Phish Alert button for shared mailboxes

Cu răspuns

Cliff Frazier

20 octombrie 2021, 20:41

Would be great if the PAB add-in manifest file for Office 365 could be updated to include support for shared mailboxes.  Currently our users can't report suspicious emails to us if the message arrives in a shared mailbox. This is possible using a new element in the manifest XML.

SupportsSharedFolders element in the manifest file - Office Add-ins | Microsoft Docs

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  Nick Bertram 25 octombrie 2021, 15:32

  Hello Cliff,

  Thanks for contributing to the community board. I have created a feature request for this on your behalf to add support for shared mailboxes to the Phish Alert Button. I hope you have a wonderful rest of your day.

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  Alexander Franz 3 decembrie 2021, 10:53

  Hi,

  we are in our onboarding prpcess right now and we also have the problem, that shared mailboxs can't use the phish alert button in shared mailboxes. but this is a must-have, because the main e-mail traffic with external partners runs through this "functional mailboxes" (sales, support, and so on).

  It would be great, if this feature is available soon!

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  Jacob Hahn 3 decembrie 2021, 16:12

  Hi Alexander,

  I appreciate the feedback!  I understand the need for this so I have gone ahead and added you to the feature request for this feature.  While I can't guarantee a timeline for this, our team definitely appreciates the feedback as well.

  Thanks!

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  Debbie PANTANO 6 ianuarie 2022, 13:19

  Although not perfect, I have found a work around (below) that has helped our users report suspicious emails from O365 shared mailboxes.  

  While viewing your email in Outlook Client:

  1. Select the email you want to forward
  2. Go to the Home Tab
  3. In the "Respond" Group, Select More > Select Forward as Attachment
  4. In the To field, enter PhishER (Make sure to create a contact is in the Global Address Book with the address for your PhishER instance)
  5. Leave the subject field and email content blank
  6. Select Send
  7. When prompted regarding Missing subject, click Send Anyway

   

  While viewing your email in Web Client:

  1. Select New Message
  2. In the "To" field, enter PhishER (Make sure to create a contact is in the Global Address Book with the address for your PhishER instance)
  3. Leave the subject field blank
  4. Select and drag the message you want to attach from the message list into your new message
  5. Select Send
  6. When prompted regarding Missing subject, click Send

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  Jacob Hahn 7 ianuarie 2022, 15:20

  Hi Debbie,

  That will definitely work if the goal is to report the email to PhishER since the PAB essentially forwards the email as an attachment in this way as well.  Of course, you would miss out on the PAB checking for our simulated emails, but this is definitely a workaround that allows users to still report emails on shared mailboxes.  

  Thank you for your contribution!

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  Shem Sargent 8 februarie 2022, 16:10

  Could you please add me to the feature request for Phish Alert Button being added to MS Office 365 shared mailboxes? The shared mailboxes with common email address like info@, ap@, and hr@, are even more likely to get phishing emails than individual users. And users usually catch on that these mailboxes don't get phishing simulation emails. 

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  Jacob Hahn 9 februarie 2022, 15:48

  Hi Shem,

  Of course!  I have added you to the feature request on our side.

  Thanks,

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  Daniel Walker 17 februarie 2022, 00:04

  +1 for me as well. This is a dealbreaker. It looks like Microsoft supports this now (for Exchange Online only).

  https://docs.microsoft.com/en-us/office/dev/add-ins/reference/manifest/supportssharedfolders

  <SupportsSharedFolders>true</SupportsSharedFolders>

  I'm going to test manually modifying the XML file with this myself and see if it breaks or if it retains functionality across shared mailboxes.

   

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  Mario Rodriguez 18 februarie 2022, 00:15

  Hi Daniel,

  I have included you in this feature request.

  Thank you for your input.

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  Nancy Erickson 2 martie 2022, 21:03

  Could I be added to the list that's notified when this issue is addressed and corrected please?

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  Jim McElwain 3 martie 2022, 21:30 (Editat 3 martie 2022, 21:34)

  Hi Nancy,

  I have added you as a +1 on this feature request. Please note you can follow this thread as well as track any changes via the PAB release notes.

  We appreciate your feedback, thank you!

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  Jason Turner 23 martie 2022, 05:26

  This is very important for us as well.  FYI, manually modifying the manifest does not make this work (yet), please can you add support for this ASAP.

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  Trevor Wilson 23 martie 2022, 13:25

  Hey Jason,

  I have also added you as a +1 to this request. We really appreciate your input on this!

  Have a great day!

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  Brian Doman 30 martie 2022, 14:06

  Could you please add me to this feature request?  Are there any estimates as to when this feature may be available?  

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  Egon Burgener 31 martie 2022, 13:19

  Could I be added to the list too, please?

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  Jacob Hahn 5 aprilie 2022, 17:03

  Hi Brian and Egon,

  I have added you both to the request as well!  We don't currently have a timeline in place for when this will be available.

  Thanks,

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  Ricky Thomas 16 aprilie 2022, 04:40

  Please add me to this feature request.

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  Alex Hutton 18 aprilie 2022, 19:09

  Hi Ricky,

  I have added you to this request.  We do not have a timeline available at the moment for when this will be available.  

  Cheers,

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  Paul Harris 24 mai 2022, 18:23

  Please add me to this feature request as well

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  Alex Hutton 25 mai 2022, 17:41

  Hi Paul,

  Thank you for showing an interest in this feature request.  I have added you to it as well which will help our development team identify which requests are the more desired by the customer base.  

  Cheers,

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  Vince Asta 3 iunie 2022, 20:07

  Hello,

  Would you please add me to the list for this feature request?

  Thank you!

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  Alex Hutton 6 iunie 2022, 10:31

  Hi Vince,

   

  Thank you for letting us know that you would like this feature!  I have added you to it so that our development team can identify the requests our customers most desire.  

  Cheers,

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  Assaf Afek Levy 15 iunie 2022, 21:37

  And me as well :-)

  (Hoping this will help accelerate and prioritize this feature)

   

  Thanks

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  Alex Hutton 21 iunie 2022, 12:24

  Hi Assaf,

  Absolutely!  I have added you to the request as well so that our development team will know that this feature request is in high demand.

  Cheers,

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  Laura Bearskin 24 iunie 2022, 19:30

  Please add me as well. We would appreciate having this feature available for shared mailboxes also.

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  Kurtis Carter 27 iunie 2022, 15:32

  Hi Laura,

  I have gone ahead and added you to the request so our development team is aware of the demand. We appreciate the feedback!

  Thank you.

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  Devin Hutchison 1 iulie 2022, 17:30

  I consider this to be a basic feature, and it needs to be implemented immediately. 

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  Trevor Wilson 6 iulie 2022, 16:27

  Hey Devin!

  We appreciate your feedback!

  Unfortunately, we don't have any updates on this feature request at this time, but I have added you as a +1 to let our developers know that more people are asking for this to be implemented.

  Thank you!

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  Ayoub Abdulla 15 iulie 2022, 04:32

  Hello,

  Please add me as well. I Would like to have this feature available ASAP.

   

  Thanks

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  Tom Bryant 18 iulie 2022, 13:45

  Hi there, can I also please sign up to alerts on this feature?

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