"Human error. Conquered." shift to "Human risk. Conquered."

James Mountford

17 de fevereiro de 2023 16:55

Hello, have you considered updating the KnowBe4 tagline to something less negative?

Personally I think switching out "error" to "risk" would provide a more positive perspective to the user experience.

Many thanks

James

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  Kilian Girard 22 de fevereiro de 2023 17:05

  Hello James,

  Thank you for taking the time to evaluate the KnowBe4 tagline. I'll make sure to pass this on internally.

  Kind regards

  Kilian

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  Brian Wright 29 de março de 2023 19:39

  Great suggestion, James! Security awareness is all about reducing risk and making people part of the solution. While it is a fact that human error is at the heart of most incidents, that's not a palatable message. We don't want people hearing us say "you're the problem". The phrase "human error" gives the impression that people are the problem. The phrase "human risk" is more accurate and more appealing. 

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  Alex Hutton 3 de abril de 2023 16:54

  Hi Brian,

  We appreciate your input in regard to the KnowBe4 tagline.  I have added you as a +1 on the request internally.  

  Cheers,

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