Multi-Factor Authentication Security Assessment (MASA) Product Manual

The Multi-Factor Authentication Security Assessment (MASA) is a free tool that helps you understand the vulnerabilities faced by your organization, based on your multi-factor authentication practices. Using this tool will increase your organization's awareness of potential attack vectors and the best practices for establishing which forms of multi-factor authentication work best for your organization's security.

This assessment will take about 5 minutes to complete.

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How does MASA work?
Get Started
Analyzing your Results
Frequently Asked Questions

How does MASA work?

The MASA tool begins with a general question about the current type or types of authentication methods that are used by your organization. The assessment then builds upon your previous answers to create a custom experience that provides a better understanding of different types of authentication solutions.

At the end of the assessment, you'll receive your results in a customized PDF report. The PDF will include detailed explanations of the vulnerabilities that are present in the forms of multi-factor authentication that your organization has in place.

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Get Started

1) To get started, sign up for the assessment by filling out the form on this page. Be sure to enter a valid email address in order to receive your high-level summary and your custom PDF report at the end of the assessment.

2) Once you've filled out the form you'll receive an email with a link to take your assessment. Click the link when you're ready to begin.

3) Answer each question about your MFA solution. Click the Next button to move forward. If you would like to go back and change your answer, click the Previous button.

4) Once you're finished, click the Submit Answers button.

5) Then you'll be taken to the Results page where you'll receive a brief overview of the potential risks associated with your MFA solution.

6) If you would like to retake the assessment, click the Start Over button.

7) From the Results page, click the View Full Report button to download a PDF file with your complete report. This report provides a detailed analysis of all of the MFA risks your organization could be facing, and it includes suggestions that you can take to reduce these risks.
 

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Analyzing your Results

After you've completed your assessment, the Results Page shows you an overview of the answers you entered during the assessment and a short overview about your MFA solution and the vulnerabilities associated with it. If there is a best practice associated with your MFA solution, you will also see this information here.

You will also receive an email with an informative infographic. This infographic explains the possible attack vectors that are present with your current MFA solution and provides the best practices for protecting your organization.

From your infographic, you'll be able to view two versions of your custom report. The Full Detailed Report shows you highly customized and detailed report that provides explanations about MFA vulnerabilities and the best practices to consider when deciding which MFA practice works best for your organization. If you would like to go back and read your assessment result summaries, click the Summary Report Overview link in the infographic.

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Frequently Asked Questions

• Question: Is this tool only available for administrators to use?
  • Answer: Yes. This tool is designed for administrators that are aware of the multi-factor authentication solution that their company has in place.
• Question: What happens to the information that I enter into the assessment?
  • Answer: We do not store any sensitive information on our servers. The assessment will only use the responses to continue to build a customized experience for each user.
• Question: I completed the assessment but I didn't receive a PDF?
  • Answer: Check your Spam or Junk folder. If you are still experiencing an issue with receiving your results, contact our support team.
• Question: Can I move back and forth between the questions?
  • Answer: Yes! You are able to move to a previous question if you would like to change your answer.
• Question: Can I skip questions that I don't know the answer to?
  • Answer: No. You cannot skip questions in the assessment. If you are unsure about an answer, you can use the "Unknown" option and go back to that question once you are able to answer.
• Question: Some of my answers didn't generate a summary. Is that normal?
  • Answer:  Yes. This occurs when there is not enough information about your selection for the assessment to generate a summary or provide best practices.
• Question: Some of the questions are taking a while to load. Is that normal?
  • Answer: Yes. This behavior is expected because the tool is building a customized experience for you, based on your answers.

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