PhishER Attachment Size Limit

Albert Straniti

27 de agosto de 2021 16:37

There is a 1 MB size limit for attachments in emails that are reported by PAB and sent to PhishER. This is causing lots of reported emails to not appear properly in PhishER. Please add the ability for us to increase the size limit, or increase it to a reasonable size. 1 MB is very small in today's world. 

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  Kivi Dennis 27 de agosto de 2021 20:15

  Hi Albert,

  Thank you for your post and contribution to the community board. I too think this would be a beneficial update to the PhishER. I have submitted the request directly over to my development team in the form of a feature request. This way we can let them know of the continued interest in adding this.

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  Adam Vandreumel 24 de agosto de 2022 20:52

  Just adding a "vote" to this issue. We're getting a few of these per week and they're difficult to explain what is happening to the person reporting the email. IMO, 50 MB should be the smallest size to consider as a maximum for this process, as that is the maximum attachment size allowed in Gmail.

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  Max Garczynski 25 de agosto de 2022 19:29

  Hi Adam,

  Thanks for your feedback! I've submitted your comments as a feature request to our development team for review. We base a lot of our new updates and features on customer ideas and requests, so we appreciate your input! For any changes made to PhishER, you can see the change log at https://support.knowbe4.com/hc/en-us/articles/360014088973.

  Thank you,

  Advanced Support Technician

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