Learner Experience

KnowBe4's Courseware Player Guide

The courseware player for KnowBe4's training and video modules provide options that will help you train your users with an accessible interface that offers features such as closed captioning and multi-browser and device support. You'll see this interface when taking any of our newly published KnowBe4 content or any of KnowBe4's video modules. Please note that the courseware player is only used for content created by the KnowBe4 publisher.

Use the jump links below to see the features offered for the training module player and the video module player.

Interacting with the Training Module Player Version 3

This version of the module player is available for all 2020 content published by KnowBe4. Use the KnowBe4 training module player to navigate through your training module, interact with the script, and lookup terms described in the module using the glossary.

  1. Click the hamburger button to show the sidebar menu. For information on the options available in the sidebar, see the Using the Sidebar for Version 3 section below.
  2. Click here to play or pause the video.
  3. Click here to mute or unmute the volume on the video.
  4. Use this feature to change the speed of the video.
  5. Click here to turn on closed captioning for the video.
  6. Click here to make the video full screen. Click the button again or press the escape key on your keyboard to exit full screen mode.
  7. Click this button to show or hide the transcript.
  8. Select the checkbox to have the transcript automatically scroll to line up with the video. You can disable this feature if you wish to read at your own pace.
  9. Subtitles are highlighted in the transcript panel so that you can follow along with the video.
  10. Click the left-facing arrow to return to the previous section.
  11. Click the right-facing arrow to proceed to the next section. 

Using the Sidebar for Version 3

By default, the sidebar is closed. To expand these features, click the hamburger menu in the top left corner to show the menu. The sidebar gives you various options (described below) and shows you how many sections are included in the module and which section number you're on.

  1. Click this arrow to hide the sidebar.
  2. Displays the name of the slide that you are currently on. It also shows you a progress bar and how many slides you have left.
  3. Click this tab to open the table of contents. Click on the name of a section to go back to a section you previously reviewed. Please be aware, you will not be able to use this feature to skip ahead in the training.
  4. Click this button to open a glossary of terms for the training module. You can use the search bar to search for definitions of specific terms.
  5. Click this button to see any reference material.
  6. Click this option to toggle the sound on or off for the training module.

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