FAQs and Troubleshooting

Is There a Security Policy I Can Use?

If you need a security policy for your organization related to KnowBe4's services, we have one that you can utilize after filling out our Automated Security Awareness Program (ASAP) questionnaire. See more information about ASAP in our ASAP Product Manual.

After filling out your questionnaire and selecting a start date for your customized security program, your first task will include a link to download a detailed sample security policy, which includes suggested ramifications if users fail your phishing tests.

Can't find what you're looking for?

Contact Support