If, for some reason, your organization is not able to upgrade to v23.03 or later, follow the steps below to add the registry keys to your users' profiles manually:
| Name | Value | Type | Location |
|---|---|---|---|
| EgressEmailProtection | 1 | String | [HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\Resiliency\AddinList] |
| LoadBehavior | 3 | DWORD | [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\EgressEmailProtection] |
| EgressEmailProtection | 1 | DWORD | [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList] |
| EgressEmailProtection\dtype | 0 | DWORD | [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Resiliency\NotificationReminderAddinData] |
| EgressEmailProtection | 967a844d | DWORD | [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Resiliency\NotificationReminderAddinData] |
If the COM add-in has been previously disabled for this user, then this information is stored in the registry and will prevent admins from re-enabling the COM add-in. The following keys need to be deleted:
- [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Resiliency\DisabledItems]
- [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Resiliency\CrashingAddinList]