Change Content After Training Campaign Has Started

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    Jim McElwain

    Hi Jason!

    Thank you for your input and request regarding the ability to update training courses in an active campaign. I've passed this along to our Development team for review. 
    We consider customer feedback when planning enhancements and new features for our platform, so your contribution is appreciated! 

    Thanks again!

    Jim McElwain
    KnowBe4

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    Mark Schuh

    Our organization could greatly use this. We are trying to migrate to a globally configured training campaign like our simulated phishing tests. With the testing since it has an option of frequency, the start date recycles giving us a short window to add more companies and change content / settings. Not ideal but at least gives us some wiggle room. This is not available in training. Thus I can not setup remedial training globally and add / remove clients as they on / off board services with us. Therefore, implementation times increase and provides a greater chance for inconsistencies in delivering the feature. Please increase the urgency of the need for this ability to change training post implementation.  

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    Isaac McNair (編集済み )

    Hi Mark,

    Thank you for your input and request regarding updating training courses in an active campaign. I've passed this along to our Development team for further review. 
    We do consider customer feedback when planning enhancements and new features for our platform, so your contribution is appreciated! 

    Isaac McNair 

    KnowBe4

     

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    David Engel

    +1 for us, as well. Our organization uses standing remedial training for failed tests on recurring phishing campaigns, and with the training content retiring every year, it becomes a coordinating nightmare to start up new training campaigns while the phishing campaigns are ongoing.

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    Michael Miller

    Hi David, 

    I've gone ahead and added you as a +1 to this feature request. Thank you for your contribution!

    Kind regards, 

    Michael Miller

    KnowBe4

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    Rey Samson

    +1

    We need fresh content for our multiple clickers group without having to clone or create a new campaign every time we decide to update the training module.

    Cheers.

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    Brad Armstrong

    Hi Rey,

    Thank you for your feedback, we greatly appreciate it! I've gone ahead and added you to the feature request as well.

    Brad Armstrong

    KnowBe4

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    Eric Allemann

    +1, i'd rather not have to recreate my remedial training course every time the content is retired, especially since it's an ongoing campaign with no end date. Currently I have to remake the group and then manually add everyone to the new training.

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    Tim Mazyrko

    +1 to this feature, I agree with David that it is a nightmare to coordinate the updating of training campaigns yearly to account for retired/outdated content.

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    Alex Hutton

    Hi Eric,

    Thank you for your feedback, I agree that it is very inconvenient to recreate a training campaign from scratch when content is retired.  I have added you to the feature request as well.

    Cheers,

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    Christian Nostrom

    Hello Tim,

    Thanks for your reply.  I can understand how this is adding extra steps on your end and have added you as a +1 to this feature request.   

    Thanks,

    Christian

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