Data entered not working

Christian Jonassen

16 de fevereiro de 2023 15:03

I have created an landing page with HTML and CSS.  

Started the campaign and I can see people is clicked into the landing page and opened the email, but in the overview, I can't see that anyone have entered their data. 
But then I tested and some people have entered their data in my landing page, but it don't counts in the overview. 

What can be wrong? 

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  Isaac McNair 16 de fevereiro de 2023 18:54

  Hi Christian, 

  Thank you for reaching out. We do have documentation regarding creating data entry pages which I will link below:

  https://support.knowbe4.com/hc/en-us/articles/5852880187923

  After you have verified all the steps in this documentation have been followed, if you are still unable to get the landing page to work properly I recommend opening a ticket with support and we will be happy to assist you further.

  Have a great rest of your day!

   

   

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