Security Awareness Proficiency Assessment

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Jami Roberts

24 septembrie 2020, 13:28

I've had a lot of users mention they wish they knew how they did on the assessment as well as want to know what questions they missed/what the correct answer was. I understand as an admin I can look up their score but I feel it would be beneficial for users to be able to see this information upon completion.

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25 comentarii

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Jordan Ford 21 noiembrie 2022, 19:22

Thanks so much for your feedback!

We have spoken with our Product Management team regarding this, and providing the answers to the SAPA would effectively limit the ability to use it as a measurement tool for your users, since if they know the answers already or if they are sharing them among themselves, the overall results/accuracy of the assessment will be skewed. For this reason, KnowBe4’s policy is that the answers to the SAPA will not be released for viewing, in order to preserve the integrity of the assessment as a measurement device for your organization.

The SAPA is intended to serve as a measurement/gauge of your users' current level of Security Awareness. We don't recommend using the assessment itself as a training tool - the results of the SAPA are intended to provide insight into which areas your users may be weakest so that you can assign other training accordingly. We recommend that after your first assessment, you should continue to assess your users at least once per year, but no more than twice per year. We recommend using the SAPA in conjunction with other training modules/assignments and that you give your users time to learn from their new training assignments before you assign another assessment.

I'll also include a link here that contains some additional information about our SAPA, if you're interested!

Cheers!

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Walter Nelson 24 septembrie 2020, 14:56

Hi Jami,

Thank you for posting to our community board. I can see why you would want your users to be able to access that information. I have submitted a feature request on your behalf to allow users to see detailed information on what questions they missed and what the correct answers were for the SAPA.

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Kimberly Thomas 3 decembrie 2020, 17:13

I very much agree with Jami's request, even if only for admins it is an important training tool to know which questions the user got wrong and discuss with them why they selected an incorrect answer.

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Kivi Dennis 4 decembrie 2020, 20:38

Hi Kimberly,

Thank you for your contribution to the community. I have added your request as a +1 to the feature request. While not all are selected as additions, we appreciate your feedback very much. I definitely agree that this would be a welcomed addition.

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Junghyun (Jean) Chae 24 decembrie 2020, 16:11

I'm having the exact same request. I do agree with Kimberly.

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Kivi Dennis 28 decembrie 2020, 21:31

Hi Jean,

Thanks for your post. I've added you as a +1 to the feature request for the users being able to view their scores and answers.

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Chris Brueckner 3 mai 2021, 20:38

Another +1 - I can see the overall categories we need work on but it would be great to see the questions that were missed so that I can target training better in the future.

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Walter Nelson 4 mai 2021, 14:13

Hi Chris,

I got you as a +1 on this as well. Thanks for posting!

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George Wanjuki 10 mai 2021, 08:06

I am also having the same request. Do we have any update on it?? I see Jami raised the request 8 months ago.

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Walter Nelson 10 mai 2021, 16:46

Hi George,

Unfortunately, I do not have any insight into if this is being implemented at this time. I did go ahead and add you as a +1 to this feature though. Thanks for contributing!

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Mike Bianco 3 iunie 2021, 19:48

We have had several users ask for this feature too, we'd love to see it added!

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Walter Nelson 3 iunie 2021, 20:23

Hi Mike,

Thanks for the interest in this feature. I've got you added to it as well!

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Jeanie Van Asten 6 octombrie 2021, 15:57

Same here. My users would appreciate this knowledge. I can see the percentage but I'd like to know what they got wrong as well.

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Victor Lizardi 6 octombrie 2021, 16:55

Jeanie,

Thank you for the input. I've added your organization to the feature request as well.

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Craig Quirke 16 decembrie 2021, 03:28

My training/support team has also asked about whether this information could become available.

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Nick Bertram 17 decembrie 2021, 17:54

Hello Craig,

I went ahead and added you to this feature request as well. Thank you for posting, and I hope you have a wonderful rest of your day.

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Karen Schnitkey 29 martie 2022, 18:55

This would be a very helpful feature, we'd like to see it added as well.

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Kelsey Leonard 5 aprilie 2022, 12:45

Hello Karen,

Thank you for your comment and interest! I've added you as a +1 to the feature request.

Kind regards,

Kelsey Leonard

KnowBe4

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Mart 15 iunie 2022, 12:14

Hi,

Any update on this request?

I would love to see this future implemented, it is important to know which questions the user got wrong.

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Alysia Maxwell 15 iunie 2022, 22:24

Hi Mart,

Thank you for providing feedback. I have added you as a plus one to this request.

Thanks!

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Max Schubert 23 iunie 2022, 15:11

this is a major miss and headache to not have this - it forces administrators or managers to dig into scores to share them and it's been open for 2 years - why is this not getting traction and implemented?

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Trevor Wilson 24 iunie 2022, 21:59

Hi Max,

Unfortunately, I do not have any insight into if or when this would be implemented as those decisions reside with our developer team. I agree that this would be a great feature to have and have added you as a +1 to this request.

Thank you for your contribution!

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Kimberly Thomas 27 iunie 2022, 13:24

Yes, it has been 571 days since I commented above. If the KB4 staff cannot communicate with their internal development team that sounds like a core issue in KB4's business workflows and we will consider this relevant during our upcoming renewal discussions.

Kimberly Thomas December 03, 2020 12:13

I very much agree with Jami's request, even if only for admins it is an important training tool to know which questions the user got wrong and discuss with them why they selected an incorrect answer.

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Nick Bertram 29 iunie 2022, 15:42

Hello Kimberly,

My apologies for how long this feature request has taken. I understand how this can be frustrating as this request has been open for some time. I checked with my development team regarding this request and there is currently not an update that I can provide. We will be sure to update this thread as additional updates become available. I hope you have a wonderful rest of your day.

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Aimee Swartz 17 noiembrie 2022, 09:14

Wow, I was looking to see the correct answers to assessment questions and happened on this which has been raised a lot of times in the last 2 years and still no response?!?!

I'm very disappointed in this.

Best,

Aimee

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