Even when users successfully identify a phishing simulation test ("PST") and report it with the phish alert button, they still often times ask us what other indicators they should have noticed in the PST. We have to manually respond to these requests because, if the user clicks a link in the PST, they are penalized for doing so.
It would be really nice if, after reporting a PST using the phish alert button, there was a link in the "Congratulations!" popup that takes them to a special SEI landing page for the email without penalizing them for clicking the email. This way, engaged users can review other red flags they should have noticed if they take the initiative to click this link. This would allow us to realize more value from the SEI feature.