Your KCM GRC users may have questions about the emails that they receive from KCM GRC, or they may be unaware that they will have tasks to complete within your platform.  

As a best practice, we recommend sending an email to your KCM GRC contributors before you assign tasks to them. This will help to ensure that your users are prepared to begin completing tasks in your platform.  

Below, we provide a sample email that you can use as a template to send to your users. Please review the following text to ensure that the content matches your unique compliance initiatives, and change the text in brackets to personalize the template. You can also customize the email by adding details about your organization's compliance initiatives or the scopes that the users will be assigned to. 

All,

By implementing a compliance plan, we can ensure that our organization is focusing on our goals, meeting regulations, and operating smoothly. Therefore, our organization uses KnowBe4's KCM GRC tool to help us continually meet our compliance goals. KCM GRC will streamline our compliance processes and help us be better prepared for audits. This will protect us from potential reprucussions and increase customer confidence in our organization.

You have been chosen to assist [Company Name] with meeting our compliance initiatives. Through the KCM GRC platform, you will be assigned to tasks regarding [compliance scope(s)/risk name]. If you are unable to complete a task on time or you need more information about the evidence that you need to upload, please contact [theaccountadmin@email].

You will receive an email invitation that prompts you to confirm your KCM GRC account. Please confirm your account so that you can begin receiving task notification emails.

Thank you for your cooperation,

[Your Name]

[Your Organization's Name]