Advanced reporting - template failures by category

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Colten Huntzinger

2019年08月28日 21:09

currently there is a report under advanced reporting called "template failures".  while this is great to see the exact templates users fall for, it doesn't give a record of the classifications of templates users fall for most (e.g. banking and finance, brand knock offs, business, healthcare, IT, Human Resources, Custom Categories etc.).

It would be very helpful to know this rather than to compile that data manually.

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  Ashley Nelson 2019年08月29日 10:51

  Hello Colten,

  Thanks very much for your feature request! I've submitted it to our development team for review. There is a way to pull this report outside of the Advanced Reporting area for now. To get this response, you can follow the steps below:

  1. Go to the 'Phishing' section of the console
  2. Go to the 'Reports' tab
  3. Select the date range, campaigns, and campaign groups you want to pull the report on
  4. Change 'Group Comparisons By' to 'Template Category'
  5. Select Submit

  I hope this helps for now! 

  Ashley
  KnowBe4

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  Douglas Freeman 2020年07月21日 16:30

  Hey Jay, I might be able to offer some insight here you are probably seeing the item in its default form. 

  

  If you modify the Compare field the group comparisons by field generates. 

  

  Let me know if you have any other questions!

   

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  Jay Griffin 2020年07月20日 14:03

  Ashley - I must be blind.  I can't find #4 (Group Comparisons By) -- where should this be located on the page?

   

  Thank you!

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  Jay Griffin 2020年07月21日 16:43

  Thank you Douglas -- that worked!

   

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