Change Content After Training Campaign Has Started

Jason Price

2022年08月25日 20:54

For ongoing, relative duration training campaigns with automatic enrollment, it would be great if we could change the content after the campaign has already started. Often times content retires and it would be nice to swap it out instead of having to create a new campaign.

11件のコメント

正式なコメント

Jim McElwain 2022年08月26日 12:12

Hi Jason!

Thank you for your input and request regarding the ability to update training courses in an active campaign. I've passed this along to our Development team for review.
We consider customer feedback when planning enhancements and new features for our platform, so your contribution is appreciated!

Thanks again!

Jim McElwain
KnowBe4

コメントアクション Permalink
Mark Schuh 2022年11月28日 20:28

Our organization could greatly use this. We are trying to migrate to a globally configured training campaign like our simulated phishing tests. With the testing since it has an option of frequency, the start date recycles giving us a short window to add more companies and change content / settings. Not ideal but at least gives us some wiggle room. This is not available in training. Thus I can not setup remedial training globally and add / remove clients as they on / off board services with us. Therefore, implementation times increase and provides a greater chance for inconsistencies in delivering the feature. Please increase the urgency of the need for this ability to change training post implementation.

2

コメントアクション Permalink
Isaac McNair 2022年12月02日 21:38 (編集済み 2022年12月02日 21:38)

Hi Mark,

Thank you for your input and request regarding updating training courses in an active campaign. I've passed this along to our Development team for further review.
We do consider customer feedback when planning enhancements and new features for our platform, so your contribution is appreciated!

Isaac McNair

KnowBe4

0

コメントアクション Permalink
David Engel 2022年12月02日 21:41

+1 for us, as well. Our organization uses standing remedial training for failed tests on recurring phishing campaigns, and with the training content retiring every year, it becomes a coordinating nightmare to start up new training campaigns while the phishing campaigns are ongoing.

2

コメントアクション Permalink
Michael Miller 2022年12月05日 16:49

Hi David,

I've gone ahead and added you as a +1 to this feature request. Thank you for your contribution!

Kind regards,

Michael Miller

KnowBe4

0

コメントアクション Permalink
Rey Samson 2023年01月11日 00:45

+1

We need fresh content for our multiple clickers group without having to clone or create a new campaign every time we decide to update the training module.

Cheers.

1

コメントアクション Permalink
Brad Armstrong 2023年01月11日 17:51

Hi Rey,

Thank you for your feedback, we greatly appreciate it! I've gone ahead and added you to the feature request as well.

Brad Armstrong

KnowBe4

0

コメントアクション Permalink
Eric Allemann 2023年01月30日 20:55

+1, i'd rather not have to recreate my remedial training course every time the content is retired, especially since it's an ongoing campaign with no end date. Currently I have to remake the group and then manually add everyone to the new training.

0

コメントアクション Permalink
Tim Mazyrko 2023年01月31日 21:34

+1 to this feature, I agree with David that it is a nightmare to coordinate the updating of training campaigns yearly to account for retired/outdated content.

0

コメントアクション Permalink
Alex Hutton 2023年02月01日 17:52

Hi Eric,

Thank you for your feedback, I agree that it is very inconvenient to recreate a training campaign from scratch when content is retired. I have added you to the feature request as well.

Cheers,

0

コメントアクション Permalink
Christian Nostrom 2023年02月01日 19:25

Hello Tim,

Thanks for your reply. I can understand how this is adding extra steps on your end and have added you as a +1 to this feature request.

Thanks,

Christian

0

コメントアクション Permalink

サインインしてコメントを残してください。

コメント

お探しのものを見つけられませんでしたか？