Show training notification emails sent to user

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54件のコメント

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    Ashley Bonner

    I agree with this feature request.

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    Nkilika Iyiegbu

    I've been searching for this same feature. Yes, i agree, it's a very important feature because we need to be able to tell which user received the Training notification emails and which users did not. Especially when users report that they didn't receive any such email, that way we'll be able to verify and further troubleshoot.

    Thanks.

    Kiki

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    Jamie Tynan

    Hi Douglas,

    Just to be clear, we can already see the status of phishing emails - it's training notification emails I was referring to.

    Thanks,

    Jamie

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    Leanne Swallow

    I've too have been searching for this same feature.

    Really useful information needed to prove compliance to mandatory training policies within HR Department. If there is a layered approach to mandatory training chasers - this report would be great to evidence what has been done. 

     

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    Jori Lewis

    I've been looking for this same feature.  I would use this feature quite a bit, we have a lot of users who say they never received any notices, this would save so much time having the record right there on their user timeline.  

    Please hurry with this feature!!

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    Chad Baucum

    Please add my upvote.

    C

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    Kivi Dennis

    Hi Chad,

     

    Thank you for your contribution to the community board. I have added a +1 for you on the feature request.

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    Paul Teitjens

    I discovered this morning that at least some training notifications were not being received by users. Troubleshoot this hasn't been very productive. This feature would have been helpful. :)

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    Matt Harvey

    Hello,
    We need this as well!
    Thank you!

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    Walter Nelson

    Hi Matt,

    Done! I have added a +1 for this feature on your behalf. 

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    Ryan Cabaruvias

    Requesting this feature as well. Would be very useful to see what notifications have been sent to a user for training and the time they were sent.

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    Mitch Pope

    Over a year, any ETA on the feature?

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    Douglas Freeman

    Hello Jamie, 

    I completely agree with your request here, having a way for the administrators to see the status of a phishing email would be very beneficial! I'm sure it would save us a few tickets on the support side as well. 

    I'm going to go ahead and get this request to our development team for consideration. I'm sure they'll want to think about this item if they haven't already!

    Thank you for contributing to our community board! If you come across any other items that could use improvement or a feature you'd like to see don't hesitate to tell us! 

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    Douglas Freeman

    Hello Jamie, 

    A complete mistake on my part! Rest assured the request is for training notifications, not phishing. Thank you for the clarification!

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    Ashley Rush

    Hello Ashley,

    Thanks very much for your feature request! I've submitted it to our development team for review.

    Thanks,

    Ashley

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    Douglas Freeman

    Hello Nkilika, 

    Thank you for contributing to the community board! I've submitted an additional feature request for you so our development team knows that this is something that's being requested! 

    Thank you again for contributing to the community board!

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    Douglas Freeman

    Hello Leanne, 

    Thank you for contributing to this post. We appreciate the upvote here and I've submitted an additional request to the development team so that they know that this continues to be requested. 

    I'm hoping we can get this implemented for you, in the meantime let us know if you have any other suggestions about our platform. Thank you! 

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    Walter Nelson

    Hi Jori,

    Thanks for contributing to our community board! I have put another feature request in for this on your behalf. This is a very requested item and we appreciate your feedback and suggestions so hopefully, we can get this implemented!

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    Bruce Collick

    Wow! Is this updated request timely! 

    We are in the process of figuring out why several Training Notifications never made it to the end-users! (already have an open ticket). It would be VERY VERY VERY helpful to have this information in a similar dashboard as PSTs. I know that showing multiple possible notifications' delivery status on a single dashboard might be a challenge, but I'm sure the KnowBe4 developers are up to the task!

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    Walter Nelson

    Hi Bruce,

    Thank you for posting. I have gone ahead and submitted a feature request for you as well on this. We can definitely see this is getting quite a lot of attention!

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    Brian Plummer

    Count me in as well.  Being able to see which notification was sent to which user and when would go a long way to assist in putting together the pieces of the puzzle when a user says they did not receive email(s).  

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    Walter Nelson

    Hi Brian,

    Thank you for commenting. I have added this as a feature request for you as well.

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    Amanda Faessler

    Any idea on a timeline of when this enhancement might be available? We are hesitant to use the training notification feature without the ability to track which emails were sent and to which users.

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    Kivi Dennis

    Hi Amanda,

    Thank you for posting and welcome to the community board. Currently, we do not have an ETA for this item. I have added an additional feature request for you.

    I understand you are hesitant to use the training notification, however, if you submit a ticket to our support team, we will be happy to provide you with the logging information for the sent training notifications.

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    Bruce Collick

    Add our accounts to the list of customers wanting this feature!

    Thanks

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    Douglas Freeman

    Thank you for the additional upvote on this request I've made sure to submit that to development!

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    Joe Milliken

    Sign me up as well. This would be a great feature!

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    Walter Nelson

    Hi Joe,

    Thanks for contributing to the community board. I have added a +1 to this feature on your behalf.

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    Edward Hay

    Definitely a required feature, Please add my vote.

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    Walter Nelson

    Hi Edward,

    Thanks for the post. I have added a +1 for you as well on this feature!

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