New Report - Past Due Training Users - HR Reporting List
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This report gets sent to HR and lists users with past due training. Our HR department is responsible for user compliance and will follow-up with users that aren't completing their security awareness training (quite successfully, I might add :-) ).
I would like the ability to run (and schedule) a report that shows the users with past due training for a specific user group. The closest report to what I am requesting can be found at this link:
https://training.knowbe4.com/ui/reports/training_statuses_by_campaign
I am seeking a 4th tab titled "Past Due" in addition to the Completed, In-Progress, and Not Started Tabs.
The Past Due tab would contain only the users with past due training count > 0. Currently the only way to display Past Due users is to look on the "Not Started" tab, but some of those users have been recently added and may not be past due.
Nice to have (on this tab/report) would be Email, Name, Course Name, Due Date.
Thank you for your consideration.
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Hello Paul,
Thank you for posting to the community board. I see your point about the training status by campaign report not including past-due metrics and I’ve submitted a feature request to our development team to see if that is something we can implement.
In the meantime, you might want to consider our Reporting API (https://developer.knowbe4.com/rest/reporting) the Reporting API can be used to export campaign data and it includes data on if that user is past-due or not. The request can be made per campaign or for all campaigns. It will include all data within that campaign so the data will need to be filtered after requested.
I’ll be following the feature request so if I get any update from development I’ll follow up on this post! Thank you for your contribution, our Dev team takes these requests seriously and is very interested in implementing enhancements for our users.
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