Difficulty opening pdf in Adobe Acrobat after installing Second Chance
I just started testing KnowBe4's "Second Chance" and really like where they're going with this!
But I did run into an issue:
I enabled the "Protected Mode", "Run in AppContainer", and "Enhanced Security" security options in Adobe Acrobat. When I installed KnowBe4's "Second Chance", I can no longer open pdf files. I get the following message:
I do not want to turn Adobe Acrobat's security features off.
Has anyone found a way to make this work?
Thanks
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Comentário oficial
Hi Lenny,
Thank you for your feedback and that is wonderful news! For any technical assistance with your console or the free tools, please submit a technical support request to https://support.knowbe4.com/hc/en-us/requests/new. For your convenience, I have submitted this request to the technical team on your behalf and an agent will be reaching out shortly!
Have a wonderful day!
Ações de comentário -
Hi James,
We appreciate you reaching out! For any technical assistance with your console or the free tools, please submit a technical support request to https://support.knowbe4.com/hc/en-us/requests/new. For your convenience, I have submitted this request to the technical team on your behalf and an agent will be reaching out shortly!
Have a wonderful day!
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