Don't register link checker sites - avoid false positives

Jeroen Demets

2022年06月16日 08:30

Hi,

many IT'ers know sites such as virustotal.com and https://checkphish.ai/ to check url's for malicious content. That causes a click and makes it a false positive which screws up reports, statistics and the clickers group.

Can Knowbe4 add some of those sites so that clicks through those sites won't register?
And I know there are many sites but maybe you can give us the option to add some of those ourselves?

We would actually like to teach users that they can scan url's by using such sites. So if we recommend a few, then we can whitelist them ourselves.

Please seriously consider this request.
Best regards,
Jeroen

2

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  Kelsey Leonard 2022年06月16日 18:32

  Hello Jeroen,

  Thank you so much for posting! A feature request for ignoring failures from such example sites has been submitted to our internal development team.

  While we can't guarantee or provide an ETA, here is where we post all changes for the console: https://support.knowbe4.com/hc/en-us/articles/115009454228

  Kindest regards,

  Kelsey Leonard

  KnowBe4

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