A module that teaches the difference in spam and phishing
We've just recently turned on the PAB and we're drowning in tickets
Thanks for reaching out to us and glad you have decided to turn the PAB on for your users. You can find our documentation here https://support.knowbe4.com/hc/en-us/articles/115013738548 that will help you inform/teach your users about the button. In your ModStore you can type Phish Alert Button in the search box and choose the training module(s) that would be a good fit for your users to educate them on how to utilize it. If you are still having trouble I would recommend you reach out to your Customer Success Manager or open a ticket with us and we would be more than happy to assist you.
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