If you use the KCM Governance, Risk and Compliance (GRC) platform, you will receive various types of email notifications from the console. If you're experiencing deliverability issues with your KCM GRC platform or policy campaign notifications, whitelist either the IP addresses or the hostnames shown below.
IP Addresses |
Messages Sent |
147.160.167.0/26 * 23.21.109.197 23.21.109.212 |
All notifications from KCM GRC, including: account confirmation, password reset, task reminder, task approval reminder, questionnaire assignment, questionnaire issue created, questionnaire issue response, and policy acknowledgment notifications. |
* Please note that "/26" is the CIDR format for an IP subnet mask. In this case, it indicates the following IP range: 147.160.167.0 - 147.160.167.63. For more information on IP network subnets, please see here.
Hostname |
Messages Sent |
psm.knowbe4.com |
All notifications from KCM GRC, including: account confirmation, password reset, task reminder, task approval reminder, questionnaire assignment, questionnaire issue created, questionnaire issue response, and policy acknowledgment notifications. |
Still having issues with email notifications? Please contact our Support team.