View the three different categories that were covered by your provisioning sync.
- Managed, archived, changed, created, and restored: View the different subsections that can appear depending on your sync.
- Sync Status: Click this drop-down arrow to filter your subsections. You can filter by Successful, Failed, or All.
- Sync and Error Details: Click here to download a JSON formatted file that includes all SCIM sync changes and detailed error info.
You can view up to 30 sync reports in the Provisioning tab. If you have run more than 30 syncs, the oldest syncs will be deleted. For example, if you have run 30 syncs and decide to sync one more time, the first sync that you ran will be deleted from the Provisioning tab.
After a sync report has been available for 30 days, you will no longer have the option to click the Details button for that report.