Microsoft Report Message
My organization is utilizing the Report Message button for quite some time with its automated investigation response.
Are there any other people out there that are using knowbe4 like this and are showing false positives on clicks?
We are very hesitant in changing out the button for knowbe4's since our users are finally starting to become comfortable with it and we would lose out with the investigation piece.
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I believe you would need to tell Microsoft to find a way to not scan the individualized links in emails with KnowBe4 headers in them...which, unfortunately, I do not believe there is any functionality admin-wise to do this as it's all on Microsoft's end what they do after that button is clicked.
Those "Scans" by Microsoft are done all over the world with various browser agents and the links are "opened" which registers a click.
You can Automate reporting back with the KnowBe4 button with PhishER, we went down that road and only occasionally get an issue with some Microsoft Safelinks rewrites and Forwarded emails but we have stopped that practice with most people. I realize that's extra cost to a free tool, but we found it invaluable.
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