Difficulty opening pdf in Adobe Acrobat after installing Second Chance

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    Max Garczynski

    Hi Lenny,

    Thank you for your feedback and that is wonderful news! For any technical assistance with your console or the free tools, please submit a technical support request to https://support.knowbe4.com/hc/en-us/requests/new. For your convenience, I have submitted this request to the technical team on your behalf and an agent will be reaching out shortly! 

    Have a wonderful day!

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    James Archer

    Seeing the same thing. After installing second chance Acrobat Reader 2020 Classic or Acrobat Reader DC won't open with the default setting of run in AppContainer enabled.

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    Max Garczynski

    Hi James,

    We appreciate you reaching out! For any technical assistance with your console or the free tools, please submit a technical support request to https://support.knowbe4.com/hc/en-us/requests/new. For your convenience, I have submitted this request to the technical team on your behalf and an agent will be reaching out shortly! 

    Have a wonderful day!

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    Johnny Trombley

    I will submit a ticket with support but wanted to confirm I am having the same issue with Acrobat's AppContainer function.  Second Chance breaks the AppContainer security function.

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    Michael Miller

    Hi Johnny, 

    Thank you for letting us know. I will keep an eye out for your support ticket. We appreciate your contribution to this post! 

    Kind regards, 

    Michael

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