Localization

Phish Alert Button (PAB) Language Aware Feature Guide

The language aware feature for the Phish Alert Button (PAB) allows you to add languages to your new or existing PAB instances. This feature provides you with a set of default languages that you can choose from to add to your Account Settings page. The PAB add-on gives your end-users the ability to report suspicious emails and empowers your employees to take an active role in managing the problem of phishing and other types of malicious emails. For more information on the PAB add-on and how to enable and configure your PAB, check out our Phish Alert Button (PAB) Product Manual.

Adding Languages

Note: In order to gain access to the language selector, you must re-upload the PhishAlertManifest.xml file.

Follow the steps below to add a language to your PAB instance:

  1. In your KnowBe4 console, select your email in the top-right corner of the page and select Account Settings from the drop-down menu.
  2. Navigate to the Phish Alert section under Account Integrations.
  3. Expand the settings tab for the desired PAB instance.
  4. Click the Add Language button.
  5. Use the language drop-down menu to select which language you would like to add.You can find a list of the available languages in the Available Languages section below.
  6. Edit the fields if you would like to create custom messages for your users.
  7. Use the Make Default checkbox to make any of the added languages the default language for your PAB.
  8. Once you've finished updating your settings, click the Save Phish Alert Settings button.
Note:To remove a language, click the red Remove Language button next to the desired language.

Available Languages

At this time, the language aware PAB supports the languages listed in the table below.

Language English Display Name

العربية

Arabic

ဗမာ

Burmese

简体中文

Chinese (Mandarin) - Simplified

繁體中文

Chinese (Mandarin) - Traditional

Čeština

Czech

Dansk

Danish

Nederlands

Dutch

English (AU)

English (Australia)

English (CA)

English (Canada)

English (GB)

English (Great Britain)

English (US)

English (United States)

Suomen kieli

Finnish

Français (CA)

French (Canada)

Français (FR)

French (Europe)

Deutsch

German

Ελληνικά

Greek

עִברִית

Hebrew

हिन्दी

Hindi

Magyar

Hungarian

Bahasa Indonesia

Indonesian

Italiano

Italian

日本語

Japanese

한국어

Korean

Bahasa Melayu

Malay

Norsk

Norwegian

Polski

Polish

Português

Portuguese (Brazil)

Română

Romanian

Русский

Russian

Español (CO)

Spanish (Latin America)

Español (ES)

Spanish (Spain)

Español (MX)

Spanish (Mexico)

Kiswahili

Swahili (Kiswahili)

Svenska

Swedish

ไทย

Thai

Türk

Turkish

український

Ukrainian

Tiếng Việt

Vietnamese

If you do not see the language that you are looking for, you can add that language to your manifest file and reinstall the PAB. For help with installing and configuring your PAB, please visit our Phish Alert Button (PAB) Product Manual or contact our support team for more assistance.

User Experience

When your users report a suspicious email by clicking the PAB, the language aware PAB will search for the preferred language in the user's system. If you have added the language, the user will see the customized PAB messages in that language.

If the preferred language on the user's system isn't one of the added languages, the language aware PAB will display the default language selected on the Account Settings page.

Note:The PAB uses the language settings in the user’s mail client to identify their preferred language. For example, users with Microsoft 365 can use the Display Language setting to choose their preferred language. Users with Microsoft Outlook can use different settings depending on their version. For more information, visit Microsoft’s Change your display language and time zone in Microsoft 365 for Business or Change the time zone and language settings in Outlook articles.

Additional Resources

See the list of additional resources below for more information about the PAB:

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