Comentários

5 comentários

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    Nick Bertram

    Hello Cliff,

    Thanks for contributing to the community board. I have created a feature request for this on your behalf to add support for shared mailboxes to the Phish Alert Button. I hope you have a wonderful rest of your day.

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    Alexander Franz

    Hi,

    we are in our onboarding prpcess right now and we also have the problem, that shared mailboxs can't use the phish alert button in shared mailboxes. but this is a must-have, because the main e-mail traffic with external partners runs through this "functional mailboxes" (sales, support, and so on).

    It would be great, if this feature is available soon!

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    Jacob Hahn

    Hi Alexander,

    I appreciate the feedback!  I understand the need for this so I have gone ahead and added you to the feature request for this feature.  While I can't guarantee a timeline for this, our team definitely appreciates the feedback as well.

    Thanks!

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    Debbie PANTANO

    Although not perfect, I have found a work around (below) that has helped our users report suspicious emails from O365 shared mailboxes.  

    While viewing your email in Outlook Client:

    1. Select the email you want to forward
    2. Go to the Home Tab
    3. In the "Respond" Group, Select More > Select Forward as Attachment
    4. In the To field, enter PhishER (Make sure to create a contact is in the Global Address Book with the address for your PhishER instance)
    5. Leave the subject field and email content blank
    6. Select Send
    7. When prompted regarding Missing subject, click Send Anyway

     

    While viewing your email in Web Client:

    1. Select New Message
    2. In the "To" field, enter PhishER (Make sure to create a contact is in the Global Address Book with the address for your PhishER instance)
    3. Leave the subject field blank
    4. Select and drag the message you want to attach from the message list into your new message
    5. Select Send
    6. When prompted regarding Missing subject, click Send
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    Jacob Hahn

    Hi Debbie,

    That will definitely work if the goal is to report the email to PhishER since the PAB essentially forwards the email as an attachment in this way as well.  Of course, you would miss out on the PAB checking for our simulated emails, but this is definitely a workaround that allows users to still report emails on shared mailboxes.  

    Thank you for your contribution!

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